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ChristowReviews 

12,824
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,076 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their sturdiness, vibrant colors, and overall excellent craftsmanship, often at very competitive prices. Many people appreciate the efficient ordering process and the swift, reliable delivery service, with items often arriving promptly and well-packaged. Reviewers are consistently satisfied with their purchases, finding the products to be exactly as desired and offering great value for money. However, some customers also noted issues with product descriptions not being entirely clear, leading to items not meeting specific needs, such as a parasol base not being heavy enough. There were occasional reports of damaged packaging, missing parts, or incorrect colors upon delivery, and a few instances of customer service being slow to resolve these issues.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality, good value, and ease of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality of items such as garden... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and efficient, with many... See more

Price

Users describe positive interactions with price, with many reviewers expressing satisfaction with the quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased 2 peacock light up bird baths and a peacock butler table to which I am over the moon. The quality of glass is thick and not paper thin like other garden furniture. The baths has suckers fo... See more

Company replied

Rated 5 out of 5 stars

I ordered this in desperation during a hot spell, after a very poor experience with a much more expensive product from a different retailer. This is a quarter of the price, and although its a bit smal... See more

Company replied

Rated 5 out of 5 stars

The product arrived efficiently when it said it would and the whole transaction was handled professionally. It’s a nice parasol base but not heavy enough for my parasol and I don’t think that was cle... See more

Company replied

Rated 5 out of 5 stars

Excellent quality side table which looks lovely in my lounge. Price was very competitive. As a non DIY’er, it took me a couple of hours to make but if I can make a table with a drawer, then... See more

Company replied


Company details

  1. Home Goods Store
  2. Furniture Store
  3. Garden Center
  4. Garden Furniture Shop

Written by the company

Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget. We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.

Why Choose Christow?

Written by the company

Affordable Quality
Creating your dream home and garden shouldn't have to cost. That's why we're committed to producing products of the highest quality at a price to suit your budget.
UK Based
We're based on the edge of Dartmoor, Devon - one of the most beautiful locations in the UK. We love it so much we even share our name with a village on Dartmoor.

Free UK Delivery

No Minimum Purchase

Purchases completed before 2pm will be dispatched the same day.

Contact info

Promotion box for Christow

Up to 60% Off

Every month we release new deals offering you up to 60% Off.

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(12,824)

1,840 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, good service from a local company. No problem at all.

May 25, 2026
Christow logo

Reply from Christow

Thank you for your review! We're glad you're happy with the price and service.

Rated 1 out of 5 stars

Returns extremely difficult

I’ve been trying to return the item for two weeks but Evri never turns up. No number to contact to complain

May 25, 2026
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Reply from Christow

Good morning

Thank you for taking the time to leave a review. I can see that one of my colleagues is now looking to resolve this for you.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

patio parasol

We recently purchased a patio parasol from Christow a company we hadn’t dealt with before. A quick google search soon found what we needed at a very good price also had good reviews for the company. The whole experience was very good completed with a quick delivery. I would highly recommend this company

May 25, 2026
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Reply from Christow

Thank you for your lovely review! We're delighted to hear you had a great experience and are happy with your parasol and delivery. We really appreciate your recommendation!

Rated 5 out of 5 stars

Arrived very quickly.

Arrived very quickly.
Used faux living wall on internal wall and used led lighting to highlight at night.
Looks stunning and realistic
Would definitely recommend

May 25, 2026
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Reply from Christow

Thank you for your lovely review! We're so pleased to hear it arrived quickly and that you're happy with how the living wall looks. It sounds stunning with the lighting, thanks for the recommendation!

Rated 5 out of 5 stars

Great product promptly delivered

Great product promptly delivered. More than happy with cost and quality.

June 1, 2026
Unprompted review
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Reply from Christow

Thank you for your review! We're delighted you're happy with the product, delivery, and overall quality and value. Enjoy!

Rated 5 out of 5 stars

Great quality

Great quality, quick delivery, fabulous fence screen, will be buying more. Absolutely recommend

May 25, 2026
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Reply from Christow

Thank you for your great review! We're delighted you're happy with the quality and delivery of the fence screen. We really appreciate your recommendation!

Rated 5 out of 5 stars

Highly recommend

Really fast delivery despite it bank holiday and the lavender topiary balls are great quality and look fantastic in my garden, unlike others I’ve seen.
Very pleased and highly recommended.

May 25, 2026
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Reply from Christow

Thank you for your lovely review! We're so pleased you’re happy with the lavender topiary and that they look great in your garden. We really appreciate the recommendation!

Rated 1 out of 5 stars

Not great unfortunately

I ordered a wardrobe and a bedside table separately. All was well at first - easy to order etc. I contacted them to see if they wanted to deliver the items at the same time to save on delivery costs (for them) and that i didn'tmind waiting. I received a lovely email back saying "thanks for your considerate email but delivery can't be amended".
I was fine with all that.
Fairly promptly (about a couple of days later) I received a delivery of one box but this was only half of the wardrobe. A few days later I emailed asking if I could expect the rest of the item(s) soon. I received an email saying "You've received a refund (which I hadn't) please return your item". I contacted them again and they explained that the order had been cancelled and there was some sort of mix up. I hadn't tried to cancel the order and still wanted the goods but apparently there was nothing they could do. More too-ing and fro-ing with emails but nothing changed and I wasn't returning anything because at that point, I hadn't been refunded.
I have finally received the refund but I'm now left with the hassle of returning a massive box. I finally emailed them again today asking for instructions as they have told me to send via Evri, even though that wasn't the company who delivered half my order, but when I tried on the app they couldn't find any details of the company.
I don't like leaving bad reviews so it's a shame really but it's been a bit if a shambles. When I first found the company, they seemed great and it feels like something has changed in the last month or so, maybe delivery problems/ change of courier or similar as all the poor reviews are in the last month. Who knows

May 25, 2026
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Reply from Christow

Good morning

Please accept our apologies for the delay at this busy time. One of my colleagues will be in contact shortly to resolve this.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Seems an excellent product

Seems an excellent product, easy to assemble and at a good price. Delivery was on time.

May 25, 2026
Christow logo

Reply from Christow

Thank you for your review! We're delighted to hear you're pleased with the product, found it easy to assemble, and that delivery was on time. Enjoy!

Rated 5 out of 5 stars

Great experience

Great experience, speedy delivery and value for money.

May 25, 2026
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Reply from Christow

Thank you for your review! We're delighted to hear you had a great experience and were pleased with the delivery and value. Enjoy your purchase!

Rated 5 out of 5 stars

Straightforward quality service

My (small) garden shed was delivered in the expected timeframe and very straightforward to assemble upon arrival.
Pre-drilled holes guided all the screws and small wooden plates helped to ensure that all the elements were easy to set in the correct position.
The item is good quality and just as I'd hoped for.

May 25, 2026
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Reply from Christow

Thank you for your great review! We're delighted to hear the shed arrived on time, was easy to assemble, and met your expectations on quality. Enjoy your new garden shed!

Rated 5 out of 5 stars

I don’t shop online

I don’t shop online, so was impressed by the simplicity of it, and the speed and efficiency, what more could I say?

May 25, 2026
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Reply from Christow

Thank you for your review! We're so pleased to hear you found the process simple and efficient, especially as an online first experience. We really appreciate your kind words!

Rated 5 out of 5 stars

This is my third order and all have…

This is my third order and all have been excellent both with delivery and products. Highly recommend

May 18, 2026
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Reply from Christow

Thank you for your continued support! We're delighted to hear all your orders have been excellent and we really appreciate the recommendation.

Rated 5 out of 5 stars

Very pleased with my purchase at a…

Very pleased with my purchase at a reasonable price. Good communication throughout the whole process. Would highly recommend this company and will order from them again. Thank you.

May 24, 2026
Christow logo

Reply from Christow

Thank you for your lovely review! We're so pleased you're happy with your purchase and the service throughout. We really appreciate the recommendation and look forward to your next order.

Rated 5 out of 5 stars

Easy to order at a fair price.

Easy to order at a fair price.
Good sturdy furniture with a classic finish.

Delivery service good with very good packaging to protect the product.

May 17, 2026
Christow logo

Reply from Christow

Thank you for your review! We're delighted to hear you found everything easy from ordering to delivery, and that you're pleased with the quality and packaging. Enjoy your new furniture!

Rated 5 out of 5 stars

Good product

Good product. Good price. Quick delivery.

May 24, 2026
Christow logo

Reply from Christow

Thanks for your review! We're glad you're happy with the product, price, and quick delivery.

Rated 5 out of 5 stars

Quality products at great prices

I have bought twice from this company. Quality product at reasonable price. Would recommend and buy from them again

May 11, 2026
Unprompted review
Christow logo

Reply from Christow

Thanks for your review! We're glad you're happy with the quality and value, and really appreciate your repeat custom and recommendation.

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