CitySprint - Manchester Reviews 

1,238
TrustScore 5 out of 5

4.9

Unit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB


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Rated 5 out of 5 stars

Order arrived in the time frame but sooner than I expected, which was good. The driver carried the boards around the side of the house for me, everything in good order, pleasant driver, nice and polit... See more

Company replied

Rated 5 out of 5 stars

Arrived in perfect time and the driver was very helpful. He made sure my flooring was placed in a convenient place. The courier who delivered my parcel was M039 from the Manchster Service Centre.

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more

Company replied

Rated 5 out of 5 stars

Delivery was very prompt, at the earliest point in the time slot. The delivery driver (M039) from Manchester Service Centre was polite, friendly and happy. A very good experience. Thanks very much!

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom

  • 0161 8779348

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,238)

2,768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The delivery man was exceptionally…

The delivery man was exceptionally friendly and helpful.

June 3, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy our delivery driver was friendly and helpful! We appreciate your positive feedback very much.

Rated 5 out of 5 stars

Everything was great thanks very…

Everything was great thanks very friendly service from M039 THANKS EXPLAIN that part off my order is split which is fine thanks

June 3, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad you had a great experience and appreciated the friendly service! We hope you enjoy your order.

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Driver was polite and helpful.
Text messages and tracking map enabled me to plan my morning.

June 3, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're glad to hear your delivery was on time and our driver provided polite, helpful service. We appreciate your feedback!

Rated 5 out of 5 stars

Very professional

Very professional. I didn’t have to help at all. The driver said he would knock when he had finished unloading for a signature. Brilliant service MO39

June 2, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so happy to hear you had such a professional experience and appreciated our driver's service. Thank you for your kind words!

Rated 5 out of 5 stars

Great Courier

Courier was extremely polite and helpful.

May 30, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're glad our courier was polite and helpful! We appreciate your feedback.

Rated 5 out of 5 stars

Friendly driver - M039

Very friendly driver and perfect handover of the items ordered, was very respectful and easy to converse with, thank you for your service M039

May 30, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear our driver was friendly, respectful, and that you had a perfect handover. We appreciate your kind words!

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Professional in his field. Unloading was very fast.+++
The couriet who delivered my parcel today was M039.

May 29, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're delighted to hear about your positive delivery experience! We appreciate you acknowledging our courier's professionalism and efficiency.

Rated 5 out of 5 stars

Man who’ve dropped it off was friendly…

Man who’ve dropped it off was friendly and helped me take the panels to the back garden.

M039 was his number

May 28, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We are so glad to hear our colleague provided excellent service and helped you with the panels. We appreciate your kind words!

Rated 5 out of 5 stars

Great service ,delivered on time by a…

Great service ,delivered on time by a nice gentleman.nothing was to much trouble.His no was M039

May 28, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're so glad to hear your delivery was on time and that our service was excellent. We appreciate your positive feedback!

Rated 5 out of 5 stars

Miel schail is a valued member of your…

Miel schail is a valued member of your courier team, very polite and helpful and great service

May 20, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear our courier was polite and helpful, providing great service! We appreciate your positive feedback.

Rated 5 out of 5 stars

Great garden DIY

Today, Tom Milid,he delivered to me my 1st time of shopping with wicks, very helpful, well matured and happy chappie, 100% great asset to your company 😀

May 13, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that your first shopping experience was great! It's wonderful to know that the team member was helpful. We appreciate your positive feedback!

Rated 5 out of 5 stars

MO39 from Manchester Service Centre at…

MO39 from Manchester Service Centre at CitySprint delivered my purchase. He was punctual, respectful and did a thoroughly professional job. 5 star courier!

May 9, 2026
Unprompted review
CitySprint - Manchester logo

Reply from CitySprint - Manchester

We're happy to hear that the courier was punctual and respectful. We appreciate your positive feedback regarding the delivery service; it means a lot to us.

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