Avoid purchasing your bike from here. Their customer support is non-existent. They will give you the run around or tell you to address the issue yourself. If there is a stripped screw or damage done... See more
Company replied
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Avoid purchasing your bike from here. Their customer support is non-existent. They will give you the run around or tell you to address the issue yourself. If there is a stripped screw or damage done... See more
Company replied
Bought a helmet and a pair of goggles and it was delivered within 4 days to Singapore including Sunday and New Year's holiday. That's blazing fast delivery. Transaction was smooth and easy with the o... See more
Company replied
Ordered this on a Monday after confirming the frame size required. It arrived 8 days later in Australia. No tracking provided, but this wasn't really an issue. Very well packaged. Relatively easy to a... See more
Company replied
Ciclimattio does everything right from a buyer's perspective. They offer great pricing across the board and the order processing and shipping times are amazing, even here to the United States. I can... See more
Company replied
Siamo un team che negli anni è diventato il riferimento per chi di ciclismo ne fa professione, mestiere, ne fa una ragione di vita, di piacere. Ci sentiamo in grado di accompagnarvi, di darvi le giuste chiavi per entrare nel mondo, fantastico, delle “due ruote”. Siamo persone appassionate di ciclismo, che cercano di offrire, oltre a prodotti di ottima qualità, competenze e professionalità… quel qualcosa in più che siamo certi vi farà venire voglia di ritornare da Cicli Mattio.
Via Donatori di Sangue, 1, 12026, Piasco (CN), Italy
Replied to 55% of negative reviews
Typically replies within 1 week
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Great seller. Arrived to New Zealand within a week, well packed. Great information. Easy process when making purchase too.

Reply from CICLIMATTIO.COM
A perfect and great expérience. Ordering from Belgium. Reception in 3 days. Great client service and expérience. Thx

Reply from CICLIMATTIO.COM
Fantastic service and really quick shipping! Ordered a wheelset that was on its way within 24 hours of payment - and was delivered in 5 days.
The wheelset arrived without any issues - also, the customer service was fantastic - and all questions were answered in a few hours.

Reply from CICLIMATTIO.COM
Once again a great order experience. Great communication and service! I will definitely reccomend!

Reply from CICLIMATTIO.COM
I was very happy with my bike purchase (Cervelo Caledonia 5) experience in terms of price, shipping, delivery speed, etc. here so I went back to them for a Garmin Fenix 7x. There were delivery issues caused by Garmin that were out of Ciclimattio's control but communication was great throughout the process and again the price was one of the best around. I will buy here again in future and would recommend anyone to look here first for any cycling or outdoor needs. Thank you.

Reply from CICLIMATTIO.COM
Absolutely another Perfect Transaction with CicilMattio. I have dealt with them on several occasions over the years and they have NEVER disappointed. Awesome service and communication. Cheers Guys.

Reply from CICLIMATTIO.COM
I finally picked up my dream bike "Bianchi Oltre XR4 Cv Disc Rival eTap 12v" at the Hong Kong Airport Mail Center yesterday. I was really excited when I opened the box. Thank you Ciclimattio.com for providing such a "high-quality road bike" ”, so that I, a lover of cycling, can buy this product. Perhaps, it took me more than two months to wait for the order, but the support service on the website has been giving me information about the progress of the ordered product, so that I can wait for the product to be airlifted from Italy to Hong Kong with great peace of mind. All in all, Ciclimattio.com gives me quality shopping and confidence in shipping!

Reply from CICLIMATTIO.COM
Edited review after seller's reply:
Seller explained in their reply that the stock actually came earlier than expected, which was good!
Items came within a week - arrived yesterday 30 June 2022 - and the condition of the items were good. Thumbs up!

Reply from CICLIMATTIO.COM
Prices on top equipment are very good, backordered items shipped when promised, tracking information was great and delivery was pretty fast from Italy to West Coast USA.

Reply from CICLIMATTIO.COM
Decent price, ready stock and they threw in a bottle cage. Good service. I would recommend Cicli Mattio!

Reply from CICLIMATTIO.COM
Very quick order thanks, some of the emails I couldn't read due to language but overall a great transaction, Cheers !

Reply from CICLIMATTIO.COM
Item as described. Very fast shipment and accurate follow up. Will definitely buy again

Reply from CICLIMATTIO.COM
Ordered various Campagnolo EPS parts. Now for some reason, the delivery address got confused. Ciclimattio did their best to help, though I eventually ended up sorting it via DPD in the UK (and DPD’s customer service leaves a bit to be desired!). Delivery to my actual address was quite prompt in the end. So overall good, and the glitch may have been DPD not them to be fair.

Reply from CICLIMATTIO.COM
Very fast international delivery. Product does not completely match the pictures and description but is good.

Reply from CICLIMATTIO.COM
Unmatched discounts on top-tier products, and delivery exceeded expectation dates. Great experience overall.

Reply from CICLIMATTIO.COM
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