Church Street Dental Practice Reviews 

37
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am one of those annoying nervous patients but from start to finish Nelson put me at ease. He is so cheerful and personable which is very refreshing and he explains everything he is about to do and u... See more

Rated 2 out of 5 stars

My wife has been a private patient with them for a number of years but the quality of their service has plummeted. Over the past couple of years I think she has managed one examination and one hygien... See more

Company replied

Rated 5 out of 5 stars

Yesterday I attended a 45 minute appointment with Gabriella. From start to finish both herself and Lynn put me at ease.i had to have 2 large fillings sided bottom and 2 teeth rebuilt front bottom. Fo... See more

Rated 5 out of 5 stars

I had a tooth out today . The dentist understood my sensitivity to pain having migraine .She was excellent . Thank you. The ladies on reception always helpful and friendly .

Company details

  1. Dentist

Information provided by various external sources

A family friendly dental practice located in Bilston. Established in 1927. Accepting new NHS patients. We also provide cosmetic dentistry, orthodontics and dental implants. We are a Denplan registered practice.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.6

All reviews

(37)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

I am one of those annoying nervous patients but from start to finish Nelson put me at ease. He is so cheerful and personable which is very refreshing and he explains everything he is about to do and updates as he goes along. He clearly enjoys what he does. The procedure was not painful at all and the finished result is perfect. I have complete confidence in Nelson and now that I have found him, I don’t want to go anywhere else.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Yesterday I attended a 45 minute…

Yesterday I attended a 45 minute appointment with Gabriella. From start to finish both herself and Lynn put me at ease.i had to have 2 large fillings sided bottom and 2 teeth rebuilt front bottom. For the 1st time in over a year I can smile again. For someone who doesn't like attending the dentist I am actually looking forward to my next 2 appointments.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

My whole family are patients of Dr…

My whole family are patients of Dr David Clunie starting in 1990. A very nervous 30 year old with previously bad experiences with so called dentists entered the building but over the years David Clunie has nursed me along, giving psychological help as much as fantastic dental care. No matter the issue I had, I've always had complete faith in his care and that of his practice to look after me. All with a smile from everyone. Cannot praise this practice enough.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I have been a patient at church street…

I have been a patient at church street dental practice for many years and can highly recommend them.
All staff and receptionists are friendly and helpful.
The dentist I see Meena Samra is so lovely and caring, she takes time to listen and always puts me at ease, nothing is to much trouble for her.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I would thoroughly recommend Nelson…

I would thoroughly recommend Nelson Spinola. He is always cheerful, courteous and puts me at ease, whether I am having a routine check up or a filling. Recently I have had 3 crowns fitted. The way I was treated was explemplary. Nelson explained everything as he went along and there was barely any pain, just the minimal amount of discomfort you would expect for such a complicated procedure. I am amazed how dentistry has evolved over the years, so thank you CSDP for providing us with state of the art dentistry and a high level of care.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding and very helpful

Highly recommend Dr Hopkins and staff. Great advice/ treatment and reassurance given to my 12 year old son with dental/care and hygiene ready for orthodontist treatment.
Very quick referral to orthodontist also. Cant thank you enough.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Hussain

Went to this dentist after years of being frightened of dentists, on arrival the receptionists were very professional and nice, went to see Dr Hussain and he was so nice explained everything to me and the best solution for my needs, thank you every one

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Elin is just “The Best!”

I had to have route canal and from the outset Elin (My Dentist)was just amazing. She explained everything to me as we progressed through the treatment and always asked if I was ok. I was a little nervous but I never felt a thing and I enjoyed the chat between Elin, her assistant and myself (when I could physically talk without something in my mouth🤣). I needed 3 treatments for this but only managed 2 as (to cut a long story short), I decided on an extraction, which I had today. Again, Elin was so supportive and gave me all the alternatives before I decided. She is calm,friendly and supportive. I couldn’t ask for a more gentle dentist who is so lovely. Thank you Elin for putting my faith back in dentistry. You are amazing xx

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Another visit for dentistry treatment…

Another visit for my treatment today,once again what a relaxing atmosphere,I was treated by Emily and Scott ,both excellent and worked superb together with great humour which is brilliant to put you at ease .look forward to my next visit.thank you all again .

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

It has taken me 2 yrs to finding nhs…

It has taken me 2 yrs to finding nhs Dentist. I needed new false teeth. Hand my 12 month inspection to day every thing ok.
Dr Yvonne is excellent very polite. Nothing is to much trouble and staff are very understanding. At last I had enjoy my food.
This service is excellent, thank you.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous and I highly recommend we…

Fabulous and I highly recommend we popped in 19/12/25 and the denture repair was done while we waited without even having to book an appointment it was a very friendly and professional experience thank you so much

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

5-star service.

Everything about my wife's and my visit was excellent. The receptionist was polite and professional, we didn't have to wait long, the consultation was arranged to be downstairs (my wife has reduced mobility) and the dentist, Nico, was friendly, polite, informative and reassuring. The time in the chair was comfortable and painless, and we were both explained what was happening at every step of the process. I would certainly recommend Church Street Dental Practice to anyone. Thank you all!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

5 star service from all Ive had…

5 star service from all Ive had dealings with. Receptionists are always so polite amd when you call and theyre busy they always call back saying they had a missed call from you!!! Never in any service have i received such high levels of customer service!!!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Dental practice

Great Dental practice, I went to this practice when Fragley and Willets were the dentists, it now has new dentists, although they are just as good. My first visit was to evaluate my needs! And within a week I was back in, and all problems solved, VERY HAPPY!

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Constantly cancelling appointments

My wife has been a private patient with them for a number of years but the quality of their service has plummeted. Over the past couple of years I think she has managed one examination and one hygiene visit. This is not through want of trying but she will make an appointment then between 1 week and 2 months before the appointment get a text message telling her that it has been cancelled. Whilst the receptionists try to help all she has been offered is a new appointment which then gets cancelled again. Once is forgivable, twice is excusable (perhaps) but this is happening repeatedly. Good luck if you need continual care and do not expect 6 monthly check ups!

July 31, 2025
Unprompted review
Church Street Dental Practice logo

Reply from Church Street Dental Practice

Thank you for taking the time to share your experience — we truly appreciate your honesty. We're genuinely sorry to hear about the repeated cancellations your wife has experienced and the frustration this has understandably caused. This is certainly not the standard of care we aim to provide, especially for our long-standing patients.

Please know that we take this feedback seriously. We're currently reviewing our appointment scheduling processes and working hard to ensure improvements are made to provide more consistent and reliable care. Our goal is to ensure every patient receives the attention they deserve, especially when it comes to regular and preventive checkups.

If your wife is open to it, we would really value the opportunity to speak with her directly to better understand her needs and find a way to make things right. Thank you again for your feedback — it helps us get better

Rated 5 out of 5 stars

I have never had a problem with them

I have never had a problem with them. they are very respectful of your scheduled and are generally helpful with your dental care

July 15, 2025
Unprompted review
Church Street Dental Practice logo

Reply from Church Street Dental Practice

Thank you so much for your kind words! We're really glad to hear that you've had a positive experience with us. Providing respectful, reliable, and helpful care is exactly what we strive for, and it’s wonderful to know that this has been reflected in your visits. We truly appreciate your support and look forward to continuing to care for your dental health!

Rated 5 out of 5 stars

Been seen today by Sophie and Abi

Been seen today by Sophie and Abi, brilliant service 👏.
The dentist i had recently left there however, these two were amazing.
Thank you ladies for the best service, Sophie did a brilliant job today on my filling 😀 👍

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, everytime I've been I have been treated with respect. Dr Yvonne Hopkins and her team are all brilliant, they make you feel welcome it's like being part of there family . Well done, I have used them for many years and will keep using them . A big thank you .

April 29, 2025
Unprompted review

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