LT58 The delivery was prompt, very friendly, and handled my package with care. They communicated clearly and made sure everything was delivered safely. Overall, a great experience that made the wh... See more
Company replied
Unit 1 City Business Park, Works Road, SG6 1FH Letchworth, Hertfordshire, GB
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LT58 The delivery was prompt, very friendly, and handled my package with care. They communicated clearly and made sure everything was delivered safely. Overall, a great experience that made the wh... See more
Company replied
What a polite driver and exceptional service. Driver Code - LT50 from Letchworth Service Centre. He is a very good asset for your company.
Company replied
The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package. He realised it was an item that could potentially get scratch... See more
Company replied
A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging... See more
Company replied
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Unit 1 City Business Park, Works Road, SG6 1FH, Letchworth, Hertfordshire, United Kingdom
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Today we had Simon Hughes deliver the surgery’s medical notes. He is always very helpful and a bright spirit. He has never been rude and is always very cheerful when speaking to members of staff. Never complains and is always happy to answer questions.

Reply from CitySprint - Letchworth

Reply from CitySprint - Letchworth
Great service from Simon! He was very friendly and he already had the info about what to pick up and where it should go. I'm only pointing that as a positive because I've had couriers that almost sounded like they are scamming me because they didn't know what they are picking up...

Reply from CitySprint - Letchworth
Simon is always cheerful when he comes in to our office. He gets the deliveries done efficiently with a smile

Reply from CitySprint - Letchworth

Reply from CitySprint - Letchworth
Simon was prompt and courteous in his delivery.

Reply from CitySprint - Letchworth
Simon he’s professional and he always help full
Short notice we give calls he always says okay
M Jama
Vicalink
Rickmansworth

Reply from CitySprint - Letchworth
Prompt, efficient, polite and helpful delivery today from CitySprint (Simon).

Reply from CitySprint - Letchworth
great service and great customer service.
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