Zsolt from CitySprint Reading delivered our delivery from Wickes today. Very impressed with this Company, received timely updates about the delivery & Zsolt called when we were the next delivery sto... See more
Company replied
Location
Switch locationUnits 1 & 2 Multiparc, Headley Road East, Woodley, RG5 4SB Reading, Berkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First delivery was cancelled due to the driver phoning in sick. We weren’t informed until 5 minutes before the delivery window closed - so the experience didn’t start well However, the courier we... See more
Company replied
The driver was extremely polite and asked where we wanted our delivery put. He drove carefully and took care to make sure that our cement bags were well protected. He really did go the extra mile. So... See more
Company replied
Had my Wicks order delivered today, very impressed with the updates. I'd also like to express how nice your drive ZSOLT / RO29 was, he was very polite and courteous, refused any help delivering some... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Units 1 & 2 Multiparc, Headley Road East, Woodley, RG5 4SB, Reading, Berkshire, United Kingdom
- 01189 205100
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ross arrived in good time and was…
Ross arrived in good time and was friendly polite and helpful. Items where as described with out any damage
August 13, 2025
Unprompted review
First Class
Good communication, worked hard to unload the goods (10 heavy bags) and stored as directed. Great job.
Thank you Paul
August 13, 2025
Unprompted review
Excellent work
They came to my house on time, put all my products down where I asked for, excellent service, I really appreciate that.
Anna
August 13, 2025
Unprompted review
Excellent service
Excellent service. Lovely delivery drivers and efficient.
August 13, 2025
Unprompted review
My products were delivered by Paul
My products were delivered by Paul. Nice people to deal with and I’m very happy with the service that I received. Every courier service needs a Paul.
August 11, 2025
Unprompted review
Great service.
The delivery was on time and the driver, Ross was great.
August 9, 2025
Unprompted review
Really nice chap,polite extremely…
Really nice chap,polite extremely respectfull & friendly
August 9, 2025
Unprompted review
Ross was very helpful putting the…
Ross was very helpful putting the bricks where we needed then
August 4, 2025
Unprompted review
Excellent service
Delivered in the time window given. The order of multiple bags was unloaded very quickly and efficiently. Superb service. Thank you.
July 29, 2025
Unprompted review
Joe.
R078
Always try to arrange my deliveries for a Saturday as the regular driver Joe is very pleasant, helpful , and cares about the items he’s delivering.
July 26, 2025
Unprompted review
Great communication
Great communication
Friendly helpful delivery driver called Ross
July 28, 2025
Unprompted review
Great updates on the tracking
Great updates on the tracking. Delivery on time with everything there. Friendly driver (R044)
July 28, 2025
Unprompted review
Trevor RO38 was great
Trevor RO38 was great! all good / thanks for a great delivery!
July 27, 2025
Unprompted review
Julius was courteous and helpful
Julius was courteous and helpful. Very quick. Very nice man and exactly the kind of person you need representing your delivery company.
July 25, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful customer service and Trevor the…
Helpful customer service and Trevor the delivery driver was also very good
July 22, 2025
Unprompted review
Reply from CitySprint - Reading
We appreciate you sharing your positive experience! We're so glad to hear that our customer service and delivery driver were helpful and very good.
Prompt, helpful, efficient.
Delivery by Aaron, Reading service centre today was great. Prompt, helpful, efficient and importantly all items arrived perfectly intact (often not the case with large sheet materials with delicate tongue and groove edges).
Updates on delivery time are very useful and accurate.
Best delivery yet from Wickes/citysprint.
July 22, 2025
Unprompted review
Reply from CitySprint - Reading
We're happy to hear that you had such a positive delivery experience! It's great to know that our service met your expectations, especially with the care taken with your materials. We appreciate you taking the time to share your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.