CitySprint - Aberdeen Reviews 222

TrustScore 5 out of 5

4.9

Unit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF Aberdeen, Grampians, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Mariusz Rzepka delivered my order from Wickes this morning. He arrived on time, was courteous, friendly, cheerful and professional at all times, and nothing was too much trouble. My order was offl... See more

Company replied

Rated 5 out of 5 stars

The delivery driver (Mariusz) arrived exactly on time, ensured he parked safely & delivered my panels right into my house. Great service, took care in delivering & was cheerful throughout. I work... See more

Company replied

Rated 5 out of 5 stars

Delivery was excellent from start to finish. I was kept fully up to date with accurate time frames for when my order would be delivered, which made everything so easy and stress-free. My items... See more

Company replied

Rated 5 out of 5 stars

Ordered cement from wickes Driver was from Aberdeen service centre MARIUSZ RZEPKA AB29 extremely friendly guy delivered it right to my door step Im in perth Got sent all that way to deliv... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF, Aberdeen, Grampians, United Kingdom

  • 01224 898221

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very helpful and polite delivery guy

Very helpful and polite delivery guy. Arrived well within the time slot

May 22, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're glad our delivery was on time and our driver was helpful! We appreciate your feedback.

Rated 5 out of 5 stars

Mariusz Rzepka - outstanding customer service.

Mariusz Rzepka delivered my order from Wickes this morning. He arrived on time, was courteous, friendly, cheerful and professional at all times, and nothing was too much trouble. My order was offloaded to exactly where I had instructed and double-checked before leaving.

Excellent delivery and customer service by Mariusz. He is a credit to CitySprint. Thank you so much for your service.

May 12, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear about the excellent delivery experience you had! It's great to know the driver was on time, courteous, and professional, ensuring your order was delivered exactly as you requested. We appreciate your positive feedback!

Rated 5 out of 5 stars

Cracking service and delivery…

Cracking service and delivery from Mariusz Rzepka today, thank you.

May 8, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that you received cracking service and delivery. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

Very well delivered

Very polite and to the door

May 8, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We appreciate you sharing your kind words with us; we are so happy to hear about your positive experience with our team.

Rated 4 out of 5 stars

Driver was helpful and friendly

Driver was helpful and friendly. I ordered heavy bags of compost and he asked where I wanted them put rather than just dumping them on the doorstep, which was appreciated

April 29, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that our driver was helpful and friendly and placed your heavy bags of compost where you wanted them. We appreciate your feedback!

Rated 5 out of 5 stars

Materials delivered on time and great advert for Wickes's delivery service

Materials delivered on time. Mariusz Rzepka helped me to place the plywood and timber into my garage and was a real pleasant guy. Couldn't have had a better experience with any other delivery driver.

April 29, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that the materials arrived on time and that the delivery experience was pleasant. We appreciate your positive feedback regarding the helpfulness of our team. Thank you!

Rated 3 out of 5 stars

Lack of drivers in aberdeen

Citysprint Aberdeen seem to have a severe shortage of drivers - placed an order for Saturday delivery and they didn’t even attempt to deliver it, even rolling back the status from “driver found” to “booked”. I ordered it for Saturday delivery as that’s when I’d be in. I compromised to today, and yet again same story, no drivers to deliver my parcel. They did ultimately get it to me on Tuesday and the driver was great - but I really think they need better contingencies for when drivers are unavailable!

April 20, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We appreciate you bringing this to our attention. We're very sorry your delivery experienced these issues and for the difficulty reaching our support team. We will now request more information separately to allow us investigate further. Thank you for your feedback.

Rated 5 out of 5 stars

Mariusz was excellent

Mariusz was excellent, very friendly and helpful. Thankyou

April 2, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback; it means a lot to us.

Rated 5 out of 5 stars

Very friendly and courteous.

Very friendly and courteous.

April 2, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We appreciate you sharing your kind words with us; we are so happy to hear about your positive experience with our team.

Rated 5 out of 5 stars

Very polite and helpful driver

Very polite and helpful driver. Perfect delivery.

March 31, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're so happy the driver was polite and helpful and the delivery was perfect! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Great service. Would use again.

Courier updates were accurate.
Very polite and helpful

March 26, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear the courier updates were accurate and that they were very polite and helpful! We appreciate your positive feedback.

Rated 5 out of 5 stars

Super Service!

What a lovely friendly and engaging man Mariusz is. Also he seems very hardworking and takes pride in his job. Delivered to the exact spot in my garden which I’m very grateful for as I’m an older lady. Also, ordered one day and delivered very early the next day, which is outstanding service.

March 26, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that you had such a positive experience! We appreciate your kind words about the delivery and the team member. It's great to know the prompt service and precise delivery were helpful. Thank you for your feedback.

Rated 5 out of 5 stars

City Spirit made a great delivery todayday…

City Spirit made a great delivery today a purchase from Wickes. The driver Mariusz was fantastic left the delivery exactly where I wanted it with a smile. Excellent service

March 25, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that your Wickes purchase delivery was great! We appreciate your positive feedback regarding the courier's helpful service and smile in placing the delivery where needed.

Rated 5 out of 5 stars

Driver was very corteous and helpful…

Driver was very corteous and helpful Mariusz Rzepka AB29 . thank you

March 24, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that our driver provided excellent service. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Very helpful driver

Very helpful driver - dropped of large timber to side of driveway

March 23, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're glad to hear that our driver was so helpful in delivering your timber order. Thank you for your positive feedback and your time.

Rated 5 out of 5 stars

Mariusz Rzepka AB29


The Courier who delivered our parcel was Mariusz Rzepka AB29. Great communication with the driver, very nice and helpful. Fantastic delivery!

March 21, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're happy to hear that you had great communication with the courier and that they were helpful! We appreciate your positive feedback and are glad you were satisfied with our delivery service.

Rated 5 out of 5 stars

Great delivery service

The delivery driver (Mariusz) arrived exactly on time, ensured he parked safely & delivered my panels right into my house. Great service, took care in delivering & was cheerful throughout.

I work in retail & know that great service is in short supply these days & largely gies unrecognised.

Thank you Mariusz

March 20, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We appreciate you taking the time to share your delivery experience. We're happy to hear that our delivery team provided such great service and care. It's wonderful to know the on-time delivery and professionalism were noted. Thank you!

Rated 5 out of 5 stars

Always good service nice and efficient…

Always good service nice and efficient and the app lets you track exactly where the driver is so you know when it comes. More companies should have this system.

March 20, 2026
Unprompted review
CitySprint - Aberdeen logo

Reply from CitySprint - Aberdeen

We're glad you enjoyed your experience! It's great to hear that our service was efficient and that you found the tracking feature helpful. Thank you for your positive feedback.

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