CitySprint - Plymouth Reviews 

327
TrustScore 5 out of 5

4.9

Unit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH Plymouth, Devon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Good communication about the delivery. It was on time. Driver (Brad, PL87) was really polite, friendly and helpful. He was careful with delivery and advised laying the fence panels down so they would... See more

Company replied

Rated 5 out of 5 stars

Today, Kevin (PL37) and Lilly (PL33) delivered my order. They are the loveliest people, but are also efficient and effective. The whole system works brilliantly, from being able to track their vehic... See more

Company replied

Rated 5 out of 5 stars

Lilly PL33 is amazing. Not only does she carry massive sheets of plasterboard, bags of concrete and piles of 2.4m timber up slopes to my house, but she does so with a smile and a warm and friendly att... See more

Company replied

Rated 5 out of 5 stars

First time we have had a delivery from CitySprint. Very impressed with communication. The driver delivered within the time fame, it was pouring with rain and he very obligingly took the large water bu... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH, Plymouth, Devon, United Kingdom

  • 01752 333550

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

2,717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Friendly and courteous delivery by driver Lilly of PL33

April 9, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Lucie

Rated 5 out of 5 stars

Cheerful and helpful driver Lilly PL33

Cheerful and helpful driver Lilly PL33. Delivered heavy paving slabs. Couldn’t ask for more.

April 9, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Alan,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Helpful pleasant driver (Lilly PL33)

Helpful pleasant driver (Lilly PL33). Great service.

April 9, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Clive,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Lilly PL33

Lilly PL33 this young lady was so helpful and friendly, it was very much appreciated thank you.

April 9, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Peter,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service!!

Lilly (PL33) was fantastic! Very polite and put our garden supplies in the place where we requested them to be placed in the back garden with care. A+++

April 9, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Hayley,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

A very pleasant courier.

Lilly was the most pleasant courier I have come across, sociable and easy to converse with.

April 8, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Kind regards,

Shane

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite

April 2, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Ronnie,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Quick delivery and great communication

Quick delivery and great communication

April 2, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Dave,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Brilliant delivery service from Lilly…

Brilliant delivery service from Lilly pl33

March 28, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Mat,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

What a lovely helpful young lady

What a lovely helpful young lady, very cheerful as well.

March 28, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Dave,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

On time delivery

On time delivery, Lilly was very friendly and helpful

March 28, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Charlie,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Give Lilly PL33 a raise

Give Lilly PL33 a raise. What a lovely, friendly and helpful delivery lady.
Lilly was punctual, asked where i needed the items to be and is a credit to Citysprint.

March 28, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Gemma,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Lillypl33 made delivery

Lillypl33 made delivery. Helped with transfer to garage. All good.

March 27, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Buchanan,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great service

Lilly (PL33) arrived just after the earliest given time. She asked me where I would like the big bags of wood chippings placed and happily placed them in my back garden for me. Thank you Lilly :)

March 27, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Louise,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Delivery made by Lilly PL33

Delivery made by Lilly PL33
Pre-delivery comms were good, order arrived on time and in good order, courier explained items, and was both friendly and professional.
Thank you.

March 27, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Michael,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Excellent service

Lilly (PL33) was exceptionally helpful with repeated heavy lifts up an awkward flight of steps and was very patient through the process.

March 20, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon John,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great Service with a Smile...

Lilly PL33 - Great Service with a lovely Smile, very helpful.

March 19, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Great Experience start to finish

Got a text the night before with a time slot, got a text when it left the store with a tracking link. The driver Lilly (PL33) was amazing couldn’t have done more! Credit to the company

March 19, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good afternoon Craig,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Good job Lilly PL33

Good job Lilly PL33! Bath delivered good communications and no issues.

March 19, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning Ross,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

March 19, 2024
Unprompted review
CitySprint - Plymouth logo

Reply from CitySprint - Plymouth

Good morning James,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

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