Chuckling GoatReviews 

8,702
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 460 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many noting significant health improvements. The service is frequently described as first-class, with people highlighting the helpfulness and politeness of the staff, and the prompt, efficient responses from customer service. Reviewers also appreciate the excellent delivery service, noting that orders arrive quickly and are handled with care. However, some people were dissatisfied with the taste of certain products, describing it as strong or unpleasant. A few other people also felt that the product advice could be clearer, especially regarding potential strong reactions and appropriate dosages for sensitive individuals. Additionally, some customers experienced issues with courier delivery, where parcels were not received or were mismanaged.

What people talk about most

Product

Customers generally report positive experiences with the products, with many describing them as "miracle... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and quick delivery,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "first-class" and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so thankful I came across chuckling goat years ago, the company is always so helpful giving advise when needed any problems or anything you don’t understand and quickly solved with a friendly c... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk... See more

Rated 5 out of 5 stars

I have been using Chuckling Goat for many, many years. Their products are second to none and I always make sure I order a batch of their Original Kefir, specifically after a course of antibiotics or i... See more


Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(8,702)

431 reviews in the last 12 months

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Rated 5 out of 5 stars

A new and better way of life.

Have always felt better after my regular dose of Kefir
Goats Milk, it is better than any medication and it means that I don't have to worry about my body being damaged by drugs!!!

February 20, 2026
Rated 5 out of 5 stars

Great products

Great products. I’ve had excellent experiences with Chuckling Goat for the many years I’ve subscribed. The phone is always answered by a helpful and well informed ‘real’ person if I’ve had an inquiry. The delivery by DPD is always on time and I would recommend CG’s products.

February 19, 2026
Rated 5 out of 5 stars

Very efficient customer service…

Very efficient customer service speaking to real people and changed my order to the required date with no trouble. very quick delivery with very high quality product remaining fresh and intact no damage to packaging or to product. Very generous to new customers offering discounts that are worth your time and keep coming back for more. Cannot appreciate this company enough for the amazing work and service they provide.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

The best products on the market!

The best products on the market by far!!
Just used the soaps and they are incredible! My skin is so, so soft!
These are perfect for my baby as well.
I'll definitely order again. Must have!

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

I bought the goats milk kefir

I bought the goats milk kefir. Honestly it smells and tastes like vomit. Absolutely awful, very off putting unless you are very determined. It's not possible to get children to drink it.

November 11, 2025
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Dear "it's me Ok" -
Our kefir is a therapeutic health supplement, and not a recreational milkshake. It is fermented and left unsweetened, in order to maximise the heatlh benefits. If you're accustomed to the flavour of salted or sugary processed foods, it may well be tangy for your taste at first. You can blend it up with a banana if you struggle with the taste, or to make it more palatable for a child.
Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

I have only recently been introduced to…

I have only recently been introduced to the Chuckling Goat products by a friend. Being lactose intolerance and suffering from oesophagitis and gastritis at last I have found something to help my digestive system. I cannot praise it enough. Thank you to The Chuckling Goat’s.

February 11, 2026
Rated 5 out of 5 stars

I started using Chuckling Goat Kefir a…

I started using Chuckling Goat Kefir a year ago after a really bad bout of sickness bug. After a few months of taking the kefir in a smoothie as I couldn’t take it on its own it’s like sour milk so I add blueberries and bananas chai seeds and flaxseeds and coconut water for my breakfast every morning I started to feel stronger and no tummy pain. I have lived with a slow transit bowel for 30 years in and out of hospital for bowel blockage but after almost a year on kefir I have normal bowel movement with no pain and now discharged from the gastrointestinal doctors. To top it all this product has not only changed my life but the company’s ethos and the service and staff are outstanding nothing is too much trouble and honestly and quality is there mantra. If I could give them a higher rating then I would. All I ask is that as they grow please don’t change

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

Four Years of Loyalty Undone by Price Increases

After more than four years as a loyal customer, I’m disappointed by the rising product prices and the increase of the free‑delivery minimum to £50. The products remain good—4 stars—but these changes bring my overall rating down to 2 stars. Unfortunately, I won’t be staying on as a customer or recommending your products anymore.

February 27, 2026
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Hi Anonymous -
I do appreciate your frustration. Unfortunately, real world forces apply to us as to everyone - and sadly we're unable to absorb cost increases forevermore without adjusting prices at some point. I only wish we could!
Regards,
Shann Jones
Founder/Director

Rated 5 out of 5 stars

I love this product

I love this product. I feel like I'm drinking pure goodness. I used to put it in smoothie's till I discovered it works better on it's own on an empty stomach. So started drinking it neat. The taste actually becomes a little addictive when you get uses to having it first thing every morning. It packs a punch.

February 6, 2026
Rated 5 out of 5 stars

Just what I wanted

Just what I wanted, nothing beats a cup of tea that has been made from loose leaf tea which has been watched through the teapot until it has mashed to exactly to your own taste. Suggestion - It would be nice to be able to buy a separate lid that fits the teapot, so that the leaf holder can be removed when the tea is just right, my jam jar lid doesn't strike the right chord

January 23, 2026

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