Ordered item that was showing in stock and paid extra for express delivery. Order acknowledged then nothing, tried to ring, sent emails to no avail. Left voice Mail still nothing. After 14days asked P... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible business. Placed an order never got an order confirmation sent through even though money came out of account. Sent several emails and attempted to do live chat all with no reply. Had to try c... See more
Stumbled across this company while looking for some unique candle holders which I found at a bargain price! Excellent quality and look amazing in my hallway. Great communication, speedy delivery with... See more
Company replied
The order process was straight forward. However the customer service was non existent. I tried to contact this company to ask about a product not currently in stock to see if they would be receiving... See more
Company details
Contact info
Unit 4 Cranmore House, SN16 9AS, Malmesbury, United Kingdom
- 03330502187
- christines.homeware@gmail.com
- christineshomeware.co.uk
2.8
Average
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TABLE LAMP
Although the table lamp was just what we ordered - the finish where the rose gold screw meets the shade was not long enough and you could see the silver part of the screw.
But I liked it so did not bother to return.
May 17, 2022
i ordered two tea cups costing £20…
i ordered two tea cups costing £20 total and i have as yet only received one cup after waiting for two whole weeks. Very disappointed. And when i try to sign in to the site, i'm told my details are not recognised. Absolute rip off.
May 3, 2022
Lovely mugs bought from my neices…
Lovely mugs bought from my neices birthday well informed from seller and quick delivery.Thanks
March 27, 2022
Very dissappointing
Very dissappointing. I placed my order, they accepted it and took my money, then nothing. After 9 days I called to find out what was going on and I was told they would look into it. 13 days after originally placing the order I was told they were out of stock. I personally think it is unreasonable to be told after 13 days a product is out of stock !!! Would they have even bothered to tell me if I hadn't rang them ?
March 24, 2022
Great products and helpful service
February 4, 2022
Excellent service very pleased
January 17, 2022
Happy shopper
Ordering was simple, delivery was brilliant,item was as described. Duvet is the highlight of my bedroom,and enhances the newly decorated bedroom.What more can I say
December 12, 2021
Excellent service
November 18, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
I have emailed several times to ask for…
I have emailed several times to ask for a refund for a gift card I bought by mistake and I’ve never had an answer back
October 15, 2021
Reply from Christines Homeware
Dear Mr Cunningham
Thank you for your comments, I have looked into your query and I can see from our system, the first & only email received from yourself was replied to and dealt with.
Please let me know if you still have any further issues.
Regards
Christines Homeware
Lovely Gift ideas
Lovely Gift ideas. Good value for your money. Easy to order. Get orders delivered, where you want it to go, on a date that suits you. Excellent service 👍
October 4, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Customer service was excellent
September 17, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Exceptional service yet again
My order was dispatched the very same day & arrived as expected 48hrs later
I was kept informed of the progress of my parcel right up to actual delivery
I had also been contacted by the store to inform me when the parcel was collected, who the carrier was & what the tracking number was. Also I was given details of who ,how to contact in case of a problem.
The parcel arrived intact & in excellent condition, I'm pleased with the product & very happy to recommend this company
September 5, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
lovely things it is wonderful shop an…
lovely things it is wonderful shop an fantastic service fast an packaged nice
August 22, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Butterfly Tealight Holder
The butterfly tealight holder I ordered was really lovely and arrived very quickly.
August 17, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Love this site beautiful quality speedy…
Love this site beautiful quality speedy delivery
August 13, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
Great service at a reasonable price
Great service at a reasonable price. Very impressed at how quickly my order arrived. Very well packed too. Will order again. Thank you.
August 12, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
excellent service Happy with my order …
excellent service Happy with my order . Fast delivery would recommend to my friends
July 15, 2021
Reply from Christines Homeware
Hi
Thank you for your feedback!
We always strive to provide the best possible customer service and we're delighted that we have been able to provide the service you should rightly expect.
Thanks again
From all of us at
Christines Homeware x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.