Very happy with the service! Fast and efficient delivery! Ian who delivered the products was nice and handled the items with care. I can now finally finish my project. So glad I ordered with Wickes! A... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aaron was very helpful when delivering our wickes order. Went above and beyond bringing my delivery inside for us. My wife was home alone when it arrived and is currently pregnant. Amazing experience... See more
Company replied
The driver Aaron was brilliant! He phoned to check if I was ready to receive an early delivery a when he arrived a few minutes later, he placed 8 really heavy compost bags into the back garden in the... See more
Company replied
Dean is great, always very friendly, he always makes sure the reception team have seen him on his way up to the 2nd floor to pathology to collect his package. He knows I always leave his package in th... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
64-65 North Road, BN1 1YD, Brighton, East Sussex, United Kingdom
- 01273 818285
4.8
Excellent
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aaron cwsi was a great help carrying 2…
Aaron cwsi was a great help carrying 2 rolls of felt into my garage and a 8x4 sheet of ply board.
March 9, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback regarding the assistance you received.
Aaron cw51 was very friendly and…
Aaron cw51 was very friendly and helpful.
very nice driver. helped me in with the things i needed
March 2, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that our driver was friendly and helpful! It's great to know they assisted you with the items you needed. We appreciate your positive feedback.
I had an absolutely fantastic delivery…
I had an absolutely fantastic delivery experience thanks to Aaron! From start to finish, his service was nothing short of exceptional. He arrived right on time with a friendly smile and a genuinely positive attitude that immediately brightened my day.
Aaron handled everything with great care and professionalism. My order was perfectly intact, and he made sure it was delivered safely and exactly where I needed it. What really stood out was his politeness and willingness to go the extra mile — it’s clear he takes real pride in his work.
In a world where great service can sometimes be hard to find, Aaron truly sets the standard. Reliable, courteous, and incredibly professional — he turned a simple delivery into a genuinely pleasant experience. If every driver were like Aaron, deliveries everywhere would be perfect!
Thank you, Aaron, for your outstanding service. You’re a credit to your team, and I hope your great work gets the recognition it deserves!
March 3, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you had such a positive delivery experience! We appreciate your kind words regarding the service you received. It's great to know that the delivery was on time, handled with care, and exceeded your expectations. We value your feedback and thank you for taking the time to share your experience.
Rockwool slabs delivered
Notification about delivery was sent beforehand and the goods were delivered on time.
March 6, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you received timely notifications and your delivery arrived on schedule. Thank you for sharing your positive experience with us!
Brilliant delivery driver
Early in time slot, very polite and helpful
Driver.
Aaron cw51
March 5, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that our service met your expectations with promptness and helpfulness. Thank you for your positive feedback; we appreciate it!
The driver Aaron was brilliant
The driver Aaron was brilliant! He phoned to check if I was ready to receive an early delivery a when he arrived a few minutes later, he placed 8 really heavy compost bags into the back garden in the pooring rain. Brilliant service thank you Aaron.
March 6, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you had such a positive experience! It's great to know the delivery was helpful and efficient, especially with the weather. Thank you for your kind words.
Great friendly service
I now use CitySprint Brighton for all my deliveries as Charlotte,Nadia and Lilli have always made the service enjoyable and professional, they’re always available to help no matter the job and so helpful. 5 star service.
March 5, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you consistently have an enjoyable and professional experience with our delivery service. We appreciate your acknowledgment of our team's helpfulness and dedication. Thank you for your fantastic feedback!
Alan Knowles was lovely today
Alan Knowles was lovely today, asked where my name was from and overall just very friendly!
March 5, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you had a positive experience! We appreciate you mentioning the friendly interaction and thank you for your feedback.
Aaron our driver did such a great job
Aaron our driver did such a great job! He remembered visiting before and has been great every time! He is a credit to your company
March 5, 2026
Unprompted review
Reply from CitySprint - Brighton
We're so happy to hear that our driver has been consistently great! We appreciate you letting us know about your positive experiences and your kind words.
Great customer service
Great customer service, always very welcoming. Never had a parcel go missing and they always resolve any problem that arises.
March 5, 2026
Unprompted review
Reply from CitySprint - Brighton
We're so happy to hear about the great customer service you've experienced! It's wonderful to know that you feel welcomed and that we're able to resolve any issues effectively.
Excellent delivery!
Aaron was efficient, charming and extremely helpful.
March 5, 2026
Unprompted review
Reply from CitySprint - Brighton
We're so glad that our team member was efficient, charming, and helpful. Thank you for your positive feedback and for taking the time!
Aaron cw51
Aaron cw51, was a very helpful with delivering a Wickes job and was polite
March 4, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that our delivery service was helpful and polite. We appreciate you taking the time to share your positive experience.
Aaron CW51
Aaron was very helpful when delivering our wickes order. Went above and beyond bringing my delivery inside for us. My wife was home alone when it arrived and is currently pregnant. Amazing experience overall and a very caring person.
February 27, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that the delivery experience was amazing. It's great to know that our team member was helpful and went above and beyond to bring your order inside. We appreciate you sharing your positive feedback!
the delivery driver was very helpful…
the delivery driver was very helpful the driver was Aaron CW51
March 2, 2026
Unprompted review
Reply from CitySprint - Brighton
We're glad the delivery was helpful. We appreciate you mentioning the driver's assistance!
Aaron cw51 was very helpful and polite…
Aaron cw51 was very helpful and polite when delivering my wickes order
February 26, 2026
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that our delivery team member was helpful and polite. Thank you for taking the time to share your positive experience.
Organised a slightly last minute…
Organised a slightly last minute courier service. Communication was great, the delivery was made safely and on time. There was an unexpected issue with courier availability (which happens), this was sorted out really quickly and efficiently by Charlotte in the Brighton Office. Thank you.
November 10, 2025
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that our communication was great and the delivery was made safely and on time. We appreciate your understanding regarding the unexpected issue, and we're glad it was sorted out quickly and efficiently. Thank you for your positive feedback.
Excellent service
Our Wickes order was delivered by Aaron.
Absolutely flawless. Very helpful chap. Would definitely recommend.
October 30, 2025
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that your Wickes order delivery was flawless and helpful. We appreciate your positive feedback and recommendation; it means a lot to us.
Amazing team of individuals
Amazing team of individuals who helped me pack and send a very large chandelier.
They are amazingly helpful and would definitely recommend to anyone wanting a quality courier with very competitive prices
August 6, 2025
Unprompted review
Excellent service
June 25, 2025
Unprompted review
Reply from CitySprint - Brighton
We're happy to hear that you found our service excellent. Thank you for your positive feedback; we appreciate it!
What an amazing company and fabulous…
What an amazing company and fabulous team( Darcy helped with all our queries/ concerns). The atmosphere in the office was so welcoming from the rest of the team too!
They sent a very large package to my family abroad. From start to finish I cannot fault them … professional, friendly and my goodness - 3 days to get the package to them. Look no further for an all round great service!!! A big thank you!
May 2, 2025
Unprompted review
Reply from CitySprint - Brighton
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had such a positive experience with our team, especially Darcy's assistance. It is wonderful to know that you found our office welcoming and that our team was able to provide you with the professional and friendly service you deserve. We are also delighted to hear that we were able to deliver your package to your family abroad so quickly. We strive to provide our customers with the best possible service and we are grateful for your recognition.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.