City Parking - 660 5th Avenue Garage LLC Reviews 

10
TrustScore 3 out of 5

2.8

666 5th Avenue, 10019 New York, NY, US


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Rated 1 out of 5 stars

How on earth do you have one person working here on an extremely busy Sunday afternoon? Everyone waited at least one hour. Ridiculous

Rated 2 out of 5 stars

I prepaid and then the police blocked off the street sinai could not access the garage. I called customer service three times and left messages but nobody returned my calls. Additionally, I waited ove... See more

Rated 5 out of 5 stars

I am happy when I use City Parking, I will always use it and had been using it for years. The Employees are courteous and efficient. Thank you

Rated 5 out of 5 stars

On line reservation and set up was easy and clear, great service when I arrived and left....thanks!



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2.8

Average

TrustScore 3 out of 5

10 reviews

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2.8

All reviews

(10)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

The most nasty rudest parking attendant…

The most nasty rudest parking attendant I’ve ever had to deal with ever. I was told to read a sign like I was a child. I was told to shut up. I was told to take my business elsewhere if I didn’t like the way he was acting. Ignoring cars coming in because he was on is phone. This was at the garage on 12 west 53rd street around 5:30pm on June 4. It was to the point where you almost wanted to escalate the situation with him. That’s how nasty and rude he was.

June 4, 2025
Unprompted review
Rated 2 out of 5 stars

Customer Service is unresponsive

I prepaid and then the police blocked off the street sinai could not access the garage. I called customer service three times and left messages but nobody returned my calls. Additionally, I waited over 1/2 hour for my car to be retrieved yesterday/ very frustrating. I am still waiting for customer service to call so that I may get a refund for the day I could not access the garage.

September 17, 2024

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