Ci - really good dog food Reviews 714

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that their dogs love the food and treats, often showing improved health and energy. The delivery service is frequently highlighted as exceptionally fast and reliable, with many orders arriving the next day. People also appreciate the excellent customer service, describing the staff as helpful, knowledgeable, and providing great advice. However, some customers reported receiving an incorrect item in one instance, where the packaging was right but the contents were different. A few other people also mentioned issues with wet food trays not being completely full on several occasions.

What people talk about most

Product

Clients share positive opinions on product. Many customers report that their dogs love the food, with some... See more

Quality

Consumers find quality to be positive, consistently praising the high nutritional value and natural... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the super fast and... See more

Order

People report positive experiences with order processing and delivery. Customers frequently mention that... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous customer service!!! Phoned for advice re food for my dog with IBS/IBD/gastric issues. They couldn't have been more helpful - gave advice and recommended a couple of kibbles that would likel... See more

Company replied

Rated 5 out of 5 stars

My dog absolutely loves the Tickety Boo Range of Ci Foods .. and when it says Tickety Boo - Kickable Poo - it really means it (a doddle to pick up)! Great range of flavours and the ability to choose d... See more

Company replied

Rated 5 out of 5 stars

What an absolute game changer this food has been for my 2 rescue dogs, one of which has numerous sensitivities. Have now lost count of the number of different diets we have tried over a 4 year peri... See more

Company replied

Rated 5 out of 5 stars

Just ordered our third sack of the mighty meaty series and it’s arriving within 36 hours! The vet commented that the food has made our labrador leaner but heavier and far more glossy, he’s a become a... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store
  3. Pet Supply Store

Written by the company

We deliver really good, affordable, 100% natural dog food & treats to canny dog-owners who are looking beyond the bigger brands for better quality, service & value - we do it quickly too!


Contact info

4.9

Excellent

TrustScore 5 out of 5

714 reviews

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Rated 5 out of 5 stars

Fab dog food

The team at CI Food provide a great service all round- orders are processed within a couple of days and delivery via DPD works really well; the food is really good quality and lots of choice - after getting another GSD rescue who had a sensitive stomach we sampled several products until we found one that suited (all with advice from CI); the kibble, wet food and treats are always well stocked and a good price in comparison with similar suppliers. Couldn't recommend CI Food enough!

March 24, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your review, Jayne - we really appreciate it 😊

Rated 5 out of 5 stars

Amazing on every level

Great service, delivery & dog food - my dogs look amazing on it & nutritionally it certainly meets all of their needs!

Beverley
Dog Trainer

March 24, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing, Beverley - we're really grateful and we're delighted they're looking so good on it! xx

Rated 5 out of 5 stars

I like the website easy to navigate

I like the website easy to navigate, always find what I am looking for. Plenty of flavours to choose from, Tickety Boo is preferential for my dog, we love the natural treats too.
Checkout is safe and secure, followed by a confirmation email. You are kept informed when your delivery will arrive, which is very rapid too, and always comes with a surprise dog toy.
This is the only site where I buy my dog food.
Thank you from a happy dog and owner.

March 23, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your review, Mrs Coward - we really appreciate it 😊

Rated 5 out of 5 stars

Fast Delivery

Arrived the day after ordering.
Well packaged
Great Products.
Personal hand written thankyou is a nice touch.

March 23, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing, Cheryl - we really appreciate it 😊

Rated 5 out of 5 stars

The food is excellent for our dog

The food is excellent for our dog, service is also 100%, highly rate this company & dog food

March 23, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing - we really appreciate it & we're delighted it's working out so well for your dog 😊xx

Rated 5 out of 5 stars

Fabulous customer service!!!

Fabulous customer service!!!
Phoned for advice re food for my dog with IBS/IBD/gastric issues. They couldn't have been more helpful - gave advice and recommended a couple of kibbles that would likely be suitable and sent free samples. And my dog loves her new food, no further issues so far, so have ordered and delivery was next day :-) Thank you!!

March 27, 2026
Unprompted review
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing - we're thrilled the food is working out for your girl 😁 - fab news!!

Rated 5 out of 5 stars

Perfect for my dogs and training

I'm a trainer with two crazy collie crossbreeds who have had behavioural issues, and I also foster other dogs. I researched the quality of food brands on all the about dog food website and decided to try this company as I like smaller businesses, UK based with great protein levels and nutritional quality. Not too high carb for the hyperactive dogs and better for their sensitive digestion. I am extremely pleased with the quality of the food and the effect on them and their digestion. Great stable firm poops. Most dogs I have come to stay with me will accept it during training for reward (I use tickety boo venison and salmon, and sometimes buy a small bag of bells and whistles small bite food for enrichment or treats for small dogs in training). It usually arrives the day after I place the order which is brill! The natural treats, dog pate and cheese chews are also excellent and I buy a bit of everything. Overall the cost works out very reasonable, considering I don't have to buy many other treats at all now (could easily spend £50 a month on training treats and chews before!). I have been using this brand for about a year now and I recommend it to everyone, long may it continue! I also prefer to choose venison or fish blends generally because I find it more ethical than other factory farmed meats and I find a lot of dogs are sensitive to chicken. Great levels of omegas and botanicals in a lot of the foods too. Stop paying for excessive branding and marketing over quality ingredients 😊

March 3, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your generous review, Amanda - we really appreciate it 😊 xx

Rated 5 out of 5 stars

Quality dog food.

I bought this food as my dogs were pooing loads on Wainrights.
I called the office and spoke to a lovely knowledgeable lady who sent me a sample of Mighty Meaty. I then purchased a full bag of the salmon.
Dogs absolutely love it, poos smaller and less.
Thanks for the free toy.
Highly recommended 👌

March 3, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing, Pam - we're delighted to hear the poo is at manageable levels!! xx

Rated 5 out of 5 stars

Fast service and really helpful…

Fast service and really helpful customer service. Our Cavapoo loves the food.

February 20, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for taking the time to review - we really appreciate it 😊

Rated 5 out of 5 stars

My dog has been eating ci dog food for…

My dog has been eating ci dog food for many years and she is on a low fat food diet now and is still happy with her food as it’s tasty and she seems to enjoy eating it

February 20, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing, Kathryn - thrilled to hear your girl is still enjoying her Ci dinners x

Rated 5 out of 5 stars

Amazing customer experience

Amazing customer experience. Our dog loves the little presents, she gets each time we have the delivery.
Food is good quality and it does what it promises - our dog has a great poo :).

February 20, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Delighted to hear you have perfect poo Petra! 😁Thanks so much for taking the time to review - we really appreciate it x

Rated 5 out of 5 stars

CiFood for Dogs

Really healthy food for my GSD plus great treats (particularly Fish Flatties). Easy to order online or over the phone. They have a great shop in St.Clears, the Doggy Depot for any specialist items. They were very helpful when we found ourselves in a (minor) emergency. Highly recommended

January 26, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for taking the time to review, Mark - we really appreciate it 😊

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Been using them for a few years, great products, super fast delivery & always very helpful if need to speak to them on phone. Highly recommend.

January 26, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing, Sue - we really appreciate it 😊

Rated 5 out of 5 stars

Helpful advice

Helpful advice, very good customer service.
Advice on choice of ideal food for each individual dogs needs. Samples available to try before you/your dog make your choice.
Excellent delivery service.

January 23, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for taking the time to review, Julie - we really appreciate it 😊

Rated 5 out of 5 stars

Bailey says "Thank you"! 🐾

Another speedy service to deliver kibble that my dog truly adores!

January 23, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for reviewing Phil - we're delighted to hear Bailey is enjoying his dinners so much! xx

Rated 5 out of 5 stars

Great company

Super fast delivery, always has been, dogs love their food. Used them for years and have never been let down, what I order is always in stock and if I need any advice etc they are always responsive. Many thanks.

January 22, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your generous review Catrin - we really appreciate it x

Rated 5 out of 5 stars

The staff at Ci dog food have always…

The staff at Ci dog food have always been so helpful. The order is always delivered very quickly. Our dog has been on top Drawer and Tickety Boo food for a number of years and we wouldn’t change it.

January 22, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for your review 😊 - we're so glad the food continues to work out well xx

Rated 5 out of 5 stars

Excellent customer service and a very…

Excellent customer service and a very good range of food. My GSD loves this food and looks amazing on it! Just wish I had found this company before. Would highly recommend this company!

January 22, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks for your review, Lee - we're thrilled the food is working out so well 😊

Rated 5 out of 5 stars

The food is excellent and the shipping…

The food is excellent and the shipping is always very prompt! The little free gifts are always appreciated by my pups! I’ve been buying all my food from this company for several years and have recommended them to others.

January 22, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for taking the time to review - we really appreciate it xx

Rated 5 out of 5 stars

1st class food and fast delivery great…

1st class food and fast delivery great communication re deliveries
Sad they no longer pack a free dog toy though

January 8, 2026
Ci - really good dog food logo

Reply from Ci - really good dog food

Thanks so much for reviewing, Chris - we really appreciate it. The toys are still a thing, so I think you've just been unlucky in that we must have accidentally missed it out of your parcel. Apologies.

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