Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... See more
Company replied
Location
Switch locationUnit 18 City Business Park, Easton Road, BS5 0SP Bristol, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gareth (PA01) is very friendly, efficient and trust worthy. He comes into our office discretly to collect the out going medical records and give us our delivery. He manages this without disturbing a... See more
Company replied
The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and hel... See more
Company replied
I had excellent experience with the city link driver, Kay - PL81. The service was outstanding, she was polite, professional and friendly. She placed my materials exactly where I wanted them. It’s no... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, United Kingdom
- 01179 555566
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very swift delivery, very pleased
Polite guy that delivered, very respectful and friendly from BL23. Put items safely to one side taking care not to damage the property.
May 13, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with your delivery experience. We appreciate your kind words about our team member and their professionalism. We look forward to delivering for you again in the future.
Wickes delivery
Wickes delivery, well within the estimated time frame and friendly courier.
May 13, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We're thrilled to hear that your delivery was on time and that you had a positive experience with our courier. We appreciate your kind words and look forward to serving you again in the future.
Excellent delivery driver BL23
May 12, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to receive your feedback. We appreciate you recognizing our delivery driver's excellent service.
Great driver
Great driver, upbeat, professional and happy to help carry heavy load
April 16, 2025
Unprompted review
Reply from CitySprint - Bristol
We're delighted to hear about your positive experience. It's wonderful to know our driver provided such excellent service. We appreciate your kind words and will share your feedback with the team.
Polite driver
Polite courier (BL04), on time, willing to listen and help.
May 9, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our courier. We appreciate your kind words and will share your feedback with the team.
The delivery was on time and the driver…
The delivery was on time and the driver put the packages exactly where I neede them
May 9, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that your delivery went smoothly and that the driver was able to place your packages exactly where you needed them. We appreciate your feedback and look forward to delivering for you again in the future.
Reply from CitySprint - Bristol
We appreciate your kind words and are glad you had a positive experience.
Very courteous delivery…
Earlier delivery than expected which was great and very happy chap who popped the bags of compost where required.
May 8, 2025
Unprompted review
Reply from CitySprint - Bristol
We're so glad to hear that your compost delivery went smoothly and that you were happy with the service provided. We appreciate your kind words and feedback.
Reply from CitySprint - Bristol
We appreciate you taking the time to share your positive experience. We're glad to hear that you had a great interaction with our courier team.
Friendly and helpful
Friendly and helpful, carried our delivery up the drive which I wouldn’t have been able to manage.
Thank you!
May 2, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We're so glad to hear that you had a positive experience and that our driver was able to help you out. We appreciate your kind words and look forward to delivering for you again in the future.
Delivery on time
Delivery on time, very pleasant and polite driver (BL23)
May 2, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that your delivery was on time and that you had a positive experience with our driver. We appreciate your kind words.
Reply from CitySprint - Bristol
Thank you for your kind words. We appreciate your positive feedback and are glad you found our service helpful and timely.
Very efficient
Very efficient, friendly and quickly delivered everything by BL23.
May 1, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear about your positive experience and appreciate your kind words about our team. We look forward to delivering for you again in the future.
Rob was brilliant! went the extra to help!
Rob was brilliant, happily agreed to take the 14 bags of Ballast around the back to my garden instead of just leaving them on the front pathway. Delivered on time. Very polite and helpful
April 29, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We're delighted to hear about your positive experience. We appreciate your kind words about our delivery team and their commitment to providing excellent service.
Very friendly & helpful driver
Very friendly & helpful driver. Stacked manure bags in just the right place.
Ref: BL04.
April 29, 2025
Unprompted review
Reply from CitySprint - Bristol
We're thrilled to hear about your positive experience. It's wonderful to know that our driver provided excellent service and went the extra mile to ensure your satisfaction. We appreciate your kind words and will share your feedback with our team.
First class service
First class service from Bloy who has been such a great help with my (frequent!) compost deliveries. Many thanks. ⭐️⭐️⭐️⭐️⭐️
April 23, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We're delighted to hear you've had such a positive experience with our service. We appreciate your kind words and look forward to delivering for you again in the future.
Delivery on time, driver helpful
Delivery on time. The driver was helpful and put the items where we wanted them at the front of the house and even offered to take them around to the rear garden.
April 21, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that your delivery went smoothly and that the driver was so helpful. We appreciate your kind words and look forward to delivering for you again in the future.
This was one of the easiest deliveries…
This was one of the easiest deliveries I've had. The app actually worked and I could see where the driver was.
The driver BL 23 was quic, efficient and polite. He unloaded and left the delivery where I asked him to.
April 21, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our service. We appreciate your feedback and are glad that the app worked well for you. We strive to provide our customers with a smooth and efficient delivery experience.
BL04
Rob is always very helpful and cheerful every time we see him doing our deliveries.
Highly recommended
April 1, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear about your positive experience and appreciate your kind words. We are glad you find our service helpful and cheerful.
Polite and helpful
Rob the delivery driver was polite and very helpful and unloaded where needed.
April 15, 2025
Unprompted review
Reply from CitySprint - Bristol
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our delivery driver. We appreciate your kind words and will share your feedback with the team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.