Ciao Italy Tours Reviews 353

Ciao Italy is an amazing tour company. Flavia, our main contact, put together an amazing job of attending to every last detail. Every aspect of the experience was first class, including hotels, drivers, local guides, etc. we definitely plan on using ciao Italy again for future travel.

Ciao Italy was so easy to work with! Claudia responded very quickly to every inquiry and took care of every detail. Our group was always changing their minds and Ciao Italy was very flexible. Highly recommended!

We used a number of different organizations during our trip, this was by far the best of all of them. On time, efficient, great people who work for them. Highly recommend.

Ciao Italy Tours planned a wonderful trip for my clients. All went smoothly, all transfers were on time and my clients returned home, knowing that they did not miss anything.

Ciao Italy did a fabulous job arranging our last minute trip to Sicily. The accommodations, tour guides and drivers that Ciao Italy arranged were amazing! The Hotel Boras was beautiful and the staff were so friendly and helpful. Our tour guide Marina was a wealth of knowledge and just so sweet! And our drivers were friendly, efficient and safe. I have to compliment our driver, Cenzo for not only getting us to my grandfathers village safely, but helping us locate our family there! That is something we never thought would happen. Ciao Italy soiled us and I can’t imagine planning a trip to Italy without using them again!

Ciao Italy crafted an unforgettable journey for my clients trip to Rome, Florence and Sorrento.
Flavia provided a comprehensive and well-executed Roman holiday with a touch of the Amalfi Coast's magic. Her expertise and local knowledge ensured a smooth and enriching experience. Highly recommended for those seeking a taste of Italy's historical and scenic treasures.

My clients loved the Itinerary that Ciao Italy put together with us for Venice, Florence and Rome. The transfer companies and the tour companies were top notch and professional. My clients were very comfortable and happy with everything. This was their first time in Italy and because of Flavia's planning and the companies that Ciao Italy works with, every part of the trip was fabulous. Having someone at the airport and the hotel and the train station, waiting to help them to their next destination, was perfect and I don't think they will travel any other way again.

Sinda from Ciao Italy Tours did an amazing job with my clients who went on a three city Italian whirlwind in six days -- Florence, Rome, Venice. In addition to the fact that it was very last minute -- less than 8 days lead time. Hotels, trains and tours in each city, Golf cart tour in Florence along with cooking class. Clients had a superb experience!

We had a private tour of Sicily including a day in Nonno's village. Ciao Italy arranged a remarkable trip customized to our preferences. The guides, drivers, and excursions were great. The hotel was beautiful and the people could not have been nicer or more accommodating. This trip exceeded all of my expectations.

We had an amazing trip to Italy! The trip was perfectly laid out for us. We had great experiences with all of our car transfers and can not say enough positive thingsabout the hotels that were booked for us. The only issue we had was a tour guide not showing up in Florence but otherwise it was flawless. Thank you Ciao Italy for an amazing experience, we look forward to booking our next trip!!

Our trip was beyond our expectations, every hotel you chose for us was amazing, from the service to the magnificent views. We visited Rome, Taormina Sicily and Positano every transfers from the airports to hotel and back again were professional and timely.
I look forward to booking my next vacation with Cia Italy and I have recommended your services to many of my friends that are thinking of going to Italy.

Trip was fantastic. Hotels were top shelf and tours were great. Transfer arrangements were excellent, on time and courteous drivers. Ciao Italy did a great job in setting up the whole experience. Thanks to Donna in their office.

I worked with Fabiana at Ciao Italy Tours on 3 very detailed bespoke Italian itineraries this summer. My clients were thrilled with the guides, transfers, excursions, etc. Some of the adjectives they used were: amazing, incredible,
professional....as well as "it was a trip of a lifetime !
Thanks to the team at Ciao for making me look so good everytime!!
Ann C. of Travel Experts

We took tour 348609 - Grand Tour of Tuscany - Siena, Pisa and San Gimingnano - small group and it was outstanding! This tour has three stops plus a visit to Castello Sonnino winery and was one of our only tours that had fewer than the maximum number of people that was advertised. There was a wonderful guided tour in Siena plus we had time on our own in Pisa and San Gimignano. It is a long day but definitely worth it because much of the driving is through the Tuscan countryside which was absolutely beautiful. we visited Castello Sonnino in the heart of the Chianti region of Tuscany. The highlight of our visit was seeing the recently hand-harvested grapes drying to be made into Vin Santo. It was magical to witness this centuries-old production process in person.

I want to thank Viviane Grainger for making our trip to Italy so wonderful. Everything was planned to the last detail from the fabulous tours to the lovely hotels. We were able to enjoy the most of every city.
I look forward to our next trip and her help in planning another fabulous adventure.
Karen Shea

I've used Ciao Italy for a number of clients and will continue to use them for all of my clients traveling to Italy. They provide great service, are responsive, and always fun to work with. I'd recommend using them for your trip!

My husband and I were looking for a once in a lifetime experience to Italy and Ciao Italy did NOT disappoint! Renee helped us every step of the way since we didn't even know where to start. Renee worked side by side with us making this special trip everything we could dream of and more. Every question we had was answered pretty much instantly and throughly. Every request we had was met and exceeded beyond what we could have imagined. We had a 10 day vacation starting in Venice, then traveling to Florence then to Sorrento and ending and leaving from Rome with MANY stops along the way. Every place we stayed was more beautiful than the last if that's even possible! Of all the many experiences and tours that were set up for us, our absolute favorite was the private boat tour of Capri that was arranged for us. It was absolutely breath taking and the boat crew were not only super skillful and knowledgeable but also very warm and kind and funny and made the experience that much more memorable. Renee made sure every arrangement and detail was completed so we didnt have to do anything but show up and enjoy ourseleves. I could go on and on about everything amazing that we experienced thanks to Renee, but I will just say to experience it for yourself and book a trip with them! You will not be disappointed. On our last full day in Rome while on a small tour we actually met another 2 couples that were traveling together and after talking for a bit we found out the 4 of them were also from staten island and also used Ciao Italy for their trip! Ciao Italy is full of great people who care about giving you a great experience. Thank you Renee for making our once in a lifetime dream vacation a reality for us.

The booking experience was so easy and the agent, Fabiana, was very detailed in her responses. I will continue using Ciao Italy and Fabiana for all of my bookings to Italy.

My clients returned from their trip to Italy on Saturday. They had an incredible time and I can’t thank Sindi and Ciao Italy enough for all their expertise and professionalism.
I always feel very confident booking my clients with Ciao Italy knowing that everyone I work with is so knowledgeable and does a wonderful job.

I look forward to working with your team again in the near future.

After no vacations since before covid, I excitedly used Ciao Italy to insure my sons and I did not miss anything important on our upcoming tour to Rome, to see Cat Stevens and to tour Rome.
We enjoyed every day and every tour. One of our favorites was Costanza and the tour of the Jewish ghetto. She was very pleasant, energetic, and knowlegeable.
Then came our day long trip to Pompeii and Amalfi Coast Tour. Our printout, which we still have, shows that travelers have an hour to enjoy Positano and another hour to enjoy Amalfi.
First, the driver was 30 minutes late to the pickup. When the van stopped at Amalfi my sons and I were the first off and out to see the sights. The driver said nothing to us about a return time. We enjoyed the beautiful area, shopping, and had lunch. So that we did not worry anyone about being late, my sons were paying our lunch check while I returned to the van .
When I got to the van the driver, Alessandro (middle aged) ,started to scream at me about being late. He was screaming that ten minutes means ten minutes. I said 10 minutes, the itinerary said 1 hour. Shortly my sons arrived. One of them was going to apologize to Alessandro when I said don't you dare, he has been screaming at me.
We heard from the others tourists in the van, a father and daughter from New York and two friends from a Spanish speaking country, that Alessandro had been pacing and cursing outside of the van waiting for us. He was using foul language including mother-f...
My youngest son approached him at our stop at Pompeii and said he owed me an apology. He not only did not apologize, he had the nerve to say he had behaved like a professional. He ruined the rest of the tour for us and Pompeii was much less enjoyable. The ride back to the hotel was virtually silent except for whispered discussions regarding Alessandro's behavior. If it hadn't ruined our trip it would have been humorous. When my son and I told him our itinerary said 1 hour, he said he was in charge and it was the amount of time that he said.
The reason I say middle aged is not to be mean, but we had another driver with the same name who was young, and he was very pleasant.