CIBORTV® | ITALIAN TELEVISION NETWORK Reviews 4,010

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I renew because its really the only way to keep connected with my homeland other than the internet! the streaming is awful...watching any given program the buffering occurs on average every few minute... See more

Company replied

Rated 5 out of 5 stars

Never had any problems, picture quality is as good as regular tv. Large selection of channels from national Italiain tv tv stations (rai 1-5, tv1.la7 tv8,la nove,cielo, realtime, foodnetwork,, and... See more

Company replied

Rated 4 out of 5 stars

I truly appreciate the CiborTV program. It’s not just a service for me — it’s a connection to our Italian heritage, and I’m genuinely proud of the way they continue to promote the Italian culture... See more

Company replied

Rated 4 out of 5 stars

The CIBORTV box is great. I only have an Issue having to turn it on then off and on again to get it to work. It works once it’s main menu loads on second power on. La scatola CIBORTV è fantastica.... See more

Company replied

Company details

  1. Media House

Written by the company

Ami l'Italia? CIBORTV è un portale che ti permette di accedere , in tutto il mondo, a + 300 Canali Italiani, Sezione TV SHOWS, Radio, + 1100 canali da tutto il mondo, Guida TV. Ti basta una connessione internet, non è richiesta l'installazione della parabola satellitare.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product.

It has lots of local and national Italian TV channels and is easy to use. A great way for me to improve my Italian comprehension.

The box itself is fine. It works well, the menu is easy to use and I recommend that you add your favourite channels to the favourites section for faster navigation.

I had some technical problems with my box but when I notified Cibor TV support, they very quickly rectified my issues and sent me a brand new box. Customer service is fast and effective, they responded on the same day and resolved the issue even though it was on a weekend. Impressive !

February 7, 2024
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

THANK YOU FOR YOUR GREAT FEEDBACK!

Rated 5 out of 5 stars

Best money I have ever spent

I have been using CiborTV for a while, I truly love it.
It helps me to stay in touch with the motherland. I highly recommend it to all of us who have ties to Italy and also for those who want to improve their Italian and knowledge about the country. I really like the new food channel "Just Italy Channel" and the series True Italian Cusine with chef Lorenzo, who is a riot.

February 1, 2024
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you for your very important feedback!

Rated 5 out of 5 stars

Cibortv is always in my suitcase when l…

Cibortv is always in my suitcase when l travel! I bring it everywhere so I can watch all my favorite Italian regional channels and l can keep in touch with my beloved region of Umbria, from where I come from. The good channel they have is absolutely cool and interesting, and l saw many of the places where l grew up.It is a great invention! Thank you so much.

February 3, 2024
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Lorenzo!

Rated 1 out of 5 stars

Can someone call me or email me I paid…

Can someone call me or email me I paid for the monthly subscription and I did not receive the activation code. Why does your company not respond to emails? Why dies your company not have a customer service phone number? My email or call me ph 630-825-9557

November 20, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Rosaria, our customer service replies to all emails 24/7.
You did not receive your activation code as you typed in an INCORRECT email address.
We have sent the code to the correct email address and we see the box is active again.
We are sorry to see this negative review is not being rectified although based on an incorrect reconstruction of the facts.

Rated 3 out of 5 stars

Power off and on in order to work…

I have to power off and back on the Cibor box in order to be able to play anything. I contacted customer service and they thought it was my internet and offered a free month. Although I appreciate the offer, I somehow don't think it's my internet and other people have apparently had similar issues. I live on the U.S.West Coast so timing my watching certain shows is difficult. There are often buffering issues on the Italian side. Otherwise I enjoy watching and there is a pretty good variety of channels.

January 23, 2024
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Maria for your feedback, although not in line with our excellent Trust Score.

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service I’m out of state (I live in Las Vegas) I went to California to assist my mother and my systems was ready to expire I got the renewal and the customer service was amazing too assist my wife in Vegas too implemented the new code. Thank you guys love your customer service assistance!❤️

January 7, 2024
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

THANK YOU FRANK! Customer service is available 24/7 at customer@cibortv.com

Rated 5 out of 5 stars

LOVE this product

This product put a big smile on my dad’s face. He has been talking to all who visit him about Cibor! Thank you for such a great gift and excellent and responsive customer service. A must give to anyone who is Italian and has everything. Ciao!

December 21, 2023
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Victoria!!!

Rated 1 out of 5 stars

We are not happy with the programming…

We are not happy with the programming from Cibortv. The movies are old and some are American movies translated into Italian. We thought we were going to be able to see modern Italian movies and movies like Pierino. I will not renew my subscription. We regret having purchased a year subscription.

August 31, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Hello Frances, we are sorry to receive a negative review, certainly not in line with our excellent Trust score.
CIBORTV offer access to over 300 italian channels and a selection of TV shows and classic movies.

Rated 5 out of 5 stars

Loving it

Absolutely love it. Able to see my favorite shows right here in the States.

November 24, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Thank you Andrea for choosing us!

Rated 2 out of 5 stars

I just received my new CIBORTV box I…

I just received my new CIBORTV box I did install and is defective the audio every 5 minutes goes off for another 5 minutes, this is repetitive, I like to sending back this broken equipment you tell me how to do and how going to pay for the return my name is Vito Salatino email order # 359952, send me a feedback no later December 12-2023, or I will dispute the payment on this date reason i have bad experience with you guys thankyou

December 8, 2023
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good morning Vito, we may assure what described doesn’t match the regular functioning of the box and is due to an incorrect set up.
Customer service is available 24/7 via email at customer@cibortv.com
Our team have replied to all your emails, please check your spam as well

Rated 4 out of 5 stars

La scatola CIBORTV è fantastica.

The CIBORTV box is great. I only have an Issue having to turn it on then off and on again to get it to work. It works once it’s main menu loads on second power on.

La scatola CIBORTV è fantastica. Ho solo un problema nel dover accenderlo, spegnerlo e riaccenderlo per farlo funzionare. Funziona una volta caricato il menu principale alla seconda accensione.
Also if more Italian channels that are offered by the cable company or satellite would be great.

November 14, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Buongiorno Giampiero, grazie per cortese riscontro! Il servizio clienti è a disposizione 24/7 scrivendoci a customer@cibortv.com
Rimaniamo a disposizione

Rated 5 out of 5 stars

Excellent value

Love the variety of channels and the opportunity to see so many in one place for a very reasonable price.

November 15, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

THANK YOU DAVID!

Rated 5 out of 5 stars

Prodotto molto valido

Il prodotto funziona molto bene e si arricchisce di canali durante l'anno.

November 10, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

GRAZIE MARCO!

Rated 1 out of 5 stars

Your customer service is terrible

Everything bad

November 14, 2023
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Good evening Carlo,
we are sorry to receive a negative review.
Your order has been shipped promptly and box has been activated.
Unfortunately due to your bank cancelling payment your service was suspended.

Rated 5 out of 5 stars

Will I have to pay for any of the…

Will I have to pay for any of the channels ? Prime ? Netflix ? Etc or is it all included ?

December 4, 2023
Unprompted review
CIBORTV® | ITALIAN TELEVISION NETWORK logo

Reply from CIBORTV® | ITALIAN TELEVISION NETWORK

Hello Anthony, please reach out to our customer service at customer@cibortv.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look