City Finance Reviews 

1,709
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

STAY AWAY CUSTOMERS. i applied for a loan to get to a funeral as short of funds , these scammers made me reapply over and over as my details were wrong, mind you talked to them over the phone . Then t... See more

Rated 5 out of 5 stars

Would have given them a 0 if I could have I accidentally paid my rent into their account ok I owed them a few payments from being sick and loosing my job. Out of $860 the manager would only refund me... See more

Rated 1 out of 5 stars

Seriously so fed up with all the lies and deception. Called to explain my situation and hesitation to put through an application. Hoping to get some “”help “ in regards to what the best solution... See more

Rated 1 out of 5 stars

False advertising. They say your conditionally approved, then they send you an email saying next that you do not met the criteria! Now I am worried about fraud, and access they have? As th... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

We offer small loans from $500 to $5000 and welcome all applications, dealing with them on a case-by-case basis, not a rigid algorithm. Whether it’s a short term loan of up to $2000, a medium term loan of up to $5000, talk to us today.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(1,709)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big thanks to the team

Big thanks to the team, you all are very friendly and are willing to help me out all the time, even when I just want an account balance. Job well done to all.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

My Experience

The reason I rated my experience 5 star's is because it was easy to navigate the online application..a staff member called me personally in regards to my application and was very helpful and honest in regards to getting a small loan

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Mindbogglinlgy pointless exercise

What a complete waste of time kept me hanging for over a week,never rang me back once even though they said 3 times they would.then denied my application because I couldn't give them details to a closed account.they were no help whatsoever in fact the receptionist just confuses everything everything.mindbogglingly pointless exercise

June 6, 2023
Unprompted review
City Finance logo

Reply from City Finance

Hi Troy, sorry to hear about your experience. Could you please email me at info@cityfinance.com.au so we can investigate this further for you.

Rated 5 out of 5 stars

City finance is efficient helpful…

City finance is efficient helpful reliable and loyal to its clients.when applying for a loan they are always honest about the loan application process and fast to deliver the payment of the loan. Customer service is always great and helpful over the phone. My experience with city finance was excellent.

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute worst loan company Iv ever…

Absolute worst loan company Iv ever applied with. Disgusted with the poor communication, the longest waiting time on hold, it's been two weeks and still nothing. Wouldn't even bother applying if I were you

May 22, 2023
Unprompted review
City Finance logo

Reply from City Finance

Hi Mel, sorry to hear about your experience. Could you please email me at info@cityfinance.com.au so we can investigate this further for you.

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