So far we are happy with the service and service quality of Citysprint. We use they service every week and majority of the time it goes without any issue what so ever. Occasionally there are bits and... See more
Company replied
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Delivery of tiles. Firstly, the delivery was 3 days earlier than expected, which was good. Secondly, the delivery man/courier was very pleasant, asked me where I wanted them put, as I wasn’t expecting... See more
Company replied
What a lovely delivery by a gentleman of nearly my own age who was polite and had his wife as driver what a team I only wish all my deliverys were that easy and pleasant. Reversed in and with my help... See more
Company replied
Today MK60 from CitySprint delivered some fence panels from Wickes. This was the best delivery I have ever received. The driver and colleague were both friendly, helpful and efficient. The delivery wa... See more
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Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Tanners Drive 48, MK14 5BW, Blakelands, England, United Kingdom
- 01908 565404
4.5
Excellent
138 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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On time
On time, very polite. Asked where I'd like the item placing. Can't fault at all.
January 5, 2024
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Kev,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
quick and easy no complaints
January 5, 2024
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Ollie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Jacek the driver was friendly, polite and helpful.
Jacek the driver was friendly, polite and helpful. He helped get all the gear off the van and into the house with a fun personality.
Citysprint sent an email stating the driver was on his way. As always, a great service from Citysprint, their drivers and Wickes who they were delivering for.
January 4, 2024
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Bert,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great service!
Jacek (NN61) the delivery driver was courteous, efficient and respectful. An excellent ambassador for the company. Many thanks.
December 8, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon,
Thank you for taking your time to leave a review. I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Reply from CitySprint - Milton Keynes
Good afternoon Tilly,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Milton Keynes
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Timely delivery by helpful
Timely delivery by helpful, polite and friendly staff
June 8, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning Alan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Milton Keynes
Good afternoon Steve,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Quick and helpful
June 6, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Jan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Very helpful & pleasant & came when…
Very helpful & pleasant & came when they said.
June 6, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Lesley,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Not great first impressions
UPDATED REVIEW: complaint resolved to my satisfaction, after speaking to their national customer care following the review.
End review: Extremely poor service from their local operations team, from not being kept updated, the awful experience with the driver. The national side with customer care and the booking experience was good. Would consider trying their services again in another area. 3 out of 5.
June 2, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning Charlotte,
Thank you for taking the time to leave us a review, I am sorry to read of your experience. Please kindly make contact with nationalcustomercare@citysprint.co.uk so we can look to resolve.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Delivery was on time and as forecasted
Delivery was on time and as forecasted. The delivery person was both polite and courteous, and identified himself and confirmed the contents of the delivery order.
June 2, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Liam
Efficient and helpful service
Delivery was made in the expected time slot. The delivery was of large heavy bags and the courier (MK60) carried it to our requested place, which was much appreciated.
May 3, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning Debbie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Milton Keynes
Good afternoon Adrian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
I use citySprint often over last 3…
I use citySprint often over last 3 years, always the same very polite helpful courier MK60 from the Milton Keynes centre would highly recommend courier MK60 and CitySprint
May 2, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning Roger,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Friendly Delivery Service
Delivery was on time by two cheerful and friendly people (ref MK60) who placed the gardening goods just where I wanted. Please pass my thanks on to them.
April 27, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Stephen,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Friendly and helpful.Thank you MK60!
April 21, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning Susan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Polite and efficient driver
April 13, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning Michael,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Very polite and helpful delivery
Very polite and helpful delivery
MK60
April 14, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good morning,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Amazing Service
Very good service, polite and professional! All the goods was delivery not missing any and put extra effort to put inside the area where we need it ! That’s extra point - especially with the weather outside.
April 14, 2023
Unprompted review
Reply from CitySprint - Milton Keynes
Good afternoon Roksana,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
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