CitySprint - Manchester Reviews 1,176

TrustScore 5 out of 5

5.0

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

Very professional. I didn’t have to help at all. The driver said he would knock when he had finished unloading for a signature. Brilliant service MO39

Company replied

Rated 5 out of 5 stars

Big shoutout to the lovely Sohail (M101) who delivered my tiles today! He was friendly, professional, and handled everything with real care. Delivery was smooth, right on time, and he made the whole e... See more

Company replied

Rated 5 out of 5 stars

Very friendly driver and perfect handover of the items ordered, was very respectful and easy to converse with, thank you for your service M039

Company replied

Rated 5 out of 5 stars

Arrived on time. Professional in his field. Unloading was very fast.+++ The couriet who delivered my parcel today was M039.

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Very professional

Very professional. I didn’t have to help at all. The driver said he would knock when he had finished unloading for a signature. Brilliant service MO39

June 2, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy to hear you had such a professional experience and appreciated our driver's service. Thank you for your kind words!

Rated 5 out of 5 stars

Great Courier

Courier was extremely polite and helpful.

May 30, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're glad our courier was polite and helpful! We appreciate your feedback.

Rated 5 out of 5 stars

Friendly driver - M039

Very friendly driver and perfect handover of the items ordered, was very respectful and easy to converse with, thank you for your service M039

May 30, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear our driver was friendly, respectful, and that you had a perfect handover. We appreciate your kind words!

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Professional in his field. Unloading was very fast.+++
The couriet who delivered my parcel today was M039.

May 29, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're delighted to hear about your positive delivery experience! We appreciate you acknowledging our courier's professionalism and efficiency.

Rated 5 out of 5 stars

Man who’ve dropped it off was friendly…

Man who’ve dropped it off was friendly and helped me take the panels to the back garden.

M039 was his number

May 28, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are so glad to hear our colleague provided excellent service and helped you with the panels. We appreciate your kind words!

Rated 5 out of 5 stars

Great service ,delivered on time by a…

Great service ,delivered on time by a nice gentleman.nothing was to much trouble.His no was M039

May 28, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear your delivery was on time and that our service was excellent. We appreciate your positive feedback!

Rated 5 out of 5 stars

Miel schail is a valued member of your…

Miel schail is a valued member of your courier team, very polite and helpful and great service

May 20, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear our courier was polite and helpful, providing great service! We appreciate your positive feedback.

Rated 5 out of 5 stars

Great garden DIY

Today, Tom Milid,he delivered to me my 1st time of shopping with wicks, very helpful, well matured and happy chappie, 100% great asset to your company 😀

May 13, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that your first shopping experience was great! It's wonderful to know that the team member was helpful. We appreciate your positive feedback!

Rated 5 out of 5 stars

MO39 from Manchester Service Centre at…

MO39 from Manchester Service Centre at CitySprint delivered my purchase. He was punctual, respectful and did a thoroughly professional job. 5 star courier!

May 9, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the courier was punctual and respectful. We appreciate your positive feedback regarding the delivery service; it means a lot to us.

Rated 5 out of 5 stars

Excellent courier!

The delivery was within the time window, the courier was friendly and very professional asking the best place to leave the large items in my order. Can’t fault the guy M039

May 9, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the delivery was within the expected time! We appreciate your positive feedback regarding the courier's friendly and professional service in asking the best place to leave your items.

Rated 1 out of 5 stars

Useless Company 0 stars

As others have mentioned this is a terrible, terrible company. Almost the worst delivery service ever, slightly better than DHL.

Let me explain, we had tiles delivered.

When I asked for tiles to be left around the back the delivery driver flatly refused and basically told me where he would leave them.

Extremely unfriendly and unhelpful delivery driver.

Dissatisfied to say the least - for any company using these guys as your delivery, I would suggest you don’t you’re really letting yourselves down.

May 6, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We appreciate you sharing your delivery experience. We're sorry to hear the driver was unhelpful and didn't meet your expectations regarding the tile placement. We'll address this to improve our service. We have also reached out to you privately to get some more details about the job you have referred to, so that we can investigate the failings. Thanks for your feedback.

Rated 5 out of 5 stars

Great polite service

MLol Sohail was on time with the delivery, he was polite, courteous and helpful and put the goods where i requested 😉.

May 6, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that our delivery driver was on time, polite, courteous, and helpful and placed your goods where you needed them. We appreciate your positive feedback!

Rated 5 out of 5 stars

Extremely polite and willing to assist…

Extremely polite and willing to assist and put the materials where I wanted.
Excellent service everytime ive had deliveries.

May 5, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that our delivery was excellent, and our driver was polite and willing to assist you by placing the materials where you wanted them.

Rated 5 out of 5 stars

My parcel was delivered by M039 today

My parcel was delivered by M039 today, lovely and polite man, he also brought the item in for me as it was big.
Thank you.

May 4, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that our delivery driver was lovely and polite and brought the large item inside for you. We appreciate you taking the time to share your positive feedback!

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