Katie was a delight to deal with. Super efficient and took all the stress away. Held on while I sorted flights and messaged through certain requirements. Responded to emails within minutes and didn't... See more
Company replied
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Katie was a delight to deal with. Super efficient and took all the stress away. Held on while I sorted flights and messaged through certain requirements. Responded to emails within minutes and didn't... See more
Company replied
Took me several emails and phone calls before I finally got the person who was really able to help me. To be honest I had just one day to sort everything out, but as for me that's exactly when you see... See more
Graeme called me after my initial enquiry to advise that my original choice was not available. He then offered me a deal at another apartment, which I was very pleased about, as I had stayed there be... See more
Company replied
Thanks to Freya Pound of City Base , I had the most amazing apartment reservation experience . In spite of frequent last minute changes in my travel itinerary , she went out of her way to get the pr... See more
Company replied
www.citybaseapartments.com is one of the UK's leading serviced apartment booking agency with an unrivalled choice of apartments in London, throughout the UK and around the world. Our apartments make a refreshing change to a hotel and are perfect for both business travel and city breaks. We offer instant bookings online or through our friendly reservations team who are here to help you with whatever you may need. Call us today on +44 (0)20 8090 8080.
Written by the company

Explore a new city, experience a new culture, taste new cuisines.

3 Dukes Gate, W4 5DX, London, United Kingdom
I had a really good experience locating and booking a great apartment in Nottingham through Citybase. Ayesha Akhtar was proactive, responsive and helpful. I will definitely use Citybase again.
I had an excellent experience booking through TrustPilot. Ayesha was amazing to work with and handled all my requirements perfectly. She was very proactive and provided all the necessary support required to book the apartment.
Ayesha has been most efficient and helpful. She listened to our requirements and came back quickly with several good options. Very easy to deal with and kindly helped with our selection. Many thanks
Ms. Ayesha Akhtar from silverdoor apartments helped me in my booking process. She was very professional and responded extremely quickly to all my queries. In addition she was keen in fulfilling all my requests and managed to obtain an excellent deal for my booking.
Ayesha was so wonderful to deal with.
Thanks a lot Ayesha :)
Ayesha coordinated our booking during the busiest time of the year from apartment availability point of view, she was an absolute pleasure to work with on finalizing the booking she gave us useful advise and prompt follow up ensuring the whole process was seamless. I would highly recommend the company and Ayesha as relationship advisor. Thanks!

Reply from Citybase Apartments
Aayesha is excellent.. She helps me a Lot.. starting from the apartment selection and till the payment is completed.. she helped me a Lot...
Thanks Aayesh for everything

Reply from Citybase Apartments
I cannot fault the assistance and help...compounded by time differences.

Reply from Citybase Apartments
Great customer service. Alistair found us a beautiful apartment at short notice, in a great location, and competitively priced. He listened to our needs and found us somewhere that ticked all the boxes. I would not hesitate to recommend this company and look forward to using them again in the future.

Reply from Citybase Apartments
Freya and the team we worked with were so great! So helpful even with all the requirements my husband and I had. She responded very quickly to all our questions and always in a nice, positive manner. I would definitely recommend!

Reply from Citybase Apartments
Ayesha at City base apartments has been very helpful with my apartment search

Reply from Citybase Apartments
Excellent service, very helpfull, quick handling.

Reply from Citybase Apartments
I use them to book accomodation every time we have a long stay in Cardiff UK, and they always come up with great deals and clean accomodation.

Reply from Citybase Apartments
Alistair was amazingly helpful! He answered all my questions and was very patient when we had to make changes. We have been very happy with our stay, and we would absolutely recommend Citybase Apartments.

Reply from Citybase Apartments
Previous reveiw was written in good faith but it was written about East Gate appartments Not city apartments apologies.
Great experience from start to end

Reply from Citybase Apartments
Alistair and Freya couldn't do enough to help me relocate my daughter after her own accomodation was flooded I cannot praise them highly enough. Apleasure to deal with, professional and efficient

Reply from Citybase Apartments
Freya bent over backwards to ensure that every detail of our trip was confirmed. She never balked when we asked to make changes and always responded quickly and cheerfully. I would recommend Freya and the service she provided to anyone traveling to Ireland.

Reply from Citybase Apartments
The stay was amazing. The team did a great job starting from finding the right apartment till the checkout

Reply from Citybase Apartments
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