Exactly as expected. The price was reasonable for NYC in the service was prompt. They had my car pulled up and ready to go before I even got back after parking for 8 hours.
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I made an appointment online. When I arrived, I was in line behind another vehicle. I showed my reservation code to the attendant who responded that he didn't have any spaces. The driver in front o... See more
While we were waiting to get the car back, attendant brought a car of someone who came after us.
Easy booking with quick check in and check out process.
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While we were waiting to get the car…
While we were waiting to get the car back, attendant brought a car of someone who came after us.
Making an advance reservation does not guarantee a spot?
I made an appointment online. When I arrived, I was in line behind another vehicle. I showed my reservation code to the attendant who responded that he didn't have any spaces. The driver in front of me was given a ticket and exited the vehicle. For some reason, that driver chose to leave. The attendant disappeared for a while, and then came back. He asked when I planned to leave. I said about 6pm, although my reservation was until 7:30pm. With that he was able to find a space. Apparently making a reservation, and paying in advance, does not guarantee a spot.
Misled about price
I reserved with the app, paying $26. When I came to get my car the attendant tried to charge me $41 and I had to argue quite forcefully that I’d already paid. (He should have said, “The price is less on the app please show me the receipt.”
Exactly as expected
Exactly as expected. The price was reasonable for NYC in the service was prompt. They had my car pulled up and ready to go before I even got back after parking for 8 hours.
Always available when needed.
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