CitySprint - Letchworth Reviews 

197
TrustScore 5 out of 5

4.9

Unit 1 City Business Park, Works Road, SG6 1FH Letchworth, Hertfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

LT58 The delivery was prompt, very friendly, and handled my package with care. They communicated clearly and made sure everything was delivered safely. Overall, a great experience that made the wh... See more

Company replied

Rated 5 out of 5 stars

What a polite driver and exceptional service. Driver Code - LT50 from Letchworth Service Centre. He is a very good asset for your company.

Company replied

Rated 5 out of 5 stars

The gentleman who turned up to collect the parcel was polite, courteous, patient and was actually really careful with the package. He realised it was an item that could potentially get scratch... See more

Company replied

Rated 5 out of 5 stars

A really helpful guy called Colin (PY72) came today for a pick up. We had forgotten the item was being picked up, but to Colin it was not a problem. He said he always carries spare tape and packaging... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 1 City Business Park, Works Road, SG6 1FH, Letchworth, Hertfordshire, United Kingdom

  • 01462 483583

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(197)

2,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Today we had Simon Hughes deliver the…

Today we had Simon Hughes deliver the surgery’s medical notes. He is always very helpful and a bright spirit. He has never been rude and is always very cheerful when speaking to members of staff. Never complains and is always happy to answer questions.

June 16, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good Afternoon,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

Very good vey fast

June 16, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good Afternoon,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Shane

Rated 5 out of 5 stars

Efficient

Very polite, friendly and professional.

June 16, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good Afternoon,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Shane

Rated 5 out of 5 stars

Great service from Simon

Great service from Simon! He was very friendly and he already had the info about what to pick up and where it should go. I'm only pointing that as a positive because I've had couriers that almost sounded like they are scamming me because they didn't know what they are picking up...

April 28, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good morning Martin,

Thank you for taking the time to leave us a review, we are pleased to hear of your experience.

We look forward to delivering for you again in the future.

Kind regards,

Chris.

Rated 5 out of 5 stars

Simon is always cheerful when he comes…

Simon is always cheerful when he comes in to our office. He gets the deliveries done efficiently with a smile

April 27, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good afternoon Danielle,

Thank you for taking the time to leave us a review, we are pleased to hear of your experience.

We look forward to delivering for you again in the future.

Kind regards,

Chris.

Rated 5 out of 5 stars

Simon has been brilliant!

April 25, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good Afternoon Sebastian,

Thank you for taking the time to leave us a review, we are pleased to hear of your experience.

We look forward to delivering for you again in the future.

Kind regards,
Shane

Rated 5 out of 5 stars

Simon

Simon was very helpful and polite

April 11, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good afternoon Alec,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.

Kind regards,

Rated 5 out of 5 stars

Simon was prompt and courteous in his…

Simon was prompt and courteous in his delivery.

April 6, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Many thanks,

Shane

Rated 5 out of 5 stars

Simon he’s professional and he always…

Simon he’s professional and he always help full
Short notice we give calls he always says okay
M Jama
Vicalink
Rickmansworth

April 1, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.

Kind regards,

Lucie

Rated 5 out of 5 stars

10/10

10/10

Great service

April 1, 2022
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good afternoon Rory,

Thank you for taking you time to leave a review, I am delighted to hear of your experience and we look forward to working with you again in the near future.

Kind regards,

Chris.

Rated 5 out of 5 stars

Good delivery service

Prompt, efficient, polite and helpful delivery today from CitySprint (Simon).

August 20, 2021
Unprompted review
CitySprint - Letchworth logo

Reply from CitySprint - Letchworth

Good Afternoon Sarah,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Shane

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