Just had a delivery by James lifted 3x40 kg bags of sand effortlessly.If I could leave 6 stars I would in an instant, this company and all who work there are the Platinum standard for deliveries.My v... See more
Company replied
Location
Switch location6b Aspen Way, Bessemer Way, Templeborough, S60 1FB Rotherham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The driver, Augustus (sf83) was so friendly and helpful. I was dreading my delivery and collection after previous experience. The driver was incredibly polite despite my neighbours feeling the need to... See more
Company replied
Brilliant service, doesnt rush you to the door which is brilliant for disabled people who are trying to get to the door. Weve had multiple deliveries from this lovely gentleman, and each time hi... See more
Company replied
Augustus. ( sf83) Was great really friendly very professional . Handed me the good took signature I've know othe delivery companies just drop stuff on floor and drive off Augustus was super frie... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
6b Aspen Way, Bessemer Way, Templeborough, S60 1FB, Rotherham, United Kingdom
- 0114 3990348
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered within the time frame given
Delivered within the time frame that was sent via text. Augustus was also a nice and friendly delivery driver.
October 3, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that your delivery arrived on time and that you had a positive experience with our delivery driver. Thank you for your kind feedback!
Augustus was very helpful and efficient…
Augustus was very helpful and efficient with the delivery. Brilliant service 10/10
September 16, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you sharing your positive delivery experience! We're happy to hear that our service was efficient and helpful. Thank you for the 10/10 rating!
Reply from CitySprint - Sheffield
We're happy to hear that our delivery was on time and polite. Thank you for sharing your positive experience with us; we appreciate it.
Augustus was brilliant!
Augustus from the Sheffield Service Centre delivered my work laptop today and was really lovely! Definition of service with a smile, we need more people like Augustus in the world
August 27, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that the laptop delivery was a positive experience! It's great to know the service was delivered with a smile. We appreciate your feedback.
Very good delivery
Augustus sf83 did an amazing job delivering my parcel this morning, he we very polite, cheerful and kind! Well done
August 27, 2025
Unprompted review
Great courier and good person
Great courier and good person - Pete (PYS4)
August 26, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that you had a polite courier from the Sheffield Service Centre. Thank you for your positive feedback!
Great delivery again
Great delivery again from Mark from Sheffield Service Centre. On time and very polite and friendly. You need to employ more like him.
July 15, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you taking the time to leave your kind feedback. We are happy to hear that you had another great delivery experience and that our service was punctual, polite, and friendly.
My delivery arrived in safe hands
My delivery arrived promptly and was personally handed to me. The courier was very friendly and courteous. Thank you very much Mark.
July 14, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you taking the time to leave us a review. We are happy to hear that your delivery arrived promptly and that you found our courier to be friendly and courteous.
Mark SD08
Mark SD08 was polite and friendly. He was helpful and the delivery was prompt.
July 15, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you sharing your positive delivery experience! We're so glad to hear that our service was helpful, prompt, polite, and friendly.
Mark was very friendly and courteous.
July 14, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that you found our team member friendly and courteous. Thank you for your positive feedback!
Mark Sheffield SD08
Mark delivers my meds today . He’s very professional and caring. He arrived promptly and delivered my meds in the original packaging.
July 15, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you taking the time to share your feedback. We are so glad to hear that you had a positive experience with our delivery service and its professional approach.
Tablet delivery
Mark the driver, was very professional, polite, very obliging and friendly.
As I needed my tablets delivering to me at home, I rely on the services that city spirit offer me. So I much appreciated all they do for me and their driver.
July 15, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you taking the time to leave us a review. We're happy to hear that the delivery was professional, and we're delighted to receive your feedback regarding the service provided. We look forward to delivering for you again.
Reply from CitySprint - Sheffield
We are happy to hear that you had a positive experience. Thank you for your kind words; we appreciate your feedback.
Mark delivered my package on time.
July 15, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that your package arrived on time. Thank you for sharing your positive experience with us; we appreciate it.
Mark sd08 was here nice and early and…
Mark sd08 was here nice and early and very polite
July 11, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're glad you found the service prompt and courteous. Thank you for your positive feedback; we appreciate you taking the time to share.
Timely and efficient delivery
I got a text the day before giving the timing of my delivery was 9.30 to 12.30. MARK SDO8 came at 9.45am. He was polite and friendly and helped make this a painless experience. I am very impressed with this very efficient service and would use it again.
July 11, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that the delivery service was efficient and painless. It's great to know that the delivery person was polite and friendly. We appreciate your positive feedback and are glad you enjoyed your experience.
Polite driver excellent time keeping…
Polite driver excellent time keeping contacted to inform of pending arrival
July 10, 2025
Unprompted review
Reply from CitySprint - Sheffield
We're happy to hear that you found our driver polite and that they kept you informed of their arrival and were on time. Thank you for your positive feedback.
Delivered right on time so was glad to…
Delivered right on time so was glad to have the day to myself.the courier was really chatty and friendly.hope all the other employees are as professional
July 8, 2025
Unprompted review
Reply from CitySprint - Sheffield
We appreciate you taking the time to leave us a review. We're happy to hear that your order was delivered promptly and that you found the courier friendly.
Excellent as always
Excellent as always - Driver (Mark) was polite and professional. I received a text beforehand to advise of delivery time and package arrived well within the time allocated.
July 7, 2025
Unprompted review
Reply from CitySprint - Sheffield
Thank you for your review. We are happy to hear that you consistently have an excellent experience and that the delivery arrived within the allocated time. We appreciate your positive feedback regarding our service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.