CIBORTV® | ITALIAN TELEVISION NETWORK Reviews 4,010

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I renew because its really the only way to keep connected with my homeland other than the internet! the streaming is awful...watching any given program the buffering occurs on average every few minute... See more

Company replied

Rated 5 out of 5 stars

Never had any problems, picture quality is as good as regular tv. Large selection of channels from national Italiain tv tv stations (rai 1-5, tv1.la7 tv8,la nove,cielo, realtime, foodnetwork,, and... See more

Company replied

Rated 4 out of 5 stars

I truly appreciate the CiborTV program. It’s not just a service for me — it’s a connection to our Italian heritage, and I’m genuinely proud of the way they continue to promote the Italian culture... See more

Company replied

Rated 4 out of 5 stars

The CIBORTV box is great. I only have an Issue having to turn it on then off and on again to get it to work. It works once it’s main menu loads on second power on. La scatola CIBORTV è fantastica.... See more

Company replied

Company details

  1. Media House

Written by the company

Ami l'Italia? CIBORTV è un portale che ti permette di accedere , in tutto il mondo, a + 300 Canali Italiani, Sezione TV SHOWS, Radio, + 1100 canali da tutto il mondo, Guida TV. Ti basta una connessione internet, non è richiesta l'installazione della parabola satellitare.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I am unable to buy a one month renewal

I am unable to buy a one month renewal. I have been emailing customer service and I even sent them screen shots to show them I am unable to buy. They keep telling me to select 30 days like i don't know that. IT DOES NOT WORK!! If you want to purchase a one year renewal no problem. That is the only way that you can get the code you need. I am really unhappy because I feel like unless you want to sign up for a year, you are out of luck.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

AWFUL SERvice

I renew because its really the only way to keep connected with my homeland other than the internet! the streaming is awful...watching any given program the buffering occurs on average every few minutes...connecting to wifi is ridiculous always getting authentication problem! they try t o tell me its my internet,,,but im running a 500/500 speed verified i have even connected darn box directly to internet equipment! the service sucks but we have no choices!

May 19, 2026
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Rosanna, we are sorry to receive a negative review without assisting first. While we may assure what described doesn’t match the regular functioning of the box our customer service remains available to assist, please email us at customer@cibortv.com

Rated 2 out of 5 stars

why i can't buy only 0ne month allways…

why i can't buy only 0ne month allways sent me to 12 months promo web site it's wrong

May 7, 2026
Unprompted review
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Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning, please email customer service at customer@cibortv.com

Rated 5 out of 5 stars

Love CIBORTV

Love CIBORTV, so many channels to choose and enjoy.
Customer service is very helpful and quality is awesome

January 5, 2026
Unprompted review
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Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you for your very important feedback!

Rated 5 out of 5 stars

Great service

Great service! It keeps me linked with my born Country. I couldn’t make it without it anymore. Thank you.

March 24, 2026
Unprompted review
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Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you! Your feedback is very important!!

Rated 5 out of 5 stars

It's a seamless process of watching…

It's a seamless process of watching Italian tv shows and channels in America with really great customer support to boot. I don't know if I can appreciate this service enough,if only we'd had this 30 years ago I would be fluent enough to make jokes like an actual Italian.

March 20, 2026
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Troy!
Your feedback is very important.

Rated 1 out of 5 stars

Try and reactivate my box

Try and reactivate my box. I'm having so much problems can get nobody online. I email get no respond. The service it's not working. They should have a phone number where you could talk to a life person to activate one box. Does you change the way they do business

March 20, 2026
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Martino, activation codes are sent by email at the time of the order, please check.
We remain available to assist, please email us at customer@cibortv.com

Rated 1 out of 5 stars

Ongoing performance issues with my…

Ongoing performance issues with my CiborTV device. The box continues to freeze, and drop connection despite a stable network and standard troubleshooting. At this point, the service is not functioning as advertised.

I need a clear update on the status of my support request. Please confirm the next steps for resolving the hardware and service issues, Ive already spent 89.00 under your suggestion for a new box.

UPDATE: Cibor Response-Good afternoon Raymond, our team will reach out to check the issue.

My response: No you wont this has been going on for months now and multiple no-call backs. If anyone is thinking about using this "service" you're in for a disappointing shock.

March 15, 2026
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good afternoon Raymond, our team will reach out to check the issue

Rated 4 out of 5 stars

I truly appreciate the CiborTV program

I truly appreciate the CiborTV program. It’s not just a service for me — it’s a connection to our Italian heritage, and I’m genuinely proud of the way they continue to promote the Italian culture here in the US through CiborTV. It means a lot to families like mine.

Hopefully in the future, they would allow an activation code to be used on multiple devices, rather then purchasing seperate codes for each device.

Grazie Mille CiborTV.
Nicolino D.

February 3, 2026
Unprompted review
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Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Nicolino!

Rated 5 out of 5 stars

Excellent!

They have a very good product!

Hardware and software are great!

However, if every Firm in today's world had
a Customer Service and support group like Cibor
they would be considered in a class by themeselves!

Superb, Superb, Superb, Wxcellent, Excellent!

As a Computer and Technolgy Consultant, I must
tip my HAT!!!!!

January 19, 2026
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you August!

Rated 1 out of 5 stars

Useless to follow Italian shows from abroad

Useless if you want to follow Italian TV shows from abroad. Does not support recording or DVR hence it is impossible to follow day tv programs from a different timezone.

Customer service would not offer a refund since 14 day policy only based on shipping date, not activation date

January 4, 2026
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Luca,
we are sorry to receive your negative review.
In the FAQ section of our website it is clearly underlined that recording is not possible with CIBORTV.
The 14 days from the delivery Refund and Return Policy is accepted at ther time of the order.

Rated 3 out of 5 stars

Not good

# 1 Cibor freezes up almost every night. We cannot watch a complete episode or a full movie. #2 I PAID for renewal, and I was charged 2 times, and I only have 1 Box. I 'm NOT able to reach them to get my refund back. How do I go about getting my refund back of $99.99 that I was charged? Please contact me, please refund my money back. Thank you.

December 31, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good afternoon Philip, we are sorry to receive your negative reviews. As soon as you emailed our customer service replied. 2 separate orders have been placed and paid for.

Rated 3 out of 5 stars

Channel 5 HD signal breaking a lot…

Channel 5 HD signal breaking a lot never can finish watch shows not wort to pay for this service, this happen every single day and time in consideration I am may not renew my subscription it’s very frustrating to watch programs with lot signal interrupted just on this preticular channel. My network signal is perfect but just Cibor brake signal a lot

December 30, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good afternoon, we are sorry to receive a negative feedback without having a chance to assist first. Customer service replies to all emails 24/7 by emailing us at customer@cibortv.com

Rated 2 out of 5 stars

Warranty is up buuuut you can buy another one!

Worked well for almost two years then one day it continued to give me problems saying the internet could not be tested. It’s a very basic box and despite my trying to resolve with customer service (via email), they said my warranty was up on the box and that I could buy another box with a 20% discount. This was days after renewing the subscription. I think that is poor customer service and disappointed with how difficult it was at that point.

December 7, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Bryan, we are sorry to receive your negative review.
Our customer service replied promptly to all your emails.
A damage has occurred to the box, all our boxes are covered by a 12 months warranty, this is why we couldn’t offer a free replacement.
We did however offer a considerable discount on the purchase of a new box.

Rated 5 out of 5 stars

Cibor tv is the best

Cibor tv is the best! And i am very happy! I live in Sweden and i can see all the channel from Italy and all the world! Very good!!!

November 7, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Enrico, your feedback is very important for us

Rated 1 out of 5 stars

This has to be the worse streaming box…

This has to be the worse streaming box I have ever come across. The channels keep lagging and we keep getting the signal source is unavailable. I have sent so so so many email to customer support with reply’s on what speed test do you have are the cables plugged in ? Seriously ?? It’s just awful. I got this for my father who is 99 and literally every window night he cannot watch anything due Chanel’s !! I have literally given up so when the renewal is up, I will be cancelling and going IL GLOBO TV INSTEAD . Based in Melbourne if you have any issues you can contact them and sort it out, unlike CIBOR . I would NOT RECOMMEND AT ALL !!!!

October 31, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good afternoon Julie, we are sorry to receive your negative review, not in line with our great trust score.

Rated 1 out of 5 stars

Don't waste your money

In the passed month we have had trouble with cibor tv. Constantly getting the run around.
It keeps freezing up not one channel but most of the channels. It has been very frustrating i have contacted them every day and still they say that they are trying to fix the problem. I know that they don't give a dam about us because we are in Australia.
We have been with this for the pass 2 years and now problems I have request for and email address to there management and still no answer. I will be looking for another streaming box to change. I would NOT recommend this Company (Cibor) they are unhelpful. Stay away from purchasing this.

October 27, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Minda, we are sorry to receive such a negative review and certainly not in line with our excellent Trustscore.
While we may assure what described doesn’t match the regular functioning of the box we will have our customer service reach out or please email us at customer@cibortv.com

Rated 3 out of 5 stars

I was supposed to pay for one year…

I was supposed to pay for one year $89.00 plus receive a discount for the code Mix given to me by Cbortv now I still cannot receive a new connection code cbortv should notify subscribers ahead of time before the old subscription expires and not shut it off in the middle of a program after is difficult to riconect should be easier to pay and get the new code Cbortv should have a phone number for client questions

October 11, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Andy, we are sorry to receive a negative review not in line with our great Trust Score.
Our customer service replied promptly to all your emails and offered a discount as you are valuable client.
We always notify clients about their upcoming expiration’s date by email and message on TV.

Rated 5 out of 5 stars

Professional assistance asap

I had a problem with the audio of my CiborTv and I was upset because I would like to follow J. Sinner and the Italian National soccer team… the Cibor team try everything to help me from remote with professional competence in very short time (in the end I discovered that was a cleaning lady disconnection cable problem …)

September 7, 2025
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Honora for your very important feedback!

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