Ciao Italy Tours Reviews 353

We were very happy with all services provided by Ciao Italy. They arranged day tours for us and a 7 night trip for two of our group traveling by train from Venice to Rome. Hotels, transfers and all tours were great!

My family and I (12 people total) just came back from a family trip to Italy. We did Florence 3 nights, Rome 2 nights and Sorrento for 4 nights. Without question the greatest trip we have ever taken. Ciao Italy was simply amazing. Everything went as smooth as can be, from the first pick up at the airport in Florence to the train rides and transfers to and from, to the last pick up at 6AM in Sorrento. All the logistics involved they made it stress free, incredible, just incredible. I would use them again and would be crazy not to. If you're going to Italy, they are a MUST use, no question. I would recommend them 10 x over.

I recently used Ciao Italy to plan my trip to Sicily, and I must say, it was an absolute delight! From the initial consultation to the final itinerary. Ciao Italy was knowledgeable, efficient, and friendly. Their expertise in planning trips to Italy was evident throughout the entire process.
They also arranged accommodations for beautiful hotels and excellent tours which was perfectly located in each city.
Ciao Italy took care of all the logistical details arranging for private transfers between destinations and providing detailed information on travel.

Planning a trip to Sicily can be overwhelming, but with Ciao Italy, you can trust that your vacation will be stress-free and enjoyable.

If you're planning a trip to Sicily or any other part of Italy, I highly recommend Ciao Italy. You won't regret it!

Filthy bus windows...we went for Siena, San Dimignano and Pisa with lunch. It was a double decker bus with absolutely filthy windows...I asked the guide woman why the front window was so filthy as we're hoping to take some nice pics of Tuscany and she just walked away...turned around and walked away...so rude unprofessional, lack of professionalism and manners. Considering we paid 180euros for sitting in filthy bus is a rip off... learn how to respect customers and some curtesy. Shame on you

Ciao Italy Tours, specifically Donna, created an all-encompassing trip for our family of 4 from Venice to Florence, Rome, Pompeii and the Amalfi Coast. The plans included every must-see list item in small-medium groups, to private excursions.

Donna planned this trip specifically customized the trip to our specific needs or preferences as if it were for her own family.

The draft and final itineraries were packed full of details giving us a clear picture of the trip prior to leaving. What we experienced far exceeded our expectations...including the level of care ensuring all transfers, tours, and accommodations were on time and according to the plans. Every provider (tour, transfer, hotels) was simply exceptional which is a direct reflection of the quality and care Donna and Ciao Italy Tours provided.

I highly recommend Ciao Italy Tours and Donna specifically.

Thank you !!

Stefania was amazing! She scheduled our family trip to Italy for our youngest son's wedding. The wedding was perfect and the vacation after was amazing! Stefania delivered an incredible venue for the rehearsal dinner. The dinner was one of the many highlights of the trip. Thanks Stefania for making it all possible!

I'm a travel agent and Ciao Italy is my go-to supplier for Italy travel. They are easy to work with and always on top of it! Claudia, Sindi and Mariacristina have gone above and beyond for me and my clients and I can't recommend them enough!

Sindi did an excellent job for my 13 people to Rome and Venice in July 2024. They are still on their trip and texting about how wonderful and beautiful the hotel. How the private transfers were on time and all the tours were picked by her were great.
Thanks Sindi I'm call you again.
Angie Lanktree Angie's Travel

Claudia at Ciao Italy is great to work with and responds quickly. She put together an amazing 2-week Italy adventure and listened to specific desires to customize it perfectly. With a problem during travel, she was quick to help it get resolved.

Ciao Italy is my go-to resource for Italy!
I am a travel agent and know a great tour operator when I see/use one! This time around I had the opportunity to utilize Stefania. She is always amazing! This tour that we created was for a multi-gen family and it was terrific. She listened to our requests, created the best itinerary, was available to answer questions prior to and during my clients' trip AND MORE! The tours, transfers, hotel accommodations ALL were perfect! She didn't miss a beat. Cheers to Ciao Italy and to Stefania for creating the best trip for my clients to create the best memories... I just cannot say enough about the attention to detail and communication - A 10+

Good morning… just wanted to let you know that we had a wonderful time. All the transfers, hotels and tours arranged with Ciao Italy worked seamlessly. At one point we had to change a pick up and Brasstours ( used by Ciao Tours) was more than obliging.

My travel agent Teresa (TnTguystravel), worked alongside Stefania from Ciao Italy. They helped us plan the perfect trip to the Amalfi Coast. Every excursion, transfer, flight and hotel stay was executed without a hitch. They even helped my children surprise us with a phenomenal dinner to celebrate our 50th on our first night there. This trip was a "once- in- a- lifetime" for us and it couldn't have been better. Thanks !

My clients fully independent travel (FIT) in Florence and Rome went flawlessly. (They booked it with me--their travel agent-- after a family destination wedding in Ravello--their first trip to Europe). They loved everything about the hotels, tours, transfers, and train travel. and commented on how organized everything was.

Perfectly Planned family trip to Italy! Just AMAZING!! Hotels in Best locations and the BEST sightseeing tours - Capri tour was Fantastic!

Great custom itinerary for an Italy trip. Claudia was great with service and support. Everything is handled efficiently and effectively.

I just had a family of 3 (teen son, mother and grandmother), and they were thrilled with the trip that Ciao Italy customized for them. They included a Ferrari experience that the son loved. Many thanks to Ciao Italy for helping me dazzle my clients.

I am a travel agent and work with many companies. I can honestly say that the reaction of my clients after they returned from their custom tour of Venice, Florence and Rome was incredible. They said the service was perfect from beginning to end. I will definitely use them again

I absolutely trust Ciao Italy to take care of my clients arrangements in Italy!

Everything was set up perfectly., Tour Guides, Drivers, Hotels, Train Tickets, and more. Any problems I had were my fault and were resolved immediately. Stephania was just wonderful in this respect.
This was a once-in-a-lifetime trip and it couldn't have gone any better.

As a travel agent, Ciao Italy makes putting together tours through Italy painless. I highly recommend them as a vendor for any travel throughout Italy!