Chuckling GoatReviews 

8,702
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many noting significant health improvements. The service is frequently described as first-class, with people highlighting the helpfulness and politeness of the staff, and the prompt, efficient responses from customer service. Reviewers also appreciate the excellent delivery service, noting that orders arrive quickly and are handled with care. However, some people were dissatisfied with the taste of certain products, describing it as strong or unpleasant. A few other people also felt that the product advice could be clearer, especially regarding potential strong reactions and appropriate dosages for sensitive individuals. Additionally, some customers experienced issues with courier delivery, where parcels were not received or were mismanaged.

What people talk about most

Product

Customers generally report positive experiences with the products, with many describing them as "miracle... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and quick delivery,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "first-class" and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly c... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk... See more

Rated 5 out of 5 stars

I have been using Chuckling Goat for many, many years. Their products are second to none and I always make sure I order a batch of their Original Kefir, specifically after a course of antibiotics or i... See more


Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(8,702)

431 reviews in the last 12 months

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Rated 4 out of 5 stars

Lovely

So far, lovely and nourishing, but haven't used products long enough to be able to make a detailed review or give 5 stars yet.

March 30, 2026
Rated 2 out of 5 stars

It tastes so bad I couldn’t use it

It tastes so bad I couldn’t use it. I mean truly awful.

March 30, 2026
Chuckling Goat logo

Reply from Chuckling Goat

Hi Andrew -

The flavour you're experiencing is butyric acid- the same flavour in Parmesan cheese, and an anti-inflammatory so powerful on its own account that it is sold separately as a supplement.

If you're unaccustomed to fermented foods, it can indeed be startling the first time! Like fizzy feta cheese. However many of our customers who recreate strongly to the tart taste in the beginning end up enjoying and even craving it.

Our kefir is not a recreational milk shake but a therapeutic health product! If you're interested in enjoying the many the health benefits, I suggest blending it up with a banana to make it sweeter, until you adjust to the tartness.

If you contact our Nutritional Therapists on live chat between 8 am to 8 pm weekdays, they can send you some smoothie recipes that will help with palatability in the early stages.

Regards,
Shann Jones MBE
Director/Founder

Rated 1 out of 5 stars

DONT WASTE YOUR MONEY! SHOCKING wait times and pricing

I ordered a £300 YES 300 test for mum, which arrived quickly. She sent her sample back very quickly.
They said they would inform her when it was received, she had no correspondence and has checked all her inboxes and junk mail.

It has now been almost 2 months later and we haven't had any results or information on the tests.

I'd like a refund! I can't believe they can charge this price and not have sent results!

Go elsewhere

March 4, 2026
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Hi Jo -

Thanks for getting in touch.

Looking inside our system, I can see that your mother's test was received by the lab on Mar. 9. Her results have come back today, Apr 21, which is 30 working days from receipt. This is within the window of 35 working days stated on the website.(https://www.chucklinggoat.co.uk/product/microbiome-test-kit/)

However, I note that your mother has not yet filled out the required health survey, which she will need to do before she is able to access her results.

If you require any assistance or have any problems, please do feel free to get in touch with our team of Nutritional Therapists on live chat from 8 am to 8 pm every weekday - they are very happy to answer questions.

Kind regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

Worked for me

Although I absolutely hate the taste of both the kefir goat milk and the prebiotic they worked within one week so I was still on the lower dose all my symptoms are gone and I really serious stress hives and had steroids from the doctors which helps temporarily but the came back and nothing could help this helped within six days got rid of everything I am thrilled with it although it does taste awful.

March 20, 2026
Rated 5 out of 5 stars

Tasty and fresh kefir

Tasty and fresh kefir! I drink kefir everyday. It helped me with my IBS symptoms. Store bought kefir is not the same.

Recommend everyone.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely strong open with care

Extremely strong open with care. Follow portion instructions. I have started coming up to 3 weeks ago At the moment I am going through a parasite die off. Which is horrendous but it shows just how good the kefir is. One advice consume along with soluble and insoluble fibre.

March 16, 2026
Rated 5 out of 5 stars

I heard about this kefir on the podcast…

I heard about this kefir on the podcast Sliced Bread on BBC Sounds. The listener asked if supermarket kefir was worth buying. A 'gut biome' expert was in the discussion and he said yes, it's better than nothing. But the only one he would recommend was Chuckling Goat. So we subscribed and honestly, we are both obsessed with the stuff. I would drink it by the pint, if I could afford to!

April 1, 2026
Unprompted review

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