Katie was a delight to deal with. Super efficient and took all the stress away. Held on while I sorted flights and messaged through certain requirements. Responded to emails within minutes and didn't... See more
Company replied
Citybase Apartments
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See what reviewers are saying
Took me several emails and phone calls before I finally got the person who was really able to help me. To be honest I had just one day to sort everything out, but as for me that's exactly when you see... See more
Graeme called me after my initial enquiry to advise that my original choice was not available. He then offered me a deal at another apartment, which I was very pleased about, as I had stayed there be... See more
Company replied
Thanks to Freya Pound of City Base , I had the most amazing apartment reservation experience . In spite of frequent last minute changes in my travel itinerary , she went out of her way to get the pr... See more
Company replied
Company details
Information provided by various external sources
www.citybaseapartments.com is one of the UK's leading serviced apartment booking agency with an unrivalled choice of apartments in London, throughout the UK and around the world. Our apartments make a refreshing change to a hotel and are perfect for both business travel and city breaks. We offer instant bookings online or through our friendly reservations team who are here to help you with whatever you may need. Call us today on +44 (0)20 8090 8080.
Citybase Apartments is a leading serviced apartment specialist, providing accommodation around the globe.
Written by the company
- Whatever you need, wherever you need to stay, make Citybase Apartments your first choice for accommodation.
- We have over a decade of experience providing our guests with the best accommodation in the market.
Travel. Accommodated.
Explore a new city, experience a new culture, taste new cuisines.
Wherever you’re visiting next, we’ll find you the perfect place to stay.
Contact info
3 Dukes Gate, W4 5DX, London, United Kingdom
- +44 (0)20 8090 8080
- info@citybaseapartments.com
- citybaseapartments.com
People also looked at
Family City Break to Berlin
Katie was a delight to deal with. Super efficient and took all the stress away. Held on while I sorted flights and messaged through certain requirements. Responded to emails within minutes and didn't try to hard sell me anything. Just worked with my requirements and budget, understood my needs and gave me several amazing options. We can't wait for our trip to Berlin and flop down on the citybase pillows! Perfect for us as a family and insanely good pricewise. I wouldn't look anywhere else for accommodation.
September 3, 2017
Unprompted review
Reply from Citybase Apartments
Hi Meredith
Thank you for the lovely feedback, I hope you have a great time in Berlin.
Many thanks,
Katy
Here for an extended stay and so far …
Here for an extended stay and so far very happy with everything. Well appointed apartment and great location. Support available 24/7.
September 1, 2017
Unprompted review
Reply from Citybase Apartments
Hi Julie.
Many thanks for the review.
I am glad that you enjoying your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Katy
Excellent service from Katy Mclatchie
Excellent service from Katy Mclatchie - thanks very much!
August 24, 2017
Unprompted review
Reply from Citybase Apartments
Dear Liz,
Many thanks for the review.
I am glad that you enjoyed your experience. If you require any further assistance please don’t hesitate to contact me and I will be happy to help.
Best wishes,
Katy
Booking so easy
Booking so easy. Did it over the phone with Becky. Friendly and efficient.
August 24, 2017
Unprompted review
Reply from Citybase Apartments
Dear Kay Al-Ghani,
Thank you for the lovely feedback, I hope you have a great time in Glasgow,
Many thanks,
Becky
Fast efficient reply to my inquiry.
August 23, 2017
Unprompted review
Reply from Citybase Apartments
Hi Lisa,
Thank you for your kind feedback and I hope you enjoy your stay.
Best wishes,
Roisin
Fantastic and speedy service!
August 22, 2017
Unprompted review
Reply from Citybase Apartments
Good morning,
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Roisin
Great customer service
Great customer service. After indicating which apartments we were interested in, I got a call back to tell me which properties were available then I was able to book over the phone with the confirmation arriving within minutes of the booking.
August 18, 2017
Unprompted review
Reply from Citybase Apartments
Good afternoon,
Thank you for the lovely review. I hope you have a wonderful stay and please contact me if there is anything else I can assist with.
Kind regards,
Roisin
Works great for family.
Great apartment. Clean and a fun part of town - Clerkenwell/Bloomsbury. Was seamless to deal with Citybase Apartments, though the clerks seemed a bit overwhelmed at check in.
August 15, 2017
Unprompted review
Reply from Citybase Apartments
Hi Marlene,
Thank you for your review and I am pleased to hear you enjoyed your experience with Citybase Apartments. I hope that I can help you again in the future.
Kind regards,
Roisin
Helpful and follow through.
August 4, 2017
Unprompted review
Reply from Citybase Apartments
Hi May Tam.
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance, please don’t hesitate to contact me.
Best wishes,
Roisin
A favourite place to stay in London
Very easy to arrange our stay in London. The booking was arranged quickly and easily and as previous visitors to these apartments we know that they are clean, convenient and facilities are exactly as described.
I found it easier to arrange by phone as I wished to book parking and the on line system does not have a facility for this. The lady (Jen) who made by booking was friendly and professional - a pleasure to speak to.
August 3, 2017
Unprompted review
Reply from Citybase Apartments
Hi Yvonne,
Thank you for the lovely feedback, I hope you have a great time in London. If you need any assistance or information prior to check in let me know and I will be happy to help.
Many thanks,
Jen
This is twice now we have used your …
This is twice now we have used your company for our stay in London I would highly recommend you and also a guy called will, he is a very helpful guy and accomodates what we ask for
August 2, 2017
Unprompted review
Reply from Citybase Apartments
Hi Jacqueline,
Thank You so much for your feed back and I hope you have a lovely time in London. If you want ever need assistance again let me know and I will be happy to help
Kind Regards
Will
Great customer service and quick reply …
Great customer service and quick reply on apartment availability.
August 2, 2017
Unprompted review
Reply from Citybase Apartments
Hi Sharil,
Thank you for the lovely feedback, I hope you have a great time in London.
Many thanks,
Sarah
RATING THE COMPANY,
RATING THE COMPANY,
I had an excellent service from the company and for sure I will recommend it to anyone. thank you
July 31, 2017
Unprompted review
Reply from Citybase Apartments
Hi Elena,
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Roisin
Easy to use and help is only a phone …
Easy to use and help is only a phone call away if like me you have a senior moment and get something wrong.
July 30, 2017
Unprompted review
Reply from Citybase Apartments
Hi Andrew,
Thanks for the lovely feedback and I hope you enjoy your stay in London.
Kind regards,
Roisin
We love staying here
We love staying here. It's in a very central location. The staff are very friendly, rooms big , beds comfortable, lovely thick towels and good toiletries. Good kitchen eating area, wi fi.
Going back soon.
July 26, 2017
Unprompted review
Reply from Citybase Apartments
Dear Fran,
Thank you for the feedback and I am pleased to hear you have enjoyed your stay again.
Best wishes,
Roisin
Apartment-Hotel Booking in Berlin
This was the first time I used Citybase Apartments. My Citybase Apartments' representative Scott Waters was very professional as well as got me exactly the apartment I was looking for which showed as all booked for the time I wanted to rent. He contacted the apartment hotel and then managed the entire process for me and settled the apartment booking within a day. It was hassle free and I was able to book the exact apartment which was showing up to be booked online. I really recommend this site to anyone looking for a short term apartment hotels and Scott Waters is a great contact to start the process here.
July 25, 2017
Unprompted review
Reply from Citybase Apartments
Hi Samreen.
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Scott
Efficient and very friendly staff
Efficient and very friendly staff. Much easier than trawling through sites.
July 24, 2017
Unprompted review
Reply from Citybase Apartments
Dear Linda,
Thank you for the lovely feedback and I hope you enjoy your stay.
Kind regards,
Roisin
Jen was very professional and helpful …
Jen was very professional and helpful during the booking process
July 13, 2017
Unprompted review
Reply from Citybase Apartments
Good Morning Agus,
Thank you for your lovely feedback and I hope that you enjoyed your stay.
Kind regards,
Jen
Great experience and very nice …
Great experience and very nice treatment. Very helpful team, willing to support and advise.
July 11, 2017
Unprompted review
Reply from Citybase Apartments
Dear Wael,
Thank you for your lovely feedback and I hope you have a great time in London.
Kind regards,
Will
Found all the staff to be very helpful
Found all the staff to be very helpful, couldn't fault them.
July 9, 2017
Unprompted review
Reply from Citybase Apartments
Good morning,
Thank you for the lovely feedback and I hope that you enjoyed your stay.
Best wishes,
Sarah and Katy
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