first time user of chrono24. superb way of buying your grail watch!! website is easy to navigate, all the watch dealers i dealt with where professional and courteous throughout, the escrow account... See more
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Company details
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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- chrono24.co.uk
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Always excellent to deal with
Always excellent to deal with. Good presentation of data relating to all pieces and good quick liaising with dealers.
Excellent communications
Excellent communications from
Seller, watch as expected, easy transaction:
Very easy to navigate and reassurance…
Very easy to navigate and reassurance that the process was well managed
Easy to use site coupled with an…
Easy to use site coupled with an experienced, trustworthy and communicative partner supplier.
Their is a lot of choice on the site…
Their is a lot of choice on the site and all communications go through them and then they keep payment in escrow till the watch is delivered.
Platform made it feel safe to buy on.
Platform made it feel safe to buy on.
Technology seems good, selection of watches and price ranges was very good and most importantly setting up quite specific searches was remarkably easy.
A superior buying experience
Chrono24 had the best selection or the watch I was looking for. The prices were competitive and the process was clear, simple and fast.
Great site.
Great communications and easy transaction
Super easy search function, clear purchasing, great communications all the way through from purchase to delivery.
Good service
Good service, excellent response times and always very helpful. Very safe & secure.
Really helpful
Really helpful
Good communication
All as described
Loving my new watch
Thank you Terry
Great variety of watches
Great variety of watches. Fair pricing and I like the chrono 24 certified watches as it gives peace of mind for authenticity and returns.
TMD Max is an excellent retailer
TMD Max watch retailer has been excellent from when I first contacted them about the Omega Speedmaster to when it arrived, beautifully packaged, here in the UK.
They answered all my questions quickly and efficiently, they send me additional photos as requested, and they offered to service the watch for me and at no additional cost, before shipping to me, which was great customer service.
I would definitely use them again and based on my experience with them I would strongly recommend them.
First time user - but it won't be the last!
Very pleased with the way things turned out with my first foray into Chrono24.
Akkerman Vintage Watches were just superb.
This was my first time using Chrono24, but it won't be the last!
I was a little sceptical buying from an…
I was a little sceptical buying from an online website I never knew, until a few days ago. Done a bit of research and give it a go. Bought a Hamilton Jazzmaster chronograph blue dial 7750. Very happy with it. Fair price.
Watch purchase on Chrono24
Fantastic service. Excellent communication. Really happy with the whole experience. 5 stars.
Chrono 24 - a great experience
Exceedingly easy website to use
I wanted a Tissot Tour de France watch and saw a few on different websites but Chrono 24 had far superior feedback than the others in Trustpilot that convinced me to buy from them.
The actual seller posted this to me from The Netherlands on Monday and it arrived at my door the next day in a very well packaged box. Absolutely no complaints from me what so ever
Great overall experience
Great communication, item as described, great value. I recommend this seller!
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