The delivery driver (Mariusz) arrived exactly on time, ensured he parked safely & delivered my panels right into my house. Great service, took care in delivering & was cheerful throughout. I work... See more
Company replied
Location
Switch locationUnit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF Aberdeen, Grampians, GB
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See what reviewers are saying
Delivery was excellent from start to finish. I was kept fully up to date with accurate time frames for when my order would be delivered, which made everything so easy and stress-free. My items... See more
Company replied
Mariusz Rzepka delivered my order from Wickes this morning. He arrived on time, was courteous, friendly, cheerful and professional at all times, and nothing was too much trouble. My order was offl... See more
Company replied
Ordered cement from wickes Driver was from Aberdeen service centre MARIUSZ RZEPKA AB29 extremely friendly guy delivered it right to my door step Im in perth Got sent all that way to deliv... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF, Aberdeen, Grampians, United Kingdom
- 01224 898221
4.9
Excellent
230 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Mariusz always delivers (sorry...)
Mariusz has been out a few times to deliver building supplies and is always great. Once even storing plasterboard sheets in the garage for me when I wasn't able to help.
July 26, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good experience …
The driver was very polite and placed my items where I wanted them 🙂
July 21, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're happy to hear that our driver was polite and accommodating, placing your items where you wanted them. Thank you for your positive feedback!
Avoid CitySprint
The delivery driver did not ring the doorbell. They dumped two heavy 50L bags of compost on our black bin that could have broken it because of the weight. I’ve got back problems and had to ask someone else to move them to the garden. I tried contacting them view their chatbot but each time it would saying “connecting to an agent” and then end the chat because none are available
July 2, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for taking the time to leave us a review. I am sorry to hear that your experience was not as expected. I have requested some additional information so that I can review the issues that occurred. Many thanks, Daniel.
Delivered on time
Delivered on time, kept up to date with tracking. Very polite and courteous driver. Thank you!
May 21, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for your review. We're happy to hear that you were kept up to date and that our driver was polite. We look forward to delivering for you again.
Great service
Great service - item arrived 2 days before planned. Driver was very helpful put the item exactly where I needed it. Quick and easy - well done Mariusz Rzepka and CitySprint.
May 19, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We appreciate you taking the time to leave us a review. We're happy to hear that your item arrived early and that our driver was helpful. We look forward to delivering for you again in the future.
Reply from CitySprint - Aberdeen
We're happy to hear that our driver was helpful and courteous. Thanks for your feedback.
CitySprint Delivered
CitySprint kept me well informed about my delivery.
Mariusz Rzepka, delivered my heavy order with good humour, a smile, very polite and helpful.
I would certainly recommend using CitySprint
May 15, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for taking the time to leave us a review. We're so happy to hear that you had a positive experience with CitySprint. We strive to provide our customers with a smooth and enjoyable delivery experience, and we're glad that you were satisfied. We're also delighted to hear that you were impressed with Mariusz Rzepka's professionalism and helpfulness. We appreciate your kind words and look forward to delivering for you again in the future.
Mariusz was helpful and friendly.
May 15, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're so glad to hear you had a positive experience. We appreciate your kind words about Mariusz. We strive to provide excellent customer service, and we're happy to know that Mariusz was able to help you.
Reply from CitySprint - Aberdeen
We're so glad to hear that you had a positive experience. We appreciate your kind words about Mariusz.
Delivery went very smoothly
Delivery went very smoothly. Very polite delivery man.
May 13, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for your kind words! We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback.
Courier was Mariusz
Courier was Mariusz, AB29
Arrived within delivery window
Courteous, efficient, pleasant. 👍🏻
May 8, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for your kind review! We're delighted to hear that your delivery was handled efficiently and courteously. We appreciate your positive feedback and are glad you had a positive experience.
Excellent delivery by Mariusz Rzepka Delivery was within the specified time…
Delivery was within the specified time interval, and earlier rather than later within this interval. Driver (Mariusz Rzepka, AB29) was friendly and helpful, leaving the delivery around the back of the house where requested.
May 6, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide excellent service and are glad that you found our delivery driver friendly and helpful. We're happy to hear that your delivery arrived within the specified time frame and that the driver was able to accommodate your request.
helpful and friendly…
Mariusz was very helpful and friendly moving all the top soil into my garage for me
May 2, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're so glad to hear you had a positive experience! It's wonderful to know that Mariusz went above and beyond to assist you. We appreciate your kind words and will share your feedback with him.
Helpful and pleasant delivery driver.
May 2, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our delivery driver. We appreciate your kind words and look forward to serving you again in the future.
Mariusz delivered a heavy load with a…
Mariusz delivered a heavy load with a smile. He was respectful and helpful (gave a bit of advice which I really appreciate).
May 2, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for your kind words. We are happy to hear that you had a positive experience with our delivery service. We appreciate your feedback and will share it with the team.
Excellent service
I was informed when my goods were out for delivery and what time the delivery was. The courier was Mariusz he was so helpful.
Excellent service
May 1, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for taking the time to leave us a review. We are delighted to hear about your positive experience. We appreciate your kind words about the courier's helpfulness and the clear communication you received.
What a lovely courier Mariusz Rzepka…
What a lovely courier Mariusz Rzepka is. He was professional, friendly and very helpful. An asset to the company. Thank you.
May 1, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our courier. We appreciate your kind words and will share your feedback with the team.
Professional and helpful
Professional and helpful. Followed the delivery instructions perfectly
April 30, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Thank you for taking the time to leave us a review. We appreciate your kind words and are glad to hear that you were happy with our service. We strive to provide our customers with the best possible experience, and your feedback helps us to continue to improve.
Delivered on time
Delivered on time, and delivered to the back yard which was a great help
April 11, 2025
Unprompted review
Reply from CitySprint - Aberdeen
We're thrilled to hear that your delivery was on time and delivered to your back yard. We strive to provide a seamless and convenient experience for our customers, and it's fantastic to know we met your expectations.
Great
Mariusz was helpful and unloaded our heavy delivery leaving it carefully where we asked.
April 10, 2025
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
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