CitySprint - Milton Keynes Reviews 

138
TrustScore 4.5 out of 5

4.5

Tanners Drive 48, MK14 5BW Blakelands, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

So far we are happy with the service and service quality of Citysprint. We use they service every week and majority of the time it goes without any issue what so ever. Occasionally there are bits and... See more

Company replied

Rated 5 out of 5 stars

Delivery of tiles. Firstly, the delivery was 3 days earlier than expected, which was good. Secondly, the delivery man/courier was very pleasant, asked me where I wanted them put, as I wasn’t expecting... See more

Company replied

Rated 5 out of 5 stars

What a lovely delivery by a gentleman of nearly my own age who was polite and had his wife as driver what a team I only wish all my deliverys were that easy and pleasant. Reversed in and with my help... See more

Company replied

Rated 5 out of 5 stars

Today MK60 from CitySprint delivered some fence panels from Wickes. This was the best delivery I have ever received. The driver and colleague were both friendly, helpful and efficient. The delivery wa... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Tanners Drive 48, MK14 5BW, Blakelands, England, United Kingdom

  • 01908 565404

4.5

Excellent

TrustScore 4.5 out of 5

138 reviews

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1-star

No recent history of asking for reviews

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4.5

All reviews

(138)

2,700 reviews in the last 12 months

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Rated 1 out of 5 stars

Large expensive order not delivered

I had an expensive order of large materials on order. Driver shows up an hour late with none of my items on his van. He said he will be back in a hour and I'm still waiting!
The following day the order gets signed off as delivered and I still have nothing to show for it. After explaining to Customer service what has happened they just right back it says your order is complete… no investigation and no help what so ever.
I have contacted the supplier who say delivery is tomorrow after wasting 3 days waiting in let’s see what happens.

April 4, 2026
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

We regret to hear about the delivery issues. We know that waiting for a delivery can be frustrating, especially with large orders. We'll now request more information separately. This will allow us look into what happened with your delivery and how we can prevent this from happening again. We appreciate your feedback.

Rated 1 out of 5 stars

My company paid for international…

My company paid for international express and 5 days later still waiting for delivery.
Now I have the fun of trying to get the parcel returned as I will be returning home before it turns up. Wish me luck.

July 14, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Thank you for taking the time to leave us a review. I am sorry to hear that your experience was not as expected. I have requested some additional information so that I can review the issues that occurred. Many thanks, Daniel.

Rated 5 out of 5 stars

Delivery of tiles

Delivery of tiles. Firstly, the delivery was 3 days earlier than expected, which was good. Secondly, the delivery man/courier was very pleasant, asked me where I wanted them put, as I wasn’t expecting them today he helped me make space for them to go inside and stacked them neatly and out of the way. Fantastic service. Courier was Less MK39

April 22, 2025
Unprompted review
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Reply from CitySprint - Milton Keynes

We appreciate you taking the time to share your positive experience. We're thrilled to hear that your delivery arrived earlier than expected and that the courier went above and beyond to ensure a smooth and pleasant experience. We strive to provide exceptional service, and it's wonderful to know that our team met your expectations. We value your feedback and will continue to work hard to deliver excellent service to all our customers.

Rated 5 out of 5 stars

Gary was super helpful

Gary was super helpful! Ordered some wood from Jewson who were going to delay the delivery but Super Gary was called and helped me get it in good time! Highly recommended, what a thoroughly nice chap😁

March 26, 2025
Unprompted review
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Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Arrived on time

Arrived on time.
Quick and efficient delivery of bags of sand put in convenient place for me.
Thank you

March 12, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Les was a sound bloke

Les was a sound bloke, provided a quality service. Id give him a raise if im being honest.

February 24, 2025
Unprompted review
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Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Brilliant service,

Brilliant service,

February 21, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Milcho is a star delivery guy

Had a deliver from Wickes by you driver Milcho
He was outstanding
Friendly, courteous and so helpful

February 14, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Polite, helpful and on time. A pleasure to deal with. Thank you

February 14, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite

February 7, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning Paul,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Lewis.

Rated 5 out of 5 stars

Fantastic service

Fantastic service

February 7, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning Amy,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Lewis.

Rated 5 out of 5 stars

We often have the same driver from…

We often have the same driver from Bedford and he is so polite and so helpful.
Nothing is ever too much trouble. I wish all delivery drivers were like him.

February 6, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Another great delivery.

A fantastic delivery man. Always cheerful, polite, helpful and thoughtful. If every delivery driver were like this the world would be a better place!
Helpful to get a delivery time slot.

February 3, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Abi

Rated 5 out of 5 stars

Good communication bang on time and…

Good communication bang on time and delivery guys professional and polite

February 1, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Mk60

Mk60 Punctual, professional service. Arrived within the specified time slot and delivered items to a convenient place for me. Very helpful. Thank you.

January 30, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Excellent Service

Took a delivery today from Wickes, delivered by MK60 Citysprint. Delivery crew were courteous and helpful in placing the items where I requested. Excellent delivery service

January 30, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Abi

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly. Driver code mk60

January 28, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben.

Rated 5 out of 5 stars

Excellent service

Excellent service , very friendly and helpful will use again

January 28, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good morning James,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben.

Rated 5 out of 5 stars

Delivery ETA

Had contact the office over ETA of a delivery.
My circumstances were handle superbly & the driver jacek (NN161) was great aswell
Thank you all for understanding

January 28, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben.

Rated 5 out of 5 stars

BEST DELIVERY IN A LONG TIME

What a lovely delivery by a gentleman of nearly my own age who was polite and had his wife as driver what a team I only wish all my deliverys were that easy and pleasant. Reversed in and with my help placed my order exactly where I needed thank you Scotty Furzton

January 28, 2025
Unprompted review
CitySprint - Milton Keynes logo

Reply from CitySprint - Milton Keynes

Good afternoon Steven,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future. Many thanks and kindest regards,

Ben.

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