City Parking - 199 Water Street Garage LLC Reviews 

6
TrustScore 4 out of 5

3.8

199 Water Street, 10038 New York, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staff very helpful and efficient!!! Thank you Big Apple staffers.

Rated 1 out of 5 stars

NOT RECOMMENDED. 25 years in NYc, never occurred to me I needed a reservation to park in a garage for a couple of hours. Never needed it near museums, court houses, hospitals. The attendant gave zero... See more



Contact info

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(6)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use - Damage and theft

No Recommended.
Do not leave anything of value or much less any value in your car. I used this parking a few times when visiting my office. I left items in the care that dissappear when I return from the car. This includes unopened sodas and food. Whats worse is that on my most recent visit, my car came out damaged and of course they said it was like that when it came in. I will not be using this parking lot any longer.

November 6, 2024
Unprompted review
Rated 1 out of 5 stars

NOT RECOMMENDED

NOT RECOMMENDED. 25 years in NYc, never occurred to me I needed a reservation to park in a garage for a couple of hours. Never needed it near museums, court houses, hospitals. The attendant gave zero explanation. Another customer told me what app she used just before pulling in. Her husband drove she handled the app. Then while already inside, I downloaded the app and was about to select booking, when the attendant insisted I had to reserve the day prior. Which the other customer and I both knew was not true. So I left. I rather pay a day-rate across the street, than deal with dishonest, power tripping attendant.

October 6, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look