City Parking - RL Mercer Street LLC Reviews 

9
TrustScore 3.5 out of 5

3.3

40 Mercer Street, 10013 New York, New York, US


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Rated 5 out of 5 stars

Have used this location intermittently over the past two years, and they have always been wonderful. The staff are friendly and so respectful, and my car is always in great condition/ready when I said... See more

Rated 2 out of 5 stars

I was upset that the gentleman had me leave the parking garage to confirm the reservation. I was having difficulty because you had No Wifi for customer use and the signal was terrible. In addition h... See more



Contact info

  • 40 Mercer Street, 10013, New York, New York, United States

  • (212) 219-3413

3.3

Average

TrustScore 3.5 out of 5

9 reviews

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3.3

All reviews

(9)

106 reviews in the last 12 months

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Rated 2 out of 5 stars

Check in was horrible

I was upset that the gentleman had me leave the parking garage to confirm the reservation. I was having difficulty because you had No Wifi for customer use and the signal was terrible. In addition he refused to allow me to walk up the ramp to get service, he had me leave the parking garage and return once I had the QR code confirmation. Once I returned his co- worker didn't even ask for the QR code and gave me a ticket and sent me on my way.

April 26, 2026
Rated 5 out of 5 stars

Great service

Have used this location intermittently over the past two years, and they have always been wonderful. The staff are friendly and so respectful, and my car is always in great condition/ready when I said I would be returning. I will definitely continue using them when we need to be in this area of the city!

November 16, 2024

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