Upon retrieving my vehicle, I personally witnessed an employee of this company driving my vehicle and striking the curb with the rear tire and aluminum rim while turning the corner toward the exit... See more
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great attitude everyone of them is a nice guy
Good pricing for prime location; friendly attendant
Great job car was taken care of.
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They deny responsibility for damage
Upon retrieving my vehicle, I personally witnessed an employee of this company driving my vehicle and striking the curb with the rear tire and aluminum rim while turning the corner toward the exit ramp of their garage, immediately before handing the car over to me. This impact caused visible scratches and damage to the rim. The curb itself shows significant traces of aluminum from the rim, which are clearly visible in the photo I submitted as part of my claim documentation.
I immediately brought these circumstances to the attention of the driver and his manager on-site. The driver apologized for his mistake and stated in front of his manager “I can lose my job because of this”. I subsequently submitted a claim along with photographic evidence clearly showing the damage.
Despite this, I was informed that my claim has been denied. I find this decision unacceptable given the evidence provided, which strongly supports that the damage occurred as I witnessed it, while my car was in their company’s custody and control.
Great job car was taken care of.
Good pricing for prime location
Good pricing for prime location; friendly attendant
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