While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.7

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(34)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever! I did pay a bigger amount which was deducted from my card and it does NOT show on my account. When using the App/Rent a scooter 🛴 I am charged again each time. So do not ever try to pay more than one ride! Service sucks!

September 22, 2021
Unprompted review
Rated 1 out of 5 stars

Circ.com charged me extra and that too…

Circ.com charged me extra and that too without my authorization. I've sent an email raising my complain and then numerous reminders on the same, I still haven't received any response...Worst service ever..I feel I have been cheated..

March 14, 2020
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever it was big mistake to download and use this app and their old bad scooters which didn’t work and didn’t accept to cancel the trip and I was forced to walk with this garbage scooter for 3 km

February 20, 2020
Unprompted review
Rated 1 out of 5 stars

AVOID at all costs

AVOID at all costs, rode one scooter in Abu dhabi it said first 15 mins free, they make you input your card details, they took numerous amounts from my card even though I finished within 15 mins and in total almost 50€

February 5, 2020
Unprompted review
Rated 1 out of 5 stars

Circ is cutting back service

Defective scooters should be withdrawn. It is so unnerving to start with a scooter and fail after some meters because of low battery and not being able to end the ride properly.
I find that Circ is lately cutting back service ...

December 10, 2019
Unprompted review
Rated 1 out of 5 stars

No honor amongst thieves

This (and similar companies) breaks the law in Copenhagen in terms of where they place their scooters. Law abiding local tradesmen (bicycles and such) can only look on in disgust as these "companies" does not abide the law and cost the local stores lots of money.

August 19, 2019
Unprompted review
Rated 1 out of 5 stars

NEAT SCOOTERS & LACK OF INTEGRITY

I couldn't setup an account with my North American number (didn't want to incur roaming charges) and I desisted from continuing to setup the account with a relative's local number. I contacted Circ.com to remove my relative's number and my credit card information. A couple weeks later, after I had returned to Canada, there appeared three unauthorized charges amounting to almost €100. I began a dispute with my bank and with Circ.com, and Circ.com to this date has not reversed those charges. They claim "because I deleted my account they cannot find nor refund those charges." After I argued further on this, they changed their tune to "we can't prove they were fraudulent charges." I am still in a dispute process with my bank and Circ.com, more than a month after I initially requested that my account and credit card be deleted.

August 15, 2019
Unprompted review
Show reviews in all languages. (34 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look