How on earth do you have one person working here on an extremely busy Sunday afternoon? Everyone waited at least one hour. Ridiculous
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I prepaid and then the police blocked off the street sinai could not access the garage. I called customer service three times and left messages but nobody returned my calls. Additionally, I waited ove... See more
I am happy when I use City Parking, I will always use it and had been using it for years. The Employees are courteous and efficient. Thank you
On line reservation and set up was easy and clear, great service when I arrived and left....thanks!
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Supervisor is anti-cop n is racist.
Supervisor is anti-cop n is racist.
How on earth do you have one person…
How on earth do you have one person working here on an extremely busy Sunday afternoon? Everyone waited at least one hour. Ridiculous
The most nasty rudest parking attendant…
The most nasty rudest parking attendant I’ve ever had to deal with ever. I was told to read a sign like I was a child. I was told to shut up. I was told to take my business elsewhere if I didn’t like the way he was acting. Ignoring cars coming in because he was on is phone. This was at the garage on 12 west 53rd street around 5:30pm on June 4. It was to the point where you almost wanted to escalate the situation with him. That’s how nasty and rude he was.
I am happy when I use City Parking
I am happy when I use City Parking, I will always use it and had been using it for years.
The Employees are courteous and efficient.
Thank you
The staff was very polite and friendly.
Customer Service is unresponsive
I prepaid and then the police blocked off the street sinai could not access the garage. I called customer service three times and left messages but nobody returned my calls. Additionally, I waited over 1/2 hour for my car to be retrieved yesterday/ very frustrating. I am still waiting for customer service to call so that I may get a refund for the day I could not access the garage.
On line reservation and set up was easy…
On line reservation and set up was easy and clear, great service when I arrived and left....thanks!
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