The delivery driver (Mariusz) arrived exactly on time, ensured he parked safely & delivered my panels right into my house. Great service, took care in delivering & was cheerful throughout. I work... See more
Company replied
Location
Switch locationUnit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF Aberdeen, Grampians, GB
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See what reviewers are saying
Delivery was excellent from start to finish. I was kept fully up to date with accurate time frames for when my order would be delivered, which made everything so easy and stress-free. My items... See more
Company replied
Mariusz Rzepka delivered my order from Wickes this morning. He arrived on time, was courteous, friendly, cheerful and professional at all times, and nothing was too much trouble. My order was offl... See more
Company replied
Ordered cement from wickes Driver was from Aberdeen service centre MARIUSZ RZEPKA AB29 extremely friendly guy delivered it right to my door step Im in perth Got sent all that way to deliv... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 4 Burnbank Business Units, Off Souterhead Road, AB12 3LF, Aberdeen, Grampians, United Kingdom
- 01224 898221
4.9
Excellent
230 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They don't deliver service you pay for
Send a parcel and made it clear that it have to be delivered the next day (Saturday)and payed for the service. I said if they cant do Ill drive myself and deliver it. They assured me it will be delivered. It was not and Monday when they will deliver the receipeant will be away. The parcel sould have gone to South Africa with Receipeant so not like I can just send it another time.
November 23, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good morning Lorinda,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Ben
Reply from CitySprint - Aberdeen
Good morning Raymond,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Andrew Smith 5* Delivery
Andrew Delivered products promptly and safely, ensuring everything was put in my garage efficiently and without damage.
August 15, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon Adam,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Good prices and response times
August 9, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good morning Gary,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Proactive driver
I had left a sign on my door as I was going to be out when he arrived, the driver, Steven McDonald, saw my sign, to drop my parcel into a safe location and he tucked the note back into the letterbox so no passers by could get a hint to where it was left. Brilliant customer service.
August 5, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good morning Geoffrey,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Aberdeen
Good afternoon Jim,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very prompt and professional service…
Very prompt and professional service from Andrew Smith.
July 29, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good morning Jim,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Good service
Parcels delivered on time and intact. Delivery driver, Andrew, was very helpful and pleasant, with a smile and a friendly word to say.
July 27, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good Morning Ruth,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
Courier Andrew Smith top class
Arrived as scheduled and courier was extremely pleasant and helpful
July 27, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good Morning Ernie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
Delivery guys very pleasant
Delivery guys very pleasant, offloaded fence panels and placed them where we asked.
June 7, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good Morning Cam,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
Driver Mariusz Rzepka AB29 was prompt
Driver Mariusz Rzepka was prompt, polite and friendly. Excellent service!
May 24, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon Penny,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent service
Delivery on time. Driver, Mariusz, very pleasant and obliging.
May 23, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good morning Ron,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Went perfectly and beyond
Went perfectly and beyond!
Needed to prepare the items, as collection was scheduled for the next day in my calendar. Steven Mcdonald made an effort to wait until I got parcels ready and carefully took them. Thanks to him, I don't have to do it today. AB36
May 15, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good Afternoon Indy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Mr Lawrence Smith
Mr Lawrence Smith, the driver who delivered my order, is a credit to your company and epitomises good honest customer service, which sadly is rarer these days. 10 out of 10👏
May 1, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon ,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Steve Mcdonald AB36 Just delivered my…
Steve Mcdonald AB36 Just delivered my order he was very friendly and helpful as it was just me at house to take the delivery he helped me carry the heavy tiles into my house great service thanks again to Steve for his help.
April 22, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Great service from delivery man Mr
Great service from delivery man Mr. Andrew Smith, the order was from Wiches and he delivered the good at Blairgowrie Perth.
March 26, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon Marthese,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent delivery
Krzyszytof (AB41) delivered a number of compost bags to us today. He was friendly, helpful and well mannered. A credit to his company.
March 15, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon Andy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Efficient delivery
Delivery was on time within the time forecast, the driver - Andrew Smith - delivered the items into my hallway as requested, no damage to any items.
March 8, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good afternoon Mike,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Andrew Smith arrived at the perfect…
Andrew Smith arrived at the perfect time, was very pleasant, helpful and even had time for a blether. Great allround service.
March 6, 2024
Unprompted review
Reply from CitySprint - Aberdeen
Good morning Barry,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Aberdeen
Good afternoon Steve,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
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