Christmastreemarket Reviews 

192
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We had an excellent experience shopping on your sight. The only drawback is make sure you order early enough. I was a bit nervous as it got closer to the DAY, but it arrived 2 weeks before Christmas,... See more

Rated 5 out of 5 stars

I purchased my tree in 2014-recieved on Christmas Eve(did not expect it until first week of January-with plans on using it for next Christmas) I packed it away and did not even open box until Thanksgi... See more

Rated 5 out of 5 stars

The tree we purchased is very nice. It is very full and the needles are more lifelike than any other artificial tree. I am very pleased with my purchase and while i don't think I'll be purchasing... See more

Rated 5 out of 5 stars

I recently moved from the UK to the US and had to leave behind my beloved black christmas tree. When it came time to buy a new one I found Christmas Tree Market online and ordered a replacement black... See more

4.5

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.5

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Rated 5 out of 5 stars

Unconventional Tree

I had been searching forever, it seems, for an "upside down Christmas tree." Found it at Christmastreemarket, ordered it, and it was delivered with free shipping before I even had a chance to consider decorations. I highly recommend this site for availability of various styles, affordability, and rapid shipping!

April 7, 2015
Unprompted review
Rated 5 out of 5 stars

Good decision - 7.5' Columbia Valley Fir with colored lights

I bought this tree for the 2013 season and was happy. I used standard shipping and it arrived in a timely manner. Assembly was easy but I did find it a little more challenging to shape the tree than I expected. I was extremely pleased once it was finished. The tree's shape and color is lifelike and the layers of branches make it nice to show off a variety of ornament shapes and sizes; however, I expected them to be sturdier than they are for my tree-top and my heavier ornaments. The heavier things had to be wired to the branches. Their weight pulled the branches down too much, creating spaces that exposed the center pole but I was able to camouflage those spots. ALL the lights worked! The lights are evenly distributed, brightly colored and ample on their own but I did add two sets of 150 motion, colored lights for some extra interest. When I was setting it up again for the 2014 season, I was anxious to see if the lights would again work and was thrilled when I plugged them in and they ALL came back on! (We light our tree for long periods of each day and leave it up from Thanksgiving through Epiphany so those lights took a beating.) The tree is very good quality and very pretty. It would be nice if the center pole looked as real as the branches. The hardware on the stand is flimsy & difficult--no matter how much we tried to tighten it, it still moved easily but it didn't fall even after loading it with decorations. Re-packing the tree both times has been challenging because it's impossible to collapse it as tightly as it came, which necessitates storing in 2 boxes. Because of the weight of the contents, I don't mind two boxes but we cannot find a box long enough for one of the segments. That longer segment is in the original box while the shorter segment is in a plastic container, which I prefer for storing such an important investment. Deciding to buy this tree was something that came after MUCH shopping in stores and on the Internet. For over 30 years, our family has been used to an 8.5' tree with a diameter of 90" at the bottom. I would string 32 sets of 100 colored lights--it took 2 days to get them right. That extremely large, colorfully lit tree has always been the talk of our holiday but such large trees cannot be found so easily these days and the few I had found were too high for my budget. I made a great decision with this tree. It is a good deal smaller than what we were used to but is still full, which was a must for me. Children have grown and we're getting a little older now; this tree is the beginning of a new era for us. We still have a lovely, traditional tree and it so much easier for me to put up and light and then take back down. I would recommend this tree and Christmas Tree Market to others looking to make such an important holiday investment.

April 7, 2015
Unprompted review
Rated 5 out of 5 stars

I would purchase through Christmas Tree Market again

The trees I bought were a very good quality for the price. I purchased non-traditional colors (one black and one silver) and was very happy with the product. They did not look cheap. I used the black tree this past Christmas and my party guests were very impressed. The only thing I was disappointed in was the height of the trees and that is only because I chose 6' and later wished I had chosen to purchase these in a taller version. This was my first time purchasing from this company so I played it safe but would have loved to have larger versions of the same trees. I put up trees in every room of my home and at least 4 of them are full size. I also change out the theme each year and every room is different so having so many tree options is great. I would purchase from this company again. I would definitely recommend this company and their products.

March 30, 2015
Unprompted review
Rated 2 out of 5 stars

Poor Quality

Silver tinsel tree sheds so much that some of the limbs are almost bare. It is only 2 years old. I doubt it will last much longer. The garland was not as picture. Instead of full, it is skimpy and bare. Not worth the money I paid.

March 29, 2015
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi Palm, we are deeply sorry to hear that you are not happy with the quality of your tree and garland. Your feedback has been forwarded to our management team to help us improve our products and customer experience. Please email us at online@christmastreemarket.com, if there is anything else we can assist you with.

Rated 5 out of 5 stars

Christmas Tree Market

Great place to shop for a tree you have options & choices depending on what you are looking for--full tree, slim tree, wall tree, lit, unlit, multi-colored lights, white lights--I chose an unlit tree because If I wanted to change out the color of lights I could--excellent customer service--ordering is very easy from Christmas Tree Market--Would Highly recommend this site

March 29, 2015
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Tree is shedding and a couple of tips broke when the tree is assembled the first time. I missed a month return because purchased the tree after holidays on sale and just tried to assemble later relying on their ads about quality. Interior branches are made of cheap material that sheds as much as a real tree would do. Tips that broke are from their so called "premium material". Called the seller and they would not enforce the warranty because it's "just two tips". He said they would start a warranty claim if "when i have 10-15 tips fall off". He told me to save broken tips in a ziplock. :) The warranty is one year, so when i put the tree up next December, the warranty will not be valid. This is a horrible experience for me and waste of money. I may just return the tree to them so that I don't have this junk taking my storage space.

March 29, 2015
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi Dina, we are very sorry for the issues you are having with your tree. We have brought up your concern to our management team. We will get back to you as soon as we hear from them. If there is anything else we can help you with, please send us an email to online@christmastreemarket.com.

Rated 5 out of 5 stars

Gorgeous Tree

I was so pleased when we put the tree up. It was so perfect and beautiful. It was easy to put together. We put this tree up in our clubhouse and the compliments that we received was tremendous.

March 29, 2015
Unprompted review
Rated 5 out of 5 stars

Kennedy Fraser...Love!

After 12 years my husband and i have decided to try an artificial tree this go around. I have yet to decorate this tree, but I did pull it out of the box to make sure all of the pieces where there. The tree is going to be beautiful once it is all decorated and "spruced up". Very good quality and just the right size.

March 29, 2015
Unprompted review
Rated 3 out of 5 stars

Experience ok product not so much

We bought a white tree and it was shipped fast got a tracking number fast and placing the order was simple. That being said, no matter how hard we try we cannot get this tree to look like the photo at all.

March 6, 2015
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi Brian, we sincerely apologize for the issues you encountered while shaping your tree but we’re glad to hear that you’re happy with your experience. For further tips on how to shape your tree, you may refer to this page here: http://blog.christmastreemarket.com/2014/11/christmas-guide-how-to-fluff-and-shape-your-christmas-tree/. Please send us an email to online@christmastreemarket.com if we can provide any further assistance with your tree. Thank you.

Rated 5 out of 5 stars

So easy and so pretty

I opened the box to see the instructions and I was so surprised to see it was in only 3 pieces and how pretty it is. I need a smaller tree because I don't have a big room we put the tree in. We had one that I couldn't use the 2 bottom rows because I couldn't put any presents under it. I'm so happy to have one that works for me and the quality of the tree is great. Thanks

March 3, 2015
Unprompted review
Rated 1 out of 5 stars

PITIFUL TREE FOR WHAT I PAID FOR!!

Even though I ordered a 5ft tree it looked much fuller in the pic. When I got it to look at it, it was not worth the money I paid for so I'm very disappointed!!

February 23, 2015
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi Sherry, we're sorry to hear that you weren't satisfied with the fullness of your tree. For further tips on how to shape your tree, you can read the instructions found on this page here: http://blog.christmastreemarket.com/2014/11/christmas-guide-how-to-fluff-and-shape-your-christmas-tree/. Please let us know if you need any further assistance by sending us an email to online@christmastreemarket.com. Thank you.

Rated 5 out of 5 stars

Very happy customer :)

I purchased a pre-lit tree , it arrived quick and package was in perfect condition . The tree in perfect condition . I was so pleased with that purchase I came back to order a large wreath . Again , package came quickly and in perfect condition . By the way.....The wreath is simply beautiful ! Thank you so much for two perfect orders :) . I will be back checking on your page for other buys :) .

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

Finally Found Our Perfect Tree

I have been searching for years for an Upside Down Christmas Tree. Saw it once in a local store and fell in love. Unfortunately, I just did not have the funds that year and it was not made available the next season. This year I was so excited to see that Christmas Tree Market had one with lights a data wonderful price. Ordered it on Black Friday and it was received quite quickly. It is absolutely perfect. Beautiful bright lights, lovely shape and unique. So happy!! My search is now over.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

Pencil Christmas Tree

I have been searching for a pencil tree for a long time but there were so many out there that were called pencil tree and did not have the shape of tree I was looking for. I knew when I saw the trees your market sold I new here was where I was going to purchase my tree and I could not be more pleased with the purchase and quality.

At the time I wanted to purchase the one with the LED lights already on the tree but then changed my mind and decided to purchase the one without the lights. Who knows maybe my next purchase will be with the LED lights because that is the way to go. Thanks and I will purchase from you again.

February 22, 2015
Unprompted review
Rated 5 out of 5 stars

The most REALISTIC trees on the market!

I had been in the Christmas business for over 25 years and during that time thought I'd found the best of the best out there... that is until I found Christmastreemarket! I ordered a two trees a couple of years ago, one realistic and one show tree (silver). The green tree fooled so may people it was amazing. I set it up and let it set for a few days and folks just had to touch it! It was great.
I look forward to what Christmastreemarket will come up with next, perhaps one of those skinny trees with bare spots like Grandpa used to bring home!

February 22, 2015
Unprompted review
Rated 3 out of 5 stars

disappointed

I loved the look of the tree, however, none of the lights on the bottom branches would light up. I changed the fuse, did all of the things the instructions said to do. It was too much trouble to pack the tree up and return it. In any event, the tree looked nice even without the bottom lights.
The irritant is the fact that the tree was expensive and all the lights should have worked.

February 22, 2015
Unprompted review
Christmastreemarket logo

Reply from Christmastreemarket

Hi Faye, we are pleased to know you loved the look of your tree and apologize for any inconvenience the lighting issues may have caused you. We'd like to assist you further with your lights, please send us an email to online@christmastreemarket.com so we can bring this up with our Technical team. Thank you.

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