Chrono24 Reviews 10,044

Very good what was explain in the box

The viewing and buying process was easy from the App
Delay from purchase to receiving the watch was irritating. As was getting a VAT bill after agreeing a price. Partially my own fault for trusting an app and not then spending an hour reading small print when buying an item!!!!

Over all the transaction went perfectly, no problems.
My only concern was that the item description was misleading which meant that I had to purchase extra bracelet links to get the watch on. I suggested a refund of 50% of the cost of the links as a matter of good will. This matter was not followed up by your customer services.

Clear comms, Watch arrived with accurate tracking

Everything was exactly as described, and I was kept well informed from start to finish of my purchase. A very positive first experience of Chrono24

very simple, good value, great seller

Excellent communication throughout and the watch arrived exactly as described. The dealer was professional, responsive, and accommodated my requests during the transaction. Packaging was secure and the watch was in very good condition. The only downside was the shipping experience with UPS, which was less than ideal, although this was outside the dealer's control. Overall, a very positive buying experience.

Watch arrived in UK, after 11 days, via FedEx. Import and VAT payments paid online prior to receipt. Good communication from Chrono24 at appropriate moments in the Order process. Complete worry-free retail experience. Highly recommended!

Everything was straight forward. No hassle and no problems.

Loving the Chrono24 experience, the website works well, all of the lists, filters and advice is spot on. Purchasing through the escrow system is secure and works well. My collection and knowledge are growing nicely, although my bank account is decreasing at a similar pace…

Fantastic service, very quick delivery, great communication, superb watch.

Chrono24 offers a huge selection of watches from all around the world. So far I have had good experiences while purchasing a watch on nine occasions.

Buying my watch through Chrono 24 was an excellent experience. The watch arrived promptly and in perfect condition and my money was perfectly safe in Chrono 24’s system.

Great contact and updates on purchase. Clean, clear and consistent service throughout the process.

Originally I thought the Chrono website was a seller/distributor but after an enquiry I have found that they are acting as intermediate between a buyer and the seller; much like an eBay. I had to order the watch to another country as the seller would not post the goods to the UK. I got the confirmation it has been safely delivered and I will collect it in two month time.
Good & safe shopping experience with many emails to confirm the delivery, specs and tracking.

Great service, great communication, fast delivery. I received the verified service very happy with the process.

great watch at a great price .excellent communication

I first ordered a different watch where the seller cancelled the order, even after I paid, and due to Chrono's payment policy, I was able to get my refund and order a different verified watch, overall very trustworthy 👍🏻