CitySprint - Manchester Reviews 

1,211
TrustScore 5 out of 5

5.0

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Had a delivery today. Very reliable company driver was MO54 DUNCAN who was very polite and helpful. Kept well informed before delivering. Shop at Wickes a lot because delivering company are so good a... See more

Company replied

Rated 5 out of 5 stars

Delivery by driver M039 was excellent, within the time frame also text with tracking map and number of deliveries before you. Driver was very polite and helpful.

Company replied

Rated 5 out of 5 stars

Courier M039 was extremely helpful and carried my delivery of 600l of garden bark into the back garden for me. He was polite and friendly.

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,211)

2,730 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Courier M039 was extremely helpful and carried my delivery of 600l of garden bark into the back garden for me. He was polite and friendly.

July 23, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear your courier was extremely helpful and carried your delivery into the back garden for you. We appreciate your kind words about their politeness and friendliness!

Rated 5 out of 5 stars

Delivery by driver M039 was excellent

Delivery by driver M039 was excellent, within the time frame also text with tracking map and number of deliveries before you. Driver was very polite and helpful.

July 22, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so pleased to hear that your delivery was excellent and within the timeframe. We appreciate your kind words about the driver's politeness and helpfulness!

Rated 5 out of 5 stars

Brilliant communication and helpful delivery driver

⭐⭐⭐⭐⭐

Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exactly where the driver was, and even how many deliveries were ahead of mine, which was really helpful.

Driver M039 went above and beyond. He was friendly, helpful, and kindly carried all of the wood around the back of my house and into the garden without any hesitation. He arrived within the allocated delivery time slot, making the whole process smooth and stress-free.

An excellent experience all round. I wouldn’t hesitate to use CitySprint again. Highly recommended!

July 21, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are so pleased to hear about your excellent experience with our service. We truly appreciate your kind words regarding our communication and the real-time tracking features, as we strive to make every delivery as transparent and convenient as possible. It is wonderful to know that our driver went above and beyond, and we are glad they could make the process smooth and stress-free for you. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Had a delivery today

Had a delivery today. Very reliable company driver was MO54 DUNCAN who was very polite and helpful. Kept well informed before delivering. Shop at Wickes a lot because delivering company are so good and not too expensive.

July 21, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy to hear about your excellent experience with our delivery service! We appreciate you sharing your positive feedback regarding the driver's politeness and helpfulness, and that you were well-informed before delivery.

Rated 5 out of 5 stars

The driver was very helpful

The driver was very helpful and friendly. M039

July 20, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are so pleased to hear that our driver was helpful and friendly. Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Delivery at expected time .

Delivery at expected time .. delivered to exact location

July 6, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're glad to hear your delivery arrived as expected and at the correct location. We appreciate your feedback.

Rated 5 out of 5 stars

Great positive chap - deliverd by M039

Great positive chap. Helped placed the fence in the garden. Great service.

June 27, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're delighted to hear that our team member was helpful and provided great service by assisting with your fence. We appreciate your positive feedback!

Rated 5 out of 5 stars

Fantastic professional service

Fantastic professional service, very reliable. Highly recommended

July 2, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear that our service was professional and reliable. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Large parcel delivered by driver M039

Large parcel delivered by driver M039. He was courteous and helpful. Deliver on time and wiithout any issues.

June 25, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear your large parcel was delivered on time and without issues. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very friendly driver

Very friendly driver. He brought the goods right into my garden down a steep drive and unloaded them where I asked.

June 24, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're delighted to hear our driver was friendly and went the extra mile to place your goods where you needed them. We appreciate your positive feedback!

Rated 5 out of 5 stars

The courier who delivered my parcel…

The courier who delivered my parcel this morning was super friendly, polite, and professional, making the delivery a genuinely pleasant experience. Courier : M039

June 24, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're delighted to hear our courier provided such a friendly, polite, and professional delivery experience. Thank you for your kind feedback!

Rated 5 out of 5 stars

On time and helped me bring it round…

On time and helped me bring it round the back. He was a very nice chap

June 23, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're glad our delivery was on time and our team member was helpful. We appreciate your feedback!

Rated 5 out of 5 stars

Outstanding delivery!

The courier M039 was very polite and professional! He delivered our Wickes order in a respectful manner and was very efficient!

June 22, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear our courier was polite, professional, and efficient. We appreciate your positive feedback on the respectful delivery!

Rated 5 out of 5 stars

Great experience

The driver was very helpful and he went above and beyond in carrying 7 bags of soil and compost up the steps at the front of my house without complsint.

June 22, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear our driver was helpful and went above and beyond with your delivery. We appreciate your positive feedback.

Rated 5 out of 5 stars

Pleasant man delivered my radiator in…

Pleasant man delivered my radiator in very considerate manner
Thank you very much
Makes a difference
🌟🌟🌟🌟🌟M039

June 19, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear our delivery service made a positive difference for you. Thank you for your kind words!

Rated 5 out of 5 stars

Well within the delivery window

Well within the delivery window. Polite and pleasant guy. M039

June 19, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear your delivery was timely and pleasant. Thank you for your kind words!

Rated 5 out of 5 stars

The gentleman helped me bring bags of…

The gentleman helped me bring bags of gravel to the back garden.. I don’t have a back gate so had to bring them through the house to the back garden, which was an absolutely lovely thing for him to do. The courier was M039 thank you so much

June 17, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are so pleased to hear about the excellent service you received from our courier, M039. We truly appreciate you sharing your positive experience with us.

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