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Rated 1 out of 5 stars

Customer beware of product failure after just over a year. Beware of warranty coverage. Only covers two years and prorated a percentage there after until year 8. My Circupool Core 55 failed... See more

Rated 5 out of 5 stars

John Hill was able to quickly and professionally diagnose my control module issue and start an RMA. He was able to answer all my questions, explained to me all the possible issues and also wh... See more

Rated 5 out of 5 stars

What an awesome CS rep. She was knowledable, courteous, understanding and had great advice. One of the best CS departments I've spoken to in years. That kind of CS brings people back. Karl

Rated 5 out of 5 stars

Ashley was super-competent and knowledgeable. To be honest, before I called I wasn't sure whether to chuck my two-year-old RJ45+ system out. The cell continued to show "Cell Connection" no matter wh... See more

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4.5

Excellent

TrustScore 4.5 out of 5

142 reviews

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Rated 5 out of 5 stars

Hayward T-Cell-15 replacement

We received the CIR-GEN15 in a timely manner. It is a replacement Cell compatible with Hayward AquaRite 40000 Gal.Models. So far it works perfectly and it's a lot more affordable than the original. I'm sure we will buy again from Circupool.com.

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

We love this salt cell system

We love this salt cell system! We live in Arizona where the temps are hot and the water is very hard and this salt cell keeps up and the pool stays sparkling all summer long.

We had a few things that needed to be fixed over the last 2 years and the customer service and tech departments are amazing. They honor the warranty and work really hard to help you troubleshoot and find solutions. We are extremely happy with the product and people. Would highly recommend purchasing their product!

March 26, 2022
Unprompted review
Rated 5 out of 5 stars

Just received the system

Just received the system. I have trouble finding tanks. The service has been great so far but am anxious to get it up and running. This system is for my smaller pool, and if it works as expected I will be ordering another system.

November 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Very professional and answered all my questions. Purchased a replacement cell unit which works perfectly. I am happy with CircuPool

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Circupool SJ-35 Salt system

I replaced my old worn out system with this model, I have a basic pool, 14k gallon and gets direct sunlight daily. The cost was abt 1.1k taxes included read the reviews and decided to give it a try. System worked perfectly for 3 weeks then the flow light turned red, the cell lights then went off and no chlorine was being produced. I called the support line and they sent me instructions to add a jumper (jumper included in the box) to the main box. It has been working perfectly for a week.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Ashley was super-competent and…

Ashley was super-competent and knowledgeable. To be honest, before I called I wasn't sure whether to chuck my two-year-old RJ45+ system out. The cell continued to show "Cell Connection" no matter what I did. Ashley diagnosed this and is sending me a workaround module that goes inside the computer unit. She's also sending me a flow sensor that broke at an affordable in-warranty price. I'm confident now. Thanks a million for your competence, Ashley.

October 5, 2021
Unprompted review

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