Excellent delivery, really friendly and helpful. Actually read our door sign, rang bell and came into communal flat hall which makes a nice change, most drivers just dump deliveries outside main bott... See more
Company replied
Location
Switch locationUnit 18 City Business Park, Easton Road, BS5 0SP Bristol, England, GB
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See what reviewers are saying
Gareth (PA01) is very friendly, efficient and trust worthy. He comes into our office discretly to collect the out going medical records and give us our delivery. He manages this without disturbing a... See more
Company replied
The delivery driver was amazing!! It's a building site, without a proper address yet with royal mail, and he managed to find his way in and find my caravan in the pouring rain. Very friendly and hel... See more
Company replied
I had excellent experience with the city link driver, Kay - PL81. The service was outstanding, she was polite, professional and friendly. She placed my materials exactly where I wanted them. It’s no... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 18 City Business Park, Easton Road, BS5 0SP, Bristol, England, United Kingdom
- 01179 555566
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delivered on time on to my drive with a…
Delivered on time on to my drive with a friendly driver Many thanks BL23
September 17, 2025
Unprompted review
Reply from CitySprint - Bristol
We appreciate you taking the time to leave us a review. We're happy to hear that your delivery arrived on time with a friendly driver.
Quick delivery
Quick delivery, good updates. Very polite and helpful delivery man
September 16, 2025
Unprompted review
Reply from CitySprint - Bristol
We appreciate you sharing your delivery experience! We're so glad to hear that our service was quick, helpful, and polite.
Friendly helpful courier
Friendly helpful courier . Delivered on time as advised. Great service
September 15, 2025
Unprompted review
Reply from CitySprint - Bristol
We appreciate you taking the time to leave us a review. We're happy to hear that our courier was helpful and friendly and delivered on time.
BL04 was amazing at her job
BL04 was amazing at her job. Sorry I didnt ask her name, she was so proactive and friendly. I ordered a really heavy composite shed and she found a way to actually get it onto the sack truck and to the back garden which was nothing short of a miracle given how heavy it was. Also in the pouring rain. A credit to City sprint
September 11, 2025
Unprompted review
Reply from CitySprint - Bristol
We're happy to hear that you had such a positive experience! We appreciate you acknowledging our team member's proactive and friendly service in challenging conditions. It's great to know their efforts made such a difference to your delivery. Thank you for your feedback.
Courier BL04 has delivered my goods…
Courier BL04 has delivered my goods twice now. She is fabulous so polite and helpful couldn't ask for a better person to come Thank you 😊
September 10, 2025
Unprompted review
Reply from CitySprint - Bristol
We're so happy to hear that you had a positive experience with our delivery service. It's great to know that the courier was so helpful and polite. Thank you for your kind feedback!
Fabulous Service
This has got to be the best courier service I have had experience of. Courier BL04 was just so courteous and helpful from start to finish and his communications were second to none. I can’t recommend too highly!
September 9, 2025
Unprompted review
Reply from CitySprint - Bristol
We're happy to hear that you had such a positive experience with our service. It's wonderful to know that the courier was courteous and helpful, and that their communication was excellent. Thank you for your high recommendation!
Reply from CitySprint - Bristol
We appreciate your feedback and are so glad to know our courier was friendly and polite. We look forward to serving you again.
Great delivery
Great delivery, very polite driver who made effort to make sure my delivery was safely placed in a space I’d asked him to put them (panelling packs).
September 6, 2025
Unprompted review
Reply from CitySprint - Bristol
We appreciate you taking the time to leave us a review. We're happy to hear that our driver was polite and ensured your delivery was placed safely in your desired location.
Not trust worthy in my experience.
Trash. In one word.
Delivery from wickes was missing gravel. Driver said wickes didn't pit it on van. Signed for goods. Wickes said they did put it on van, and didn't believe me. Because driver got me to sign it as delivered unbeknownst to me. My security camera showed he was a liar. So on my next wickes delivery the same companies drivers took my slabs, concrete edging and reordered gravel and blocked my delivery, and blocked me being able to view the tracking like others have said. They then refused to update me. And kept all my goods until the 26th claiming wickes didn't give it to them to deliver.
I went to wickes in person today. Manager showed me they did not log the date 26th in the system. After I showed her footage of them at my house on the 26th August. She watched the footage. And was as confused as I have been as to why they lied about delivery date. While items are going missing. And putting updates of wickes is responsible. While not notifying wicks. They are crooked to the core if you ask me. Attitudes, stealing customers good. Being vindictive with subsequent orders and telling lies about deliveries. Just because secitiry footage caught thr man out. The other men clearly are getting revenge for their Co worker.who stole the gravel and got caught lying. So now are purposely fouling up my deliveries and not updating tracking and changing the job number so it doesn't match. Disgrace. All I did was want some building stuff for DIY. Been polite all the way with them. Despite the bad treatment. You can't expect customers to just let items go missing and not chase it up or question why it's missing when no one at wickes knows why. Wickes need to change from city sprint. They didn't update me about Mt direct phone complaint. Just made sure I couldn't get any orders on time, and lied to wickes about doing it. This is a genuine review. I am not happy about the needless poor treatment I received by city sprint drivers who delivered my orders from wickes. No soil for my beds went missing just building supplies. Go figure. To add i gave wickes all video footage of deliveries. You can request it all from them.
August 26, 2025
Unprompted review
Reply from CitySprint - Bristol
I am sorry to hear that our service wasn't as expected. We have reached out for some additional information so that we can look into this further for you. We will be in touch directly with an update.
Very polite and efficient
Very polite and efficient. Placed items exactly where he was asked.
Courier was BL23
August 27, 2025
Unprompted review
Fantastic service
The courier is fantastic so polite and well mannered. I have used this service a few times now and it is the best service I have ever used .Always on time .my courier today was BL23. Keep up the good work
August 25, 2025
Unprompted review
Reply from CitySprint - Bristol
We appreciate you taking the time to leave us such a complimentary review. We're happy to hear that you find our service to be the best you have ever used and that our couriers are always on time.
Reply from CitySprint - Bristol
We're happy to hear that you found our service to be polite and fast. Thank you for this very kind feedback; we appreciate it.
Excellent customer service
Excellent customer service
Polite and friendly
Brought right to my door
This guy is the best
BL23
August 21, 2025
Unprompted review
Arrived on time,driver was very polite…
Arrived on time,driver was very polite and helpful items were in perfect condition.Thank you.
August 20, 2025
Unprompted review
Reply from CitySprint - Bristol
We're happy to hear that our service met your expectations with timely delivery, a polite driver, and items in perfect condition. Thank you for your positive feedback!
Fantastic service
Fantastic service. Great driver ( BL04) she went above and beyond to deliver exactly where we wanted the items.
August 14, 2025
Unprompted review
Great delivery
Great delivery, on time and carried on for me. Good communication.
August 8, 2025
Unprompted review
Courier was excellent
Courier (BL04) was excellent. Arrived early in the delivery slot, friendly, and very happy to help me move the heavy delivery around!
August 6, 2025
Unprompted review
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