as always great experience, easy to book online, easy contact with advisors to help you choose the best option, always on time, easy tracking system plus this time driver Calvin (ED18) who went far be... See more
Company replied
Location
Switch locationUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
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See what reviewers are saying
The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... See more
Company replied
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... See more
Company replied
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, United Kingdom
- 0131 4531800
4.8
Excellent
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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An ideal courier experience
Barry (ED11) was polite, extremely helpful and really went the extra mile to deliver awkward building materials in poor weather. It was very much appreciated.
May 29, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for your review. We are delighted to hear that our service was helpful and efficient, especially given the challenging conditions. We appreciate your feedback and look forward to assisting you again.
Polite gentleman delivered just now
Polite gentleman delivered just now, bang on time. 5 Star
May 31, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We are happy to hear that our delivery was on time and the service was satisfactory. Thank you for your positive feedback and kind words!
Courier Barry (ED11)
Barry (ED11) was really friendly, respectful and efficient with our delivery.
He arrived in the a lotted time.
May 30, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We appreciate you taking the time to share your positive experience. We're happy to hear that our delivery service was friendly and efficient for you.
Barry (ED 11) delivers
Barry (ED 11) delivered to my doorstep within 30 minutes of picking up from Wickes. Friendly guy who was careful with the packages he was delivering. Couldn't ask for more.
May 16, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We're happy to hear that your delivery arrived quickly and safely. We appreciate your positive feedback!
Friendly efficient service from my…
Friendly efficient service from my usual delivery driver
May 21, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We appreciate your kind words! We're so glad to hear you had a positive experience. We appreciate you taking the time to share your feedback.
Excellent.
Delivery was fast and professional and delivery guy was friendly and polite.
May 21, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for your review. We're happy to hear that your delivery was fast and professional and that our delivery person was friendly and polite.
First Class Delivery Service
Barry from CitySprint Edinburgh arrived on time and was polite and helpful putting the delivery in the garage.
May 20, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for your review. We're happy to hear that our delivery person was helpful and on time. We appreciate your feedback and look forward to assisting you in the future.
Great job Barry 👍🏼 EH11 💯
Barry from CitySprint Edinburgh EH11 is an absolute legend of a delivery driver! Delivers my Wicks order gets the job done 👍🏼 polite and friendly and always with a smile. Best delivery service. Thank you Barry 👌🏼💯
May 20, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We appreciate you taking the time to leave us a review. We're so happy to hear that you had a positive experience with our delivery service. We appreciate you recognising the courier's professionalism and friendliness. We look forward to serving you again.
Friendly and polite
Arrived on time
Asked me where to put the items
Friendly and polite
Will use and recommend this service again
5 stars to Mr E Barry
May 16, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and are glad you found our team friendly and helpful. We look forward to serving you again in the future.
Great Edinburgh Service
The courier was very helpful - He carried the 6 bags of compost to the back garden. He was very professional and efficient. This was an 8 AM delivery - I was impressed with his manner and cheerfulness as he kindly carried the compost bags to the back garden.
May 16, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We're delighted to hear about your positive experience with our courier. It's wonderful to know that he went above and beyond to ensure a smooth delivery, even carrying the compost bags to your back garden. We appreciate your kind words about his professionalism and cheerfulness, especially so early in the morning. We're proud to have such dedicated couriers on our team.
Great service
Prompt, efficient delivery. Pleasant driver. Great service.
May 14, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're happy to hear you had a positive experience with our delivery service. We strive to provide excellent service and appreciate your kind words about our driver.
Very good service overall
Well informed when the delivery would take place, clear visible tracking of the order, arrived as announced and then the driver delivered it to a convenient place with a smile.
May 13, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with your delivery experience. We strive to provide our customers with a smooth and enjoyable delivery experience, and we are glad that you were satisfied.
Barry was very polite and helped with…
Barry was very polite and helped with dropping the delivery where it was easy for me to access. Very pleasant fellow!!!!
May 13, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with our service. We appreciate your kind words about our driver. We look forward to delivering for you again in the future.
First home delivery order from Wickes
First home delivery order from Wickes. Updates on my delivery by Citysprint were frequent and accurate.
Barry who delivered the order was lovely and a real credit to City Sprint.
May 13, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with your first home delivery order.
We appreciate your kind words about Barry and are glad that you found the delivery updates to be helpful. We strive to provide our customers with a seamless and enjoyable delivery experience.
Superb delivery driver
Superb delivery driver, beyond helpful!
Was on time but was the driver remembering where materials get delivered and polite and helpful, they are a standout driver (ED11)
It’s this service that makes me keep using the same supplier for materials it’s that simple…
May 7, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are thrilled to hear about your positive experience and appreciate you highlighting the exceptional service provided by our delivery driver.
We strive to provide our customers with the best possible service and it is wonderful to know that our drivers are making a positive impact. We will certainly pass your feedback on to the team.
The communication was good and delivery…
The communication was good and delivery was on time. The driver, Barry, was cheery and helpful. Can't fault the service.
May 10, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words about our driver. We look forward to delivering for you again in the future.
Barry the driver was excellent
May 9, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We're delighted to hear that you had a positive experience with Barry. We appreciate your kind words and will share your feedback with him.
Delivery driver was great and within timescales.
The package was delivered early on in the time slot which was great. Barry was very helpful and friendly. He took the package to the rear of my daughter's property without any issue at all. Great service.
May 9, 2025
Unprompted review
Reply from CitySprint - Edinburgh
Thank you for taking the time to leave us a review. We are delighted to hear that your package was delivered early and that you found the delivery driver to be helpful and friendly. We appreciate your kind words and are glad to hear that you were happy with the service provided.
I get regular deliveries from Wickes…
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers for Edinburgh. Barry is always helpful and polite. Service with a smile. He’s a great ambassador for City Sprint ands ensures my deliveries are a pleasant experience. Especially as it’s usually heavy gravel bags as I buy some every few weeks as I can’t afford to do it all in one go to make my garden low maintenance. Well done Barry. Well done City Sprint.
May 9, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We are so pleased to hear about your positive experience with our delivery service. It's wonderful to know that you find our tracking system helpful and that you appreciate the quality of our deliveries.
We are particularly delighted to hear about your interactions with Barry. It's clear that he goes above and beyond to provide excellent customer service, and we are proud to have him as part of our team. We will be sure to pass on your kind words to him.
Excellent service
This is the second delivery I have received with the same driver. He was so helpful and put the order into my back garden saving me from carrying heavy bags from the front to the bag. He was also very friendly. It was delivered by ED 11
May 7, 2025
Unprompted review
Reply from CitySprint - Edinburgh
We're so glad to hear about your positive experience with our delivery driver. It sounds like they went above and beyond to make your delivery as smooth and convenient as possible. We appreciate you taking the time to share your feedback, and we'll be sure to pass along your kind words to the team.
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