The delivery driver (Mariusz) arrived exactly on time, ensured he parked safely & delivered my panels right into my house. Great service, took care in delivering & was cheerful throughout. I work... See more
Company replied
Location
Switch locationUnit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF Aberdeen, Grampians, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery was excellent from start to finish. I was kept fully up to date with accurate time frames for when my order would be delivered, which made everything so easy and stress-free. My items... See more
Company replied
Mariusz Rzepka delivered my order from Wickes this morning. He arrived on time, was courteous, friendly, cheerful and professional at all times, and nothing was too much trouble. My order was offl... See more
Company replied
Ordered cement from wickes Driver was from Aberdeen service centre MARIUSZ RZEPKA AB29 extremely friendly guy delivered it right to my door step Im in perth Got sent all that way to deliv... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF, Aberdeen, Grampians, United Kingdom
- 01224 898221
4.9
Excellent
230 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mariusz AB29 was a friendly careful…
Mariusz AB29 was a friendly careful professional delivery driver careful putting pots of paint down on the floor at my front door first class service
February 25, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that the delivery was handled with such care and professionalism. Thank you for acknowledging the driver's friendly service and attention to detail.
A Very helpful and polite and happy…
A Very helpful and polite and happy Mariusz Rzepka came on time and had a “can do” attitude, which is always a pleasing to see . Thank you very much Mariusz
February 21, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We appreciate you sharing your positive experience! It's great to hear that the timely service and positive attitude were pleasing. Thank you very much!
Reliable & Helpful
Have used a few times now. The drivers have been constantly friendly and always helpful with the unloading.
February 21, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that our drivers have been consistently friendly and helpful with unloading during your experiences. Thank you for your positive feedback!
Delivery was very good
Delivery was very good. The courier was very quick and efficient. Delivered and done without any trouble
February 20, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that the delivery service was efficient and quick for you. We appreciate your positive feedback and are glad everything went smoothly!
Friendly driver
Timely delivery. Pleasant friendly driver who was happy to place items just where I required.
February 18, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that you received a timely delivery and that the driver was pleasant and accommodating in placing your items. We appreciate your feedback!
Superfriendly and efficient
Superfriendly and efficient! Thank you :)
February 13, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're so happy to hear you found our service super friendly and efficient. Thank you for your positive feedback; we appreciate it!
Reply from CitySprint - Aberdeen
We're glad you find our service fast and friendly, and we appreciate your positive feedback very much. Thank you for sharing.
Mariusz AB29 was very helpful
Mariusz AB29 was very helpful. He brought the stuff round the back of the house for me to put away. Often just left at the front of the house without knocking. Kudos to Mariusz.
February 7, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that our service met your expectations! We appreciate you acknowledging the extra effort to deliver to the back of the house. Thanks for your feedback.
Prompt service & Friendly Driver
Prompt service, the driver Mariusz from AB29 was really nice.
February 7, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that you received prompt service. We appreciate you mentioning the driver and your positive feedback. Thank you!
Got a text the night before saying the…
Got a text the night before saying the time slot. Arrived on time and Mariusz was really helpful
January 23, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that you received the time slot confirmation and that our team member was helpful. Thank you for your positive feedback; we appreciate it!
Mariusz arrived promptly and took no…
Mariusz arrived promptly and took no time in offloading all the materials I had ordered. Nice and friendly but professional.
January 15, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that the delivery was prompt and efficient. We appreciate your kind words regarding the friendly and professional service you received. Thank you for your feedback!
Fantastic driver
Fantastic driver, very helpful swift safe delivery.
January 16, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that you had a fantastic experience. Thank you for your positive feedback; we appreciate it.
Now that's customer delivery servicexceptional customer sevice/delivery…
Exceptional customer sevice/delivery skill from Mariusz Rzepka(AB29) from the Aberdeen Service Centre today, Tues 13/01/26. Pleasant and respectful style and although not required, he very helpfully placed my delivery in an accessible site, which was a very nice extra. 10 out of 10 quality from Mariusz
January 13, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We appreciate you taking the time to share your delivery experience. We're happy to hear that you were pleased with the service and the extra help you received. Thank you for your positive feedback.
Excellent service
Communication about the delivery time was sent with enough time to plan my day and it was delivered within the advised slot. Mariusz (the courier) was polite, friendly and helpful. Very smooth delivery process, thank you.
January 5, 2026
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that you had a smooth delivery process. It's great to know the communication about the delivery time helped you plan your day and that our courier was helpful. Thank you for your positive feedback!
A+++
Very simple, straightforward and reliable. The driver was on time and very helpful. Couldn't fault the service and it operated like clockwork.
December 31, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that our service was reliable and straightforward for you. We appreciate your positive feedback regarding our driver's helpfulness and punctuality. Thank you!
Reply from CitySprint - Aberdeen
We're happy to hear that your delivery was on friendly and courteous.
Very efficient service
Kept informed when delivery was due and delivery driver very helpful and courteous
November 6, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We appreciate you taking the time to leave us a review. We're happy to hear that you were kept informed and that our driver was helpful and courteous.
Reply from CitySprint - Aberdeen
We're happy to hear that you found our team member helpful and polite. Thank you for your positive feedback!
Purchase from Wickes,great communication by text.
Purchase from Wickes was collected on time. I got a text detailing estimated delivery time in 4 hour slot. Item was delivered on time by a friendly driver called Mariusz who carried into my yard for me.
October 27, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that your collection went smoothly and your item was delivered on time. We appreciate your positive feedback regarding the friendly driver and their assistance with your delivery. Thank you!
delivered expertly
Wall panels delivered expertly by Gary with no fuss. Would highly recommend.
October 7, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that the wall panels were delivered expertly and efficiently. We appreciate your recommendation and thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.