Christmas Letters From Santa Reviews 

1,375
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 247 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and the wonderful quality of the personalized letters, complete with authentic wax stamps and wonderful extra items. Parents and grandparents mention how excited the children get when opening the mail, making the holiday season truly special. Some reviewers were not happy with delivery issues, noting that a few orders never arrived or were missing items entirely. A few consumers also pointed out instances where they received incorrect copies instead of the specific items they originally selected. Despite these occasional hurdles, people still appreciate the magical feeling these messages bring to children.

What people talk about most

Product

Customers felt a deep sense of delight and excitement with the magical personalized letters, noting how... See more

Delivery service

People report positive experiences with delivery service, noting that letters arrive very quickly, within the... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with how easy the process... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the letters look... See more

Service

Users describe positive interactions with service, highlighting fast and efficient delivery along with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankyou, my Grandson was so excited to tell me about his letter, that he knew was a real one as it included the names of his brothers AND the name of the village!! The activity pages were an extra sp... See more

Rated 5 out of 5 stars

Such a brilliant creative and truly magical idea for children who half believe in the story of Christmas, Santa Claus, elves and reindeers. I wish there were such letters for my children so... See more

Rated 5 out of 5 stars

I have used ‘Christmas Letters from Santa’ for several years now. Initially for niece’s daughters who lived in USA. They looked forward to their letters and were relieved when they got confirmation as... See more

Rated 5 out of 5 stars

You do an amazing job writing the children’s Christmas letters. I would highly recommend your company to everyone as to see the response on your child’s face when you read what you have written espe... See more


Company details

  1. Christmas Market

Written by the company

Create a high quality personalized Christmas letter from Santa in minutes with free worldwide delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,375)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I buy these Santa letters every year

I buy these Santa letters every year. My great grandchildren love them as they are only 1, 2 4 year old.
They put everything in the letter. They get posted when they say and I just wait for the little ones to get all excited.
Santa also delivers to Perth Australia where my great granddaughter lives and is expecting a baby sister so I will be wanting two for this Christmas.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

They wrote exactly what I asked for…

They wrote exactly what I asked for product was fantastic my grandson couldn’t believe he’d received a letter from Santa well impressed will definitely use these again for the 3rd time

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute joy

I have been sending these letters for many years but this year for the first time I was able to see the youngest two who live in the USA receive them. The absolute joy was great great to behold and Know hey will cherish the letters for a long time. This is a great way of supporting a children's charity at a time of giving. Thanks so much

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

When our children received the…letter

When our children received the personalised letter from Santa they were shocked
They couldn’t understand how much santa knew about them
There wishes came true
Thank you Santa
We will be good for next year😱😂😱

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Quality item

What a amazing company good quality letter and certificate and stickers inside swift dispatch my granddaughter was so happy to receive this will definitely be back to re order
Thanks again...

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excitement

I enjoy looking at the various letters and deciding which one to use. The excitement on their face when they receive the letter is lovely.
A brilliant service all around.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Santas letters

Great experience, my two grandsons were blown away by Santas letters,absolutely amazed that he knew all about their hobbies etc,fast and efficient posting.i was very satisfied and would highly recommend

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I love these Christmas letters

I love these Christmas letters. I sent them to all my adult children just for a bit of a laugh. They absolutely love them. They arrived on time. They were beautifully done and they were all very happy with them. I just need some grandchildren now to send them to again

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

The letters that I ordered for my grandchildren all arrived super fast and the quality was amazing and just to watch their faces opening them was just magical

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Santa, our friend!

We have been getting letters from Santa for our Grandchildren for 5 years. Each year they are excited and delighted to receive their letters. The response from Santa is prompted by their own letters to Santa with their Christmas wishes! They have saved every letter received.

December 18, 2025
Unprompted review

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