Good communication about the delivery. It was on time. Driver (Brad, PL87) was really polite, friendly and helpful. He was careful with delivery and advised laying the fence panels down so they would... See more
Company replied
Location
Switch locationUnit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH Plymouth, Devon, GB
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See what reviewers are saying
Today, Kevin (PL37) and Lilly (PL33) delivered my order. They are the loveliest people, but are also efficient and effective. The whole system works brilliantly, from being able to track their vehic... See more
Company replied
Lilly PL33 is amazing. Not only does she carry massive sheets of plasterboard, bags of concrete and piles of 2.4m timber up slopes to my house, but she does so with a smile and a warm and friendly att... See more
Company replied
First time we have had a delivery from CitySprint. Very impressed with communication. The driver delivered within the time fame, it was pouring with rain and he very obligingly took the large water bu... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 17 Herder Court, Beechwood Way, Langage Business Park, PL7 5HH, Plymouth, Devon, United Kingdom
- 01752 333550
4.9
Excellent
327 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from CitySprint - Plymouth
We appreciate your kind words and are glad to hear you had a positive experience.
The lady driver couldn't have been more…
The lady driver couldn't have been more helpful. Pleasant manner and interesting to talk to.
April 10, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Service with a smile 😊
I have just had a delivery of small gravel bags from Wickes by the most incredible lady, she refused help with a smile 😊 and was generally just lovely ❤️ Thankyou Kerry
April 3, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Service with a smile ! Actually !
Brad not only bothered to phone me to find my house ( a lot of couriers can't be bothered and give up ) but he then offloaded and placed 12 super heavy bags of wood chip inside my garden gate . With a smile ! Amazing ( rarely seen these days ) service . Thank you to Brad.
April 2, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Very happy with the young lady (PL89)…
Very happy with the young lady (PL89) helping me put the top soil in my garden. Thanks so much great service.
March 26, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Excellent service
Excellent service - delivery slot given, arrived well on time and PL89 lady (sorry don't have name) very kindly brought my heavy bags of compost around to the back garden for me.
March 27, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Lovely lady who delivered my order
Lovely lady who delivered my order. She was very strong lol! Delightful having a little chat too. Thank you 😃
March 26, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
The driver was cheerful helpful and…
The driver was cheerful helpful and respectful, if only all couriers were as good.😃
March 27, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Lovely delivery lady
Lovely delivery lady. Delivery was prompt and efficient. Thank you.
Ps. She deserves a pay rise!
March 26, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Great service, on time & delivery driver great
Great service 🌟 🌟 🌟 🌟 🌟
As advised upon purchase, CitySprint sent a text notification the evening before to advise of the 4 hour time slot for delivery. On the morning of the delivery I received a notification to say the delivery was on its way. The delivery driver (John A) called me as my builders were not there yet. The driver agreed to wait whilst I made my way. John A the driver was GREAT, he was so understanding, polite & friendly a credit to the company.
March 25, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
My excellent City Sprint driver
My City Sprint driver, John A, from Plymouth Service Centre was amazing! He was friendly, considerate and professional. He very kindly carried all 26 of the wooden timbers I had ordered inside my garage and placed them in a neat and tidy pile for me. I can't praise him enough, as I was not expecting such an excellent service. Thank you John, he is a credit to City Sprint.
March 24, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
John A was very helpful
John A was very helpful, unloaded everything to the exact position I need it. Very pleasant and helpful chap.
March 24, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
John was super friendly and helpful
John was super friendly and helpful. Thank you 😊
March 24, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
The driver ( John A) was great
The driver ( John A) was great, very helpful and really great customer service both times he delivered
March 22, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Excellent delivery service
Excellent delivery service, always on time and date stated, very polite, friendly and helpful.
Elena (PL19) is new to us for delivery, but definitely recommend this lady for your visit
March 17, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Very rude delivery driver
I’ve just received a delivery from a very uncooperative and very unpleasant delivery driver who literally shouted at me. I mentioned to him that I was in fact a customer which seemed to make him even angrier, so much so he got back out of his van and walked towards me still shouting at me. I mean wow! Absolutely disgusting!
March 18, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Ben.
Well done CitySprint…
It was a pleasure to meet Elena today when she brought my prescription. I was also, so grateful that she called me before she arrived, as it does take me a while to get to the front door. So all was well, I felt she was efficient at her job, and understanding of people with an age problem, or a disability. Well done too, to CitySprint!
March 18, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Great delivery on time with his…
Great delivery on time with her friendly smile, cheers
March 12, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
First Class service!
Today, Kevin (PL37) and Lilly (PL33) delivered my order.
They are the loveliest people, but are also efficient and effective. The whole system works brilliantly, from being able to track their vehicle's progress towards my address, to their careful and considerate method of unloading my goods. Absolutely five star. Thank you.
February 28, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
The driver was great
The driver (Lilly PL33) was punctual, helpful and very cheerful. Great service
January 21, 2025
Unprompted review
Reply from CitySprint - Plymouth
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
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