I renew because its really the only way to keep connected with my homeland other than the internet! the streaming is awful...watching any given program the buffering occurs on average every few minute... See more
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See what reviewers are saying
Never had any problems, picture quality is as good as regular tv. Large selection of channels from national Italiain tv tv stations (rai 1-5, tv1.la7 tv8,la nove,cielo, realtime, foodnetwork,, and... See more
Company replied
I truly appreciate the CiborTV program. It’s not just a service for me — it’s a connection to our Italian heritage, and I’m genuinely proud of the way they continue to promote the Italian culture... See more
Company replied
The CIBORTV box is great. I only have an Issue having to turn it on then off and on again to get it to work. It works once it’s main menu loads on second power on. La scatola CIBORTV è fantastica.... See more
Company replied
Company details
Written by the company
Ami l'Italia? CIBORTV è un portale che ti permette di accedere , in tutto il mondo, a + 300 Canali Italiani, Sezione TV SHOWS, Radio, + 1100 canali da tutto il mondo, Guida TV. Ti basta una connessione internet, non è richiesta l'installazione della parabola satellitare.
Contact info
134 S. Dixie Hwy Suite 201 , 33009, Hallandale Beach, United States
- customer@cibortv.com
- cibortv.com
3.8
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
CIBORTV is the best
CIBORTV is the best ! I enjoy Cibor tv Italian Chanel very much . You’re the best CIBORTV ! ❤️❤️❤️❤️
August 31, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you for your feedback, it is very important for us!
Outstanding Support Team – Fast, Dedicated, and Effective!
I had to reset my device, and it stopped receiving an internet signal even though it was connecting properly to the router. All the troubleshooting I did at home, including resetting the router, was unsuccessful. The issue was that my device needed to be forced to download the latest version.
The technical support team responded immediately, with replies coming at any time of day. After a week of work, they resolved the issue remotely. Now it works perfectly again. Thank you to all the team
July 23, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you Antonio, your feedback is very important for us! Our customer care is always here to help
Cibor TV is the best to watch Italian…
Cibor TV is the best to watch Italian TV - The customer service is always there to help - 10 out of 10
July 25, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you Neil! Your feedback is very important!
Still waiting on a response on how to…
Still waiting on a response on how to fix the box. Going on our 2nd day with box not working. Paying for a services that I'm currently not using!!!
July 24, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Goof afternoon Rosa, unfortunately we may not assist you since we may not confirm you are a client of ours.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Good afternoon Joe, we are sorry to receive a negative review, not in line with our excellent Trust Score, without having the chance to assist first. Our customer service team is available to assist 24/ via email at customer@cibortv.com
Customer care very reactive
Customer care very reactive in fixing my issues.
July 22, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you Valerio!
i'm having problems with my progams often freezing
I'm having problems with my programs often freezing
June 30, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Good afternoon Baldo, we are sorry to receive a negative review, not in line with our excellent Trust Score, without having the chance to assist first.
Our customer service team is available to assist 24/ via email at customer@cibortv.com
Essential for Italians abroad
Cibor is a must-have for those living outside Italy who want to maintain a strong connection with their homeland. Their customer support is impeccable — they respond to emails and specific requests within hours. While the menu could benefit from some modern updates, the service remains essential and delivers exactly what you need.
July 20, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you! Your feedback is very important.
Good job well done
The service is very good, l’m happy with the chanels they provide.
June 5, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you Teresa! Your feedback is very important.
FAULTY SYSTEM'S RENEWALS' PAGE
Your portal does not give the customers the chance to choose the duration of their renewal as it constantly brings up the option showing the annual renewal. Therefore, the system does not let the customers book a renewal duration that lasts less than one calender year.
Please review your system's renewals' booking procedure!
Thank you.
July 2, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Good morning Lucina, we are sorry to receive your negative review despite the assistance immediately provided by our customer service.
It is always possible to renew for 1, 3 or 12 months and your renewal was in fact received and a new activation code sent.
Our system shows different options and price comparison to allow our clients choose the renewal plan that best suits their needs.
We remain available to assist.
Hi have the cyber seven years it was…
Hi have the cyber seven years it was working excellent lately it is impossible to watch TV freezes constantly and happens mostly a night. Please try to do something because it is impossible to watch TV like this or else I’m gonna cancel.
La televisione Cibortv si congela completamente e poi dice ci dispiace non dipende da noi e questo sta succedendo da qualche mese prima non avevo nessun problema e questo non succedo solo a me anche le mie amiche hanno lo stesso problema,cercate di risolvere il problema.
May 28, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Buonasera Pasqua, ci dispiace ricevere la sua recensione negativa, non il linea con il nostro ottimo trustscore.
Nel assicurarle che quanto descritto non corrisponde al corretto funzionamento del dispositivo chiediamo al servizio clienti di contattarla per risolvere qualsiasi problematica.
It's a great solution
It's a great solution. It could be cheaper though...
May 30, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you for your feedback!
cibortv to be better improved !!!
I bought a Cibortv box for my mother-in-law in december 2024. The problem is that there are very often channels where the message: Tv Channel
available , sorry for the inconvenience!!!
The problem is the customer service tells me they can't do anything!! Yes, they should install a much better and bigger server, and the technical specifications of the box are too poor:
Wi-Fi only works at 2.5 GHz (problem to connect with the acces provider box) and i connect it with the ethernet cable.
Very slow processor (especially when you change channels, there's a good 2 to 3 seconds of latency)
Box freezing problem: I have to restart it very often
My mother-in-law is 82 years old and she misses the satellite decoder that worked very well.
FYI: I have a fiber optic line with 8 gigabit speeds!!!
After a lot of testing, the problem is definitely with the Cibortv box and not with me!!!
All these channels are great, but we still need to be able to watch them!!!
Given the subscription price and the equipment provided, it's not worth it!!!
Significant improvements need to be made so that it can function properly!!!
May 28, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Good morning Tony, we would certainly address your concern but haven’t received any reply when name and last name associated with the order has been requested by Trust Pilot.
We may only assure that what described doesn’t match the regular functioning of the box and remain available to assist at customer@cibortv.com
Please email us!
Great TV at a great value!!
April 20, 2025
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
THANK YOU DAVID!
We had a bad experience with two…
We had a bad experience with two remotes that stopped responding in a few months, one after the another. But the customer service was great, once informed they timely sent both remotes for free, shipping included. My conclusion is that hardware is way less important than a great customer care :)
April 5, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you for your very important feedback! Our customer service is always happy to assist. Just email us at customer@cibortv.com
Less interruptions, cutoff programs do to mechanical engineering.
Mechanical cut off programs
March 20, 2025
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Good afternoon Anna, we are sorry to receive your negative review, not in line with our TrustScore, we will ask customer service to contact you.
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you Annalia!
Il Programming non si vede tanto bene
Il Programming non si vede tanto bene. C'e un tech che puoi venire o posso parlare con uno del customer service?
March 19, 2025
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Buongiorno Vito, il servizio clienti risponde 24/7 scrivendoci a customer@cibortv,com
Let me tell you was a little skeptical…
Let me tell you was a little skeptical at first ! But i am glad i purchased awesome reception hi definition quality very reasonable priced very happy i recommend to everyone get it you will love it
January 1, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you so much Philip for your very important feedback!
I bought it for my italian Grandmother
I bought it for my italian Grandmother
she is so happy great channel selection and easy to use . Customer service was impeccable. Highly recommend
January 26, 2025
Unprompted review
Reply from CIBORTV® | ITALIAN TELEVISION NETWORK
Thank you Katherina, your feedback is very important to us!
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