Good communication about the delivery. It was on time. Driver (Brad, PL87) was really polite, friendly and helpful. He was careful with delivery and advised laying the fence panels down so they would... See more
Company replied
Location
Switch locationUnit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH Plymouth, Devon, GB
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See what reviewers are saying
Today, Kevin (PL37) and Lilly (PL33) delivered my order. They are the loveliest people, but are also efficient and effective. The whole system works brilliantly, from being able to track their vehic... See more
Company replied
Lilly PL33 is amazing. Not only does she carry massive sheets of plasterboard, bags of concrete and piles of 2.4m timber up slopes to my house, but she does so with a smile and a warm and friendly att... See more
Company replied
First time we have had a delivery from CitySprint. Very impressed with communication. The driver delivered within the time fame, it was pouring with rain and he very obligingly took the large water bu... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH, Plymouth, Devon, United Kingdom
- 01752 333550
4.9
Excellent
327 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Turned up on time
Turned up on time, treated my order with respect and asked where I would like the items put, nothing was too much trouble. Service with a smile...thank you Lilly PL33
January 21, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Would have given zero stars if I could
Would have given zero stars if I could
Bought internal doors from Wickes and this is their delivery service.
Refused to bring doors to 2nd floor flat.
Offered to leave them blocking a fire escape.
Terrible service. Don’t use them!
October 10, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Andrea,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Ben
Service above and beyond
Paul and Lisa delivered tiles to us from Wickes, the friendliest couple who then went onto assist the other driver from Wickes who couldn't access our property. He transferred and transported our new bathroom from the 2nd lorry to our house. Amazing service with a huge smile.
June 26, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Martha,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Courier Kevin PL37 was brilliant today…
Courier Kevin PL37 was brilliant today with my delivery for my home project. So helpful and polite and made things so easy to deal with and also communicated really well with regard to delivery times. Highly recommended!
June 27, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Chris,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Kevin PL37 is fantastic
Kevin (PL37) is fantastic! He’s delivered so much stuff to us now, and always very polite and professional and helpful. Couldn’t wish for a lovelier chap. Thank you Kevin!!
June 17, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Sue,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Within time slot
Within time slot. Pleasant and professional. We'll done
June 13, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Valda,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Kevin PL37
Kevin PL37
Driver was polite, efficient and professional. Delivery was on time and the tracking system made it easy to see exactly when it would arrive.
Very good service.
May 22, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Jonathan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Friendly helpful efficient @
May 21, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Mick,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Today's delivery by Kevin PL37 was…
Today's delivery by Kevin PL37 was fantastic, followed all instructions with great care, very mannerly polite and friendly 10/10 highly recommended
May 20, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Kevin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent service
Excellent service. Lilly PL33 was very helpful. Parts ordered arrived on time. A+
April 12, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Tony,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Lilly PL33 is amazing
Lilly PL33 is amazing. Not only does she carry massive sheets of plasterboard, bags of concrete and piles of 2.4m timber up slopes to my house, but she does so with a smile and a warm and friendly attitude. She takes care where she puts the deliveries, making sure they are safe & accessible for me to handle, (I'm an older female), and warns me about the weight of them. Lilly is a credit to your company and provides an exemplary service. Please forward this message to management for use in Lilly's appraisals, she certainly deserves a bonus!
April 12, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Quick delivery by a very friendly…
Quick delivery by a very friendly courier. Lilly PL33 did a brilliant job .
April 12, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon Steven,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Excellent service
Delivery from Wickes today by CitySprint courier Lilly PL33. Excellent service. Arrived on time, courier was extremely pleasant and very helpful carrying a heavy load into the house. Very happy with the service provided.
April 11, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Ian,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Lilly was exceptionally helpful…
Lilly was exceptionally helpful couldn’t of asked for a better delivery driver 10/10
Thank you Lilly
April 11, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Nicola,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Speedy transaction
Arrived within time window, very friendly and swiftly loaded into wheelbarrow for me to move items onto property
April 10, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Dean,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
12 sheets of plasterboard.
My order of plasterboard came unwrapped. My fault for not checking and was raining at time. Meant had to get it in ASAP. Lilly, the driver, helped me put all the boards into technical first floor (extension on ground that slope away making it higher). She was extremely helpful and no issue helping with getting the board up. Went above and beyond and very Happy with the service.
So nice to get a wonderful service. Th k you Lilly
April 11, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good morning Andrew,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Lilly was very helpful and friendly
Lilly PL33 was very helpful and asked where we would like our delivery and carried it through.
April 11, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good Afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Lewis
Reply from CitySprint - Plymouth
Good Afternoon Alan,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Lewis
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Lucie
What a fantastic service Lilly…
What a fantastic service Lilly delivered out flooring on time, with a smile and helped unload and store in shed. Credit where credit’s due brilliant thank you
April 10, 2024
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
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