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Rated 1 out of 5 stars

SCAM AGENCY!!!! AVOID AT ALL COSTS They have owed me back months of rent, over £200 since April. They have ignored all my communications asking for it back and now I’m having to take them to... See more

Rated 1 out of 5 stars

This agency is appalling. I rented a room in one of their houses from August 2024 to August 2025. They had just acquired the property and promised me, during my viewing, that a number of... See more

Rated 5 out of 5 stars

I was connected to Mike who handled my move from start to finish. He made me feel comfortable and constantly communicated, even outside 9-5 hours. I was accompanied on the tour by Vanessa, who was... See more

Rated 1 out of 5 stars

Absolute zero support for ongoing tenancy issues, emails constantly ignored. My efforts to extend my tenancy took over 2 months and was a huge headache, our washing has been broken for over a month an... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

43 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cityhouse have been very professional…

Cityhouse have been very professional throughout the process of moving in. Especially Mike who was always on call 24/7 practically and even ordered my an uber back to the flat from key collection point. Great company👍

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

Mike was responsive, helpful and was able to guide me to finding me a suitable room. Would definitely recommend

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Mike and the team is absolutely…

Mike and the team is absolutely amazing.He is very flexible and very much attention to details.It is very easy to work with City House as they were very fast and trust worthy. We would like to thanks very much to Mike and the team to make our moving very quickly and possible.Also We would like to recommend City House for anyone happily and greatly.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

CITYHOUSE IS A 10/10

CITYHOUSE is a super helpful company, after having repeated issues with housing scams and bad landlords. The company really help make the process much more smoother and more trustworthy. Mike had been absolute dream, super responsive and hard working to support his clients. Would defiantly use this company to help secure any future rented accommodations.

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great Agency

Was an easy process and the team was very accommodating and responded quickly. Greatly appreciate Mike and the team for helping me find a place to rent

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

City House is Great!

Mike and his staff were all so helpful! The process was professional, fast, and straightforward. Would recommend using this service to anyone looking to find a flat-share in London, especially if you are coming internationally. I was coming from Canada and was able to do a virtual viewing with Mahmoud which was very easy.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

When I landed in London ,i Had many…

When I landed in London ,i Had many difficulties about renting a room. But when i met this agency all my stress has gone away, they are fast , reliable and everything goes smoothly from their side . Especially Mike and Mahmoud they are great

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Experience with Mike and Cityhouse

Mike was very helpful during the entire renting process. Mike and the team at CityHouse helped me find and move in the apartment very quickly while replying to any query I had. Would definitely recommend them

September 16, 2023
Unprompted review
Rated 4 out of 5 stars

Mike was great and responsive

Mike was great and responsive. I would definitely use him and Cityhouse again. My only criticism, which is not against Mike, is that with the fast moving housing market they need to be quicker about processing references.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

My experience with Mike

I was looking for a shared flat to move in quickly.
Mike was very kind and attentive and even though I didn’t end up renting a flat from CityHouse, I really appreciated his professionalism.

December 23, 2022
Unprompted review

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