first time user of chrono24. superb way of buying your grail watch!! website is easy to navigate, all the watch dealers i dealt with where professional and courteous throughout, the escrow account... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Purchasing process was clear and I could select easily a professional seller for my search, a buyer protection scheme as well as a certified watch. The process of chrono24 only releasing the funds... See more
I wanted a Ball watch, but new is too expensive so I decided to try the pre-owned market, which led me to Chrono24. I very much liked the various safeguards which give protection when you buy. Chrono... See more
This is the best and most trusted of all watch buying sites. Watches, listed by sellers from all over the world, are available, along with pictures, full descriptions and the total cost (including pos... See more
Company details
Written by the company
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- chrono24.co.uk
4.8
Excellent
10K reviews
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This is the 2nd watch I have bought…
This is the 2nd watch I have bought from the site. The communication from them was outstanding every step of the way. Will definitely consider buying this way again.
April 26, 2026
Great response and delivery!
April 15, 2026
Very straightforward.
Very straightforward.
I had complete confidence in the ability to choose a guarantee-backed dealer.
April 25, 2026
Great company with awesome standards…
Great company with awesome standards and great stock of watches
April 4, 2026
The Watch Barn/Chron24 UK
I have viewed a watch twice this week, looking tomake a purchase.
The watch was advertised as having the box but no papers, which would be acceptable if correct.
Today, looking to make the purchase on acceptable terms, I proposed an offer that was declined, however,
I informed the salesman that the box accompanying the watch was incorrect, being a previous generation box. A correct period box would cost circa £500GBP.
It turned out that this company had mis-represented the watch and box in their advert, perhaps inadvertently?
We could not reach a deal as I felt the company was once again "penny pinching".
April 24, 2026
Unprompted review
Trustworthy.
April 17, 2026
brand new product but huge savings!!
brand new product but huge savings!!
no brainer if you are prepared to wait a little longer
March 26, 2026
Excellent! Only be Careful with DHL
This company has an excellent customer care. From beginning till the end and the watch is completely new and fully in the box still. Recommend 100%. My only issue was with DHL that said they tried to deliver twice unsuccessfuly but didn't and only when we called them that's when they actually delivered the watch.
April 15, 2026
Communication with seller was prompt…
Communication with seller was prompt and accurate, delivery was timely and package well wrapped - overall a good experience as always
April 6, 2026
I am very satisfied with the service…
I am very satisfied with the service and the watch I purchased. The parcel was shipped and delayed in France. During the delay scammers attempted to convince me that my watch was lost. Everything on FeEx paperwork. Fortunately Chrono24 advised me to be patient and wait to see if the package was really lost. It turned out to be a scam and I received my package safely delivered by FedEx. I am very happy with the watch I purchased and with the assistance received from Chrono24. Grateful. Johan
April 8, 2026
I use Chrono 24 constantly to see what…
I use Chrono 24 constantly to see what is happening in the watch market and having bought a couple of watches on line, the experience has always been good.
April 11, 2026
Trustworthy & dependable! 👍
Second watch I’ve bought through Chrono24 - a great reliable site. Buy with confidence 👍😃
April 7, 2026
ARMCHAIR WATCH BUYING.
PERFECT COMMS AND NOT 'PUSHEY' - A PERFECT WAY OF EXPLORING THE WORLD OF WATCHES !!
April 20, 2026
Straight forward process
Straight forward process, kept well informed, transaction was secured through escrow account. No issues at all. Would use again.
April 15, 2026
Great buying experience with buyer protection
Great buying experience with buyer protection provided by Chrono24 when buying from dealers.
March 30, 2026
The time and efficiency of Chrono24 to…
The time and efficiency of Chrono24 to ensure that the watch was posted on time. I like the 14 day money back guarantee, the authenticity process in place.
April 2, 2026
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