CitySprint - Bristol Reviews 

1,869
TrustScore 5 out of 5

4.9

Unit 18 City Business Park, Easton Road, BS5 0SP Bristol, England, GB


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Rated 5 out of 5 stars

Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... See more

Company replied

Rated 5 out of 5 stars

Gareth (PA01) is very friendly, efficient and trust worthy. He comes into our office discretly to collect the out going medical records and give us our delivery. He manages this without disturbing a... See more

Company replied

Rated 5 out of 5 stars

The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and hel... See more

Company replied

Rated 5 out of 5 stars

I had excellent experience with the city link driver, Kay - PL81. The service was outstanding, she was polite, professional and friendly. She placed my materials exactly where I wanted them. It’s no... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, United Kingdom

  • 01179 555566

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,869)

2,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BL23 delivery

BL23. - incredibly friendly and helpful, fab delivery! Thank you :)

April 18, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for your kind words. We're thrilled to hear that you had a positive experience with our delivery service. We appreciate your feedback and hope to see you again soon.

Rated 5 out of 5 stars

Delivery from Wickes

I was kept up to date with the progress of the delivey which arrived between the times notified. The courier BL04 was friendly and helpful.

April 15, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for taking the time to leave us a review. We are delighted to hear that you were kept informed about the progress of your delivery and that the courier was friendly and helpful. We appreciate your kind words and look forward to delivering for you again in the future.

Rated 5 out of 5 stars

Efficient and helpful

I had a door delivered from Wickes, came in the morning on the correct day, The driver BL23 was very helpful and carried the heavy door into the garage where i wanted it.

April 16, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for taking the time to leave us a review. We are delighted to hear that your delivery went smoothly and that the driver was helpful. We strive to provide excellent customer service and appreciate your positive feedback.

Rated 5 out of 5 stars

ABOVE AND BEYOND

BL23 was most kind and helpful and as a disabled person it meant the world to me. Thank you so much BL23. Have a good rest of the day 😊

April 17, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We are so happy to hear that you had a positive experience. We strive to provide excellent customer service and appreciate your kind words. We are glad that you found BL23 helpful and that they were able to assist you.

Rated 5 out of 5 stars

Friendly courier

Friendly courier, patient and dropped off a heavy door exactly where I wanted it to go.

April 16, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for your kind words! We're so glad to hear that you had a positive experience with our courier. We appreciate your feedback and are happy to know that the delivery went smoothly.

Rated 5 out of 5 stars

Delivered by BL04

BL04 Rob was professional, courteous and efficient. A totally 5 Star experience.

April 16, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate your kind words about Rob's professionalism and efficiency. We're delighted to hear that you had a positive experience.

Rated 5 out of 5 stars

Delivery experience was a solid 5/5.

Delivery experience was a solid 5/5.
Driver was friendly and helpful.

One item was missing from delivery, driver made me aware of this and added to delivery notes.

April 16, 2025
Unprompted review
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Reply from CitySprint - Bristol

Thank you for taking the time to leave us a review. We are delighted to hear about your positive delivery experience and appreciate your kind words about the driver. We will ensure this feedback is shared with the team.

Rated 5 out of 5 stars

Very friendly guy (BL04).

Very friendly guy (BL04) who bought all of my stuff into the house for me. He also gave me some information about what happens if I wasn't in which was useful.

April 16, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate your kind words about your recent experience. We're glad to hear that you found the delivery process smooth and that you were provided with helpful information. We strive to provide excellent customer service and we're pleased that you had a positive experience.

Rated 5 out of 5 stars

Couldn't be happier with the service!

I ordered a bunch of wood from Wickes to make new garden furniture for the summer, some 40 or more boards.
The courier today BL04. Very enthusiastic and knowledgeable man, giving a few tips should I order in future and helping me bring the wood to the side of the house.
Couldn't be happier with the service,
Thank you Rob Good!

April 14, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're thrilled to hear about your positive experience with our team! It's wonderful to know that you were so impressed with the courier's helpfulness and expertise. We strive to provide excellent customer service, and it's heartwarming to hear that our team member went above and beyond to assist you. We hope you enjoy your new garden furniture and wish you a wonderful summer.

Rated 5 out of 5 stars

On time and polite. BL04

On time and polite
Nice straight pieces of timber selected

April 14, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate you taking the time to share your positive experience. We're glad to hear that you were satisfied with the service and quality of the timber.

Rated 5 out of 5 stars

Rob Good was friendly and polite

Rob Good was friendly and polite. Arrived in good time and helpfully put the delivery safely where wanted.

April 15, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience and appreciate your kind words about our delivery team. We strive to provide excellent customer service and are pleased that you were satisfied with the delivery.

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bottom door. Lovely driver, would rate highly.
Driver - BL04

April 15, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate you taking the time to share your positive experience. We're thrilled to hear that our driver went above and beyond to ensure a smooth delivery. It's great to know that they were friendly, helpful, and took the time to read your door sign. We're committed to providing excellent customer service, and we'll share your feedback with the team.

Rated 5 out of 5 stars

BL04

BL04
Really friendly & helpful. Item put exactly where I needed it
Many Thanks

April 15, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent customer service and are happy to hear our team was able to assist you.

Rated 5 out of 5 stars

Courier - BL04

BL04 - was very friendly and exceeding helpful stacking our bark delivery - making it easy for us to move. Great service.

April 11, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with the service you received. We strive to provide our customers with the best possible experience, and we are glad that our driver went above and beyond to help you.

Rated 5 out of 5 stars

BL04 Driver Rob very friendly and…

BL04 Driver Rob very friendly and helpful put bags inside for me hope to get the same courier the next time i use wickes

April 14, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our delivery service. We appreciate your kind words and look forward to delivering for you again in the future.

Rated 5 out of 5 stars

Good experience

Courier BL04
Polite, respectful, on time and carried the gate to where I wanted it. Overall a very good experience

April 14, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for your kind words. We're happy to hear you had a positive experience with our delivery service. We appreciate your feedback and are glad our courier went above and beyond to ensure your satisfaction. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Your driver was polite and took the…

Your driver was polite and took the waterbutt to the back of the house where it was going to be installed. The service e he provided was a credit to CitySprint, 10 out of 10 from me. The courier was BL23

April 12, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were happy with the service provided by our courier. We strive to provide excellent customer service and we are pleased that our courier met your expectations.

Rated 5 out of 5 stars

Very efficient and polite

BL23
Very efficient and polite

April 11, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We appreciate your kind words and are glad to hear you had a positive experience.

Rated 5 out of 5 stars

Friendly delivery person

Friendly delivery person, he offered to put the fence panels wherever I needed them - courier BL23

April 11, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're happy to hear that the delivery person was friendly and helpful, offering to place the fence panels where needed. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Amazing help from Rob

Amazing help from Rob BL04 lifted and shifted lots of bark putting it to where it was required.

April 11, 2025
Unprompted review
CitySprint - Bristol logo

Reply from CitySprint - Bristol

We're thrilled to hear about your positive experience with Rob BL04. It's wonderful to know that he provided such helpful assistance with your bark. We appreciate you taking the time to share your feedback.

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