Katie was a delight to deal with. Super efficient and took all the stress away. Held on while I sorted flights and messaged through certain requirements. Responded to emails within minutes and didn't... See more
Company replied
Citybase Apartments
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See what reviewers are saying
Took me several emails and phone calls before I finally got the person who was really able to help me. To be honest I had just one day to sort everything out, but as for me that's exactly when you see... See more
Graeme called me after my initial enquiry to advise that my original choice was not available. He then offered me a deal at another apartment, which I was very pleased about, as I had stayed there be... See more
Company replied
Thanks to Freya Pound of City Base , I had the most amazing apartment reservation experience . In spite of frequent last minute changes in my travel itinerary , she went out of her way to get the pr... See more
Company replied
Company details
Information provided by various external sources
www.citybaseapartments.com is one of the UK's leading serviced apartment booking agency with an unrivalled choice of apartments in London, throughout the UK and around the world. Our apartments make a refreshing change to a hotel and are perfect for both business travel and city breaks. We offer instant bookings online or through our friendly reservations team who are here to help you with whatever you may need. Call us today on +44 (0)20 8090 8080.
Citybase Apartments is a leading serviced apartment specialist, providing accommodation around the globe.
Written by the company
- Whatever you need, wherever you need to stay, make Citybase Apartments your first choice for accommodation.
- We have over a decade of experience providing our guests with the best accommodation in the market.
Travel. Accommodated.
Explore a new city, experience a new culture, taste new cuisines.
Wherever you’re visiting next, we’ll find you the perfect place to stay.
Contact info
3 Dukes Gate, W4 5DX, London, United Kingdom
- +44 (0)20 8090 8080
- info@citybaseapartments.com
- citybaseapartments.com
People also looked at
Cant recommend it enough amazing …
Cant recommend it enough amazing service but more importantly amazing people thank you once again Sarah
July 7, 2017
Unprompted review
Reply from Citybase Apartments
Hi Mark,
Thank you for the lovely feedback, I will pass your comments on to Sarah and I hope you have a great time in London.
Many thanks,
Roisin
I would recommend City Base
I would recommend City Base. Will was very helpful & even got 2 extra beds put into out apartment.
July 6, 2017
Unprompted review
Reply from Citybase Apartments
Hi Scott,
Thank you for your feedback, I hope you have a great time in Cambridge.
Many thanks,
Will
Very helpful and understanding
July 3, 2017
Unprompted review
Reply from Citybase Apartments
Hi,
Thank you for the lovely feedback, I hope you have a great time in Cardiff.
Many thanks,
Roisin
It is a wonderful thing to find a nice …
It is a wonderful thing to find a nice Condo to stay in when your 3000 miles or more from home. I am looking forward to a soft clean bed to rest in after a long flight.
July 2, 2017
Unprompted review
Reply from Citybase Apartments
Hi Lorraine,
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Graham
Very user friendly and simple to use.
June 30, 2017
Unprompted review
Reply from Citybase Apartments
Dear Dennis,
Thank you for your feedback.
I hope you enjoy your stay in London. If you require any further assistance please don’t hesitate to contact me.
Kind regards,
Roisin
Within 30 mins, I had an apartment
The whole booking process was very simple. Sarah , who helped me was very efficient and had a friendly manner. I will definitely use them again.
June 29, 2017
Unprompted review
Reply from Citybase Apartments
Hi Mark,
Thank you for the lovely feedback, I hope you have a great time in Glasgow.
Many thanks,
Sarah
Joseph Cassidy
Joseph Cassidy was a great help on a recent booking - highly recommend
June 28, 2017
Unprompted review
Reply from Citybase Apartments
Hi Danielle,
Thank you for taking the time to leave such lovely feedback.
I hope we can help you again in the future.
Best wishes,
Joseph
Quick response
Very quick response - easy to arrange and great apartments. Daisy was very helpful.
June 27, 2017
Unprompted review
Reply from Citybase Apartments
Hi Jane,
Thank you for taking the time out to provide the lovely feedback.
I look forward to working with you again soon.
Best wishes,
Daisy
Good service but I am still waiting for …
Good service but I am still waiting for my booking confirmation and details.
June 24, 2017
Unprompted review
Reply from Citybase Apartments
Hi Ryan,
Thanks for your time earlier and I am sorry to hear that the confirmation had been sent into spam by your email provider. If you require any assistance in the future with accommodation please use me as your direct point of contact and I will be happy to assist.
Best wishes,
Roisin
Superb
Superb , Excellent service by Roisin. They have the best customer service and very prompt.
June 23, 2017
Unprompted review
Reply from Citybase Apartments
Good morning.
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Roisin
Jenny is amazing
I dealt with Jenny and she was amazing; really delivered on my needs and her post booking attention is great. Haven't actually used the apartment yet but am looking forward to an experience to match the one so far.
June 21, 2017
Unprompted review
Reply from Citybase Apartments
Good morning Dawn.
Thank you for taking the time to leave your feedback.
If you require any assistance in the future, please don't hesitate to contact me.
Many thanks,
Jenny
Excellent service 👍🏻
I had a very helpful assistance from Ms.Sarah Vardy. Since we started conversation, I feel very welcome and can sense that she was willing and happy to assist with my request. Her great support throughout the reservations saves my times and I will definately use her service again in the future.
June 21, 2017
Unprompted review
Reply from Citybase Apartments
Hi Fah,
Thank you for the lovely feedback, I hope you have a great time in London.
Many thanks,
Sarah
Fantastic
I organised an apartment in Toronto for six weeks through Citybase apartment. My main contact at Citybase was Jane who offered fast and professional help with getting my apartment booked. Throughout my stay I received regular information regarding my stay and all of my requests which I raised were all actioned within 24 hours. Again, thanks for all your help in making my stay a pleasent and easy one!
June 20, 2017
Unprompted review
Reply from Citybase Apartments
Hi James,
Thank you for the lovely review.
I'm glad to hear that we made the whole process an easy one for you.
We look forward to assisting you with any future requirements you may have.
Best wishes,
Jayne
For a straightforward booking where …
For a straightforward booking where rates are publicised, the website is excellent. For any inquiries, the staff on the phone are superb and produce results so don't worry - they have it sorted...
June 20, 2017
Unprompted review
Reply from Citybase Apartments
Hi Jason,
Thanks so much for the lovely review.
Great that you found booking an apartment with us straightforward and easy.
Look forward to working with you on your other requirements.
Best wishes,
Daisy
Reply from Citybase Apartments
Hi Thomas,
Thank you for your feedback.
I hope you enjoy the bank holiday weekend in Manchester. If you require any further assistance please don’t hesitate to contact me.
Kind regards,
Sarah
Sharon has been so helpful and …
Sharon has been so helpful and professional.
I really appreciate all your help.
June 15, 2017
Unprompted review
Reply from Citybase Apartments
Good morning,
Thank you for your lovely review.
Look forward to working with you on any future requirements you may have.
Kind regards,
Sharon
was an excellent experience
June 15, 2017
Unprompted review
Reply from Citybase Apartments
Hi Rahul,
Many thanks for the review.
I am glad that you enjoyed your experience with Citybase Apartments. If you require any further assistance please don’t hesitate to contact me.
Best wishes,
Roisin
I did not have to wait on the telephone …
I did not have to wait on the telephone for an answer. Efficient and
pleasant. I was impressed the way the booking was handled.
I would book with them again and would recommend Citybase Apartments
to other people.
June 15, 2017
Unprompted review
Reply from Citybase Apartments
Dear Mrs Harrington-James,
Thank you for the lovely feedback, I hope you have a great time in London.
Many thanks,
Roisin
Extremely helpful staff over the phone …
Extremely helpful staff over the phone and through emailing with my booking. Would deal with again
June 15, 2017
Unprompted review
Reply from Citybase Apartments
Dear Jessica,
Thank you for your feedback.
I hope you enjoy your stay in Glasgow and at the festival. If you require any further assistance please don’t hesitate to contact me.
Kind regards,
Sarah
Reply from Citybase Apartments
Hi Vivian,
Thank you for the lovely feedback, I hope you have a great time in London.
Many thanks,
Roisin
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