Very happy with the service! Fast and efficient delivery! Ian who delivered the products was nice and handled the items with care. I can now finally finish my project. So glad I ordered with Wickes! A... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aaron was very helpful when delivering our wickes order. Went above and beyond bringing my delivery inside for us. My wife was home alone when it arrived and is currently pregnant. Amazing experience... See more
Company replied
The driver Aaron was brilliant! He phoned to check if I was ready to receive an early delivery a when he arrived a few minutes later, he placed 8 really heavy compost bags into the back garden in the... See more
Company replied
Dean is great, always very friendly, he always makes sure the reception team have seen him on his way up to the 2nd floor to pathology to collect his package. He knows I always leave his package in th... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
64-65 North Road, BN1 1YD, Brighton, East Sussex, United Kingdom
- 01273 818285
4.8
Excellent
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Within time frame and courteous driver…
Within time frame and courteous driver Rob
February 2, 2024
Unprompted review
Reply from CitySprint - Brighton
Good morning Will,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent service
Excellent service. The delivery was to time and the two men were very polite and professional and carried all my goods up the driveway to our garden. Many thanks everyone for a very efficient service.
February 1, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Cliff,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
More couriers like Michael!
Third time we had a the courier Michael BN46 and always great. This guy is amazing!
January 31, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Matteo,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Super helpful and friendly!
The guys (Bob BN40) were really helpful and polite. They were patient with me as I worked out where the items should go. Brilliant!
February 1, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Kirsty,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Brighton
Good afternoon Steve,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Brighton
Good afternoon Paul,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Helpful courier (Aaron BN51).
Aaron went out of his way to be helpful, which was much appreciated.
January 31, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Xuyen,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
My delivery was early morning
My delivery was early morning. I could start the work straight away. The driver was very helpful and friendly.
Aaron was a most efficient driver. Great chap.
January 29, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Peter,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Brighton girls office the best
January 30, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Andrea,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Fab Thankyou Zoe :)
January 30, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Tiffany,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Reply from CitySprint - Brighton
Good morning Marc,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Deliverea new wind breakd on time by a very friendly…
Delivered on time by a very friendly and
helpful drivers, well done city sprint.
Thank you AARON BN51
January 29, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Anthony,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Excellent service.
Excellent service and the delivery driver, AARON BN51
was very helpfull and friendly.
Many thanks
January 29, 2024
Unprompted review
Reply from CitySprint - Brighton
Good morning Francis,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent, Friendly & Efficient
Michael BN46
Excellent and efficient service. Called to advise when 5 mins away. He checked the delivery was correct and was friendly and helpful throughout.
Willingly put the delivery in my garage where I wanted it. I cannot fault this service, will definitely use again. Thank you.
January 29, 2024
Unprompted review
Reply from CitySprint - Brighton
Good morning Tony,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Aaron BN51 Wickes order
Aaron BN51 delivered my Wickes order today, was very helpful and put the effort in to make my life easier, including calling ahead to make sure I was in and ready. Great experience
January 26, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Brighton
Good afternoon Emily,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
The staff in the Brighton office have…
The staff in the Brighton office have always been really helpful and friendly. Great communication too.
January 18, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and look forward to working with you again in the near future,
Many thanks,
Lucie
Brighton City Sprint gave excellent…
Brighton City Sprint gave excellent service at a fair price. From providing an initial quote by phone, to efficiently providing details of the transport procedure to arranging next morning delivery by DPD, including providing a photo of the package delivered in the morning, as requested - altogether faultless service! Thank you Brighton City Sprint!
January 5, 2024
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Jan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Brighton City Sprint - Recommended!
We use City Sprint a couple of times a week, shipping all over the UK and Europe. The team in the Brighton office (Nadia, Victoria, Darcy & Zoe) are always friendly, helpful and deliver excellent customer service. Thank you for all your help this year!
December 12, 2023
Unprompted review
Reply from CitySprint - Brighton
Good afternoon Oliver,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Always happy with the service.
I have been using CitySprint for many years now and the Brighton team is always pleasant and professional.
December 5, 2023
Unprompted review
Reply from CitySprint - Brighton
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.