City Parking - 16 West 16th Street Garage LLC Reviews 

10
TrustScore 4 out of 5

3.8

16 West 16th Street, 10011 New York, NY, US


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Rated 5 out of 5 stars

Exactly as expected. The price was reasonable for NYC in the service was prompt. They had my car pulled up and ready to go before I even got back after parking for 8 hours.

Rated 2 out of 5 stars

I made an appointment online. When I arrived, I was in line behind another vehicle. I showed my reservation code to the attendant who responded that he didn't have any spaces. The driver in front o... See more



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3.8

Great

TrustScore 4 out of 5

10 reviews

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3.8

All reviews

(10)

101 reviews in the last 12 months

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Rated 2 out of 5 stars

Making an advance reservation does not guarantee a spot?

I made an appointment online. When I arrived, I was in line behind another vehicle. I showed my reservation code to the attendant who responded that he didn't have any spaces. The driver in front of me was given a ticket and exited the vehicle. For some reason, that driver chose to leave. The attendant disappeared for a while, and then came back. He asked when I planned to leave. I said about 6pm, although my reservation was until 7:30pm. With that he was able to find a space. Apparently making a reservation, and paying in advance, does not guarantee a spot.

February 18, 2025
Rated 3 out of 5 stars

Misled about price

I reserved with the app, paying $26. When I came to get my car the attendant tried to charge me $41 and I had to argue quite forcefully that I’d already paid. (He should have said, “The price is less on the app please show me the receipt.”

November 11, 2024
Rated 5 out of 5 stars

Exactly as expected

Exactly as expected. The price was reasonable for NYC in the service was prompt. They had my car pulled up and ready to go before I even got back after parking for 8 hours.

June 5, 2023

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