City Parking - 1700 Broadway Garage LLC Reviews 

14
TrustScore 4 out of 5

3.8

1700 Broadway, 10019 New York, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Did a good job upon our arrival and leaving, esp. bringing the car up quickly. Reserving online used to provide a discount vs. the on-site price, but not this time.

Rated 1 out of 5 stars

I literally took photos of my car on dropoff and pickup, they put a large dent in the door, and then even after I got three local estimates, they wouldn't come close to matching even the lowest estima... See more

Rated 4 out of 5 stars

When I first arrived with my paid reservation from the company's website, the garage manager said they were full and the paid reservation was not a guarantee of a spot. I complained and showed him the... See more

Rated 5 out of 5 stars

The facilities were easy to find and the staff members were very friendly and courteous. Only issue was a bit of a wait on picking up my car as there was only one employee working. But overall, I wo... See more



Contact info

3.8

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(14)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

avoid at all costs

I literally took photos of my car on dropoff and pickup, they put a large dent in the door, and then even after I got three local estimates, they wouldn't come close to matching even the lowest estimate. Avoid at all costs. The manager is a good guy, but their employees are incompetent and their claims department is crooked.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Easy to book, good price. Staff extremely helpful, totally satisfied with experience. Will be coming back.

June 21, 2025
Rated 5 out of 5 stars

Good experience

We had a really good experience! Came up from out of state and had pre-paid. Parking garage was easy to find and the guys working were very nice. They parked our car and later had it ready to go quickly! We will definitely be using them again.

February 1, 2025
Rated 4 out of 5 stars

I had prepaid on their website.

When I first arrived with my paid reservation from the company's website, the garage manager said they were full and the paid reservation was not a guarantee of a spot. I complained and showed him the printout from their website and he let me pull in. In the end it all worked out ok, but at first it was a little stressful because I had an appointment in NYC,

November 12, 2024
Rated 5 out of 5 stars

Great Staff

The facilities were easy to find and the staff members were very friendly and courteous. Only issue was a bit of a wait on picking up my car as there was only one employee working. But overall, I would recommend this parking facility and will use it again when in the area.

February 8, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look