City Parking - Garment One Garage LLC Reviews 

5
TrustScore 3.5 out of 5

3.4

155 East 34th Street, 10016 New York, New York, US


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Rated 1 out of 5 stars

Upon retrieving my vehicle, I personally witnessed an employee of this company driving my vehicle and striking the curb with the rear tire and aluminum rim while turning the corner toward the exit... See more



Contact info

  • 155 East 34th Street, 10016, New York, New York, United States

  • (212) 683-2928

3.4

Average

TrustScore 3.5 out of 5

5 reviews

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3.4

All reviews

(5)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

They deny responsibility for damage

Upon retrieving my vehicle, I personally witnessed an employee of this company driving my vehicle and striking the curb with the rear tire and aluminum rim while turning the corner toward the exit ramp of their garage, immediately before handing the car over to me. This impact caused visible scratches and damage to the rim. The curb itself shows significant traces of aluminum from the rim, which are clearly visible in the photo I submitted as part of my claim documentation.

I immediately brought these circumstances to the attention of the driver and his manager on-site. The driver apologized for his mistake and stated in front of his manager “I can lose my job because of this”. I subsequently submitted a claim along with photographic evidence clearly showing the damage.

Despite this, I was informed that my claim has been denied. I find this decision unacceptable given the evidence provided, which strongly supports that the damage occurred as I witnessed it, while my car was in their company’s custody and control.

June 17, 2025
Unprompted review

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